New update: Omar came by today for a malfunctioning heat pump. Very friendly and explained every part of the plan and what he found along the way. The diagnosis was low refrigerant or whatever the proper term is for heat pumps. My question is why wasn't the level checked when the annual maintenance determined one the Schrader valve cores was bad? And is refrigerant really $600? Overall happy with the professionalism and work, but not keen on the price.

We recently had our biannual HVAC maintenance service completed by Kendall, who was both friendly and highly knowledgeable. He invited us to walk through the inspection with him, clearly explaining his findings and why they mattered. Given that our units are 10 years old, there were several issues to review. At the end of the visit, he took the time to thoroughly go over everything he found and offered thoughtful, well-reasoned recommendations without any pressure to choose one solution over another. When we mentioned that we were also exploring alternative options, he was supportive and emphasized that he was available to help in any way we needed. We appreciated his honesty and felt that his recommendations were grounded in safety, practicality, and a clear understanding of our priorities.

Was very nice and explained everything to me so I understood him. Got the work done in a timely fashion and was very professional.

Kendall came out to troubleshoot our heating system. He was a great communicator and very thorough in troubleshooting the problem.

Great experience with Seth & Opie! Would recommend Ted’s to anyone. Friendly & just a good group of people!

Omar did a wonderful job checking out my AC units and giving me advice on maintenance! Many thanks!

James very courteous, knowledgeable, and professional.

David did a thorough and thoughtful explanation of options. He made recommendations based on our house and family needs.. He was very personable and professional.

Outstanding service Nathan was very knowledgeable, very concerned about the plumbing issue I was experiencing, and fully explained the repair options. He was very professional. He was concerned about our wellbeing and offered to assist with any needs we might have until our water came back to full capacity. Ted's will be my go to for any future HVAC, Plumbing, or Electrical needs.

James came out and took care of the heat problem in a professional and friendly manner.. Thank you!

David was great.Kendall was very thorough.

Corey and Seth have completed installing gas logs with ultimate professional service. We appreciate the patience nice work and cleanliness of this couple. Thank you.