Durham HVAC, Plumbing, and Electrical Careers

Great service, professional and courteous employees every time.

My experience so far was great! LJ was very professional and walked me through the process of what is to come.

Excellent service and very polite and nice people.

10/3/25 Kail was here today servicing our unit and as always he was very polite and informative..He always explains everything he does and asks if I have any questions..We always appreciate all they do for us.. 5/29/25..Kail returned today for our routine HVAC maintenance and like before he was very friendly and professional..He explained everything he did and even showed pictures he took..All of Ted's workers are always super nice, very well mannered and don't look like they just rolled out of bed..As always we appreciate the great service and are proud to be Ted club members.. 12/2024..Kail came out today for routine hvac maintenance; super friendly and professional! He noticed we had a plumbing issue under the house so they sent plumbers Grant and Josh out and they had us fixed up in no time..All three of these guys are very smart and so well mannered..I can never say enough good things about this company.. Update 7/17/24..Had both our plumbing and HVAC serviced today..Hunter and Sam were so friendly, professional, and know what they are doing..It is so refreshing to see young ambitious people with such good work ethics..Everyone that has ever worked with us from there, including Grant, has been so well mannered and polite..We will never use anyone else.. Original post: fantastic service..the techs were smart as whips i was so impressed..we got a great unit with wifi..we also got a reasonable price..this is a great company!

Chris Hayes was a pleasure to work with. He asked good questions and listen to my responses and offered me a solution. He thoroughly explained and I am very happy with my interaction with Ted’s HVAC.

Jose did a great job!! Very good service and very friendly! We’ll informed on issues and repair needs 👍👍👍

Adrian is very nice and professional! He fixed our AC unit and I am very satisfied. Great customer service

We had Omar out on 9/30 for our HVAC maintenance. The office kept us updated on his arrival and he let me know he was on his way, and was prompt, professional and friendly. He checked everything relating to our system, went over what he found with pictures, and gave us some info on how to improve our system, but without the heavy sales pitch you get from some companies. This visit didn’t cost us anything as we are part of a maintenance plan and it has saved us money and found issues in our other HVAC systems before they got bad. It’s definitely a good deal! We like Ted’s and have been customers for years now, and will always recommend them.

Technician Kail Ring did a great job trouble shooting my AC problem. Very patient and informative. Answered my questions. Told me everything he did and was going to do. Came at the time that was best for me. Would recommend team Ted for all your Hvac needs. Thanks Kail!

I had LJ coming for plumbing maintenance and he did a great job checking everything. He ended up identifying a leak in my water heater, which had to be replaced and promptly prepared a quote and offered to take care of the issue the same day. All with extreme professionalism and in a friendly way without pushing for anything. He ended up installing the new heater and did an excellent job keeping me updated about the progress and responding to my questions. On top of that he tested my water after I demonstrate interest in a filtration system for my house. He guided me through the process and explained that my water was within ideal levels for chlorine and some other parameters, reason why he thought a filtration system wasn't necessary, unless I really wanted one. Super pleased with the approach and customer focus. I will definitely recommend Ted's to everyone I know. Thanks LJ for your service and professionalism! Well done!

Updated Review 10/01/2025 Still a 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Kendall came out today to quote the installation of an electric charger outdoors for our vehicle. Great attitude, respectful and very friendly. We had some other electrical issues we wanted checked. He was able to start the work today. Very pleased with his work ethic. Updated Review 5/15/24! Still a 5 ⭐️ We had LJ, Antonio and Bruce come to the house for maintenance. Customer service is great and they are very thorough. They had me walk with them as they went through the house to go over any questions or concerns we may have had. Customer service is top notch! We had a new TRANE HVAC system installed in our home and cleaning maintenance on our unit in the shed. Every employee that I have talked with has been very kind and knowledgeable. You can tell this is a good company to work for it shows in their employees! Thanks Chris and Brittany for great service and sending the right people here!

Amazing service. Always trustworthy. Kendall is so kind and does clean work.