Mitsubishi

Kendall was excellent and detailed with explaining my furnace situation and providing me with an honest assessment. I also appreciate Wes coming and sharing his knowledge and insights on the options I'm facing to resolve my heating issues. Thanks for great customer service!

Tom was very thorough and took his time in reviewing and explaining our options for an HVAC replacement system. No pressure, just pleasant conversation as we identified the right system for us. We’re new to Ted’s for service and so far we’ve had nothing but positive experiences. Thank you.

Nathan came out to complete my plumbing maintenance, and the experience was excellent from start to finish. He was kind, polite, and extremely informative, taking the time to explain everything clearly. He even went the extra mile by offering to bring me lunch or coffee on his way over, such a thoughtful touch! I truly appreciate the outstanding customer service Nathan provided, and I’m excited to be a part of Ted’s Club. I was initially a bit concerned about the transition from Carolina Air to this company, but those concerns were quickly put to rest. The level of customer service I’ve received has been absolutely top-notch. Highly recommend!

My Tech Kendall was great because I am a safety professional he is very concerned for my health and safety thank you for a job well done

Consultation on mini split unit cleaning and maintenance

Effective, Professional, Clear and Reasonably priced,

Kail did a great job quickly detecting what was with our system. He came up with a plan to get it back running again. Kail kept me up to date on the progress the he and Omar were making. I definitely recommend Ted 's! There service is of exceptional quality and the men are always courteous and respectful. James did an awesome job inspecting our heater. He is also very pleasant, personable and explained things to us in layman's terms. Very much enjoyed his visit.

Ted’s HVAC responded quickly to my call, made the diagnosis of problem and completed the repair. Very pleased with this company and employee Sam Hall. Repair was for hot water heater.

Great ac me mechanics. Good work

Great communication before the appointment, through the visit and then afterwards. The transparency while onsite was something I’ve never seen before from an HVAC company.

Grant was courteous and expedient. He has a great working knowledge about plumbing that enabled him to quote different choices about each problem area. So I could choose what I needed today and I can plan what is important to repair, but not urgent. He really took his time to evaluate problems in 3 bathrooms and on three levels. He actually completed 3 tasks, and made recommendations for another 3, we can consider next time. Maybe after Christmas next year. I would recommend him to anyone with drainage problems or flushing issues or leaks. He responded quickly- came out the very next day! His charges for today was very reasonable. Thank you Grant! Great job!