Durham HVAC, Plumbing, and Electrical Reviews

I was promised service on Tuesday and Ted’s delivered even after running behind LJ and Nathan came after hours to solve my plumbing issue. LJ was great, such a great attitude even though he had to work late. Problem was solved in a timely manner. Would recommend Ted’s for your service needs.

LJ was amazing. Not only did he gave me a peace of mind but was very respectful. I am glad that the plumber that I was using was unavailable. When one door closes another one opens. Amen

Professional and courteous! Kail did an excellent job. Highly recommend!

I am very happy to do business with Ted's AC company. My Wife and I have been looking for a business we can Bragg about, and the technicians displayed excellent customer service and professionalism in replacing our broken AC unit. Very happy with Ted's.

On time service with an honest appraisal of what was required for the job. The technician Kail was very helpful and through.

Great company to work with!

Kendall was thorough with fixing the dehumidifier under my house. Explained everything that was going to be done.

Tech helped me to fully understand my issue, then quickly fix the problem. Very friendly 👌

I highly recommend you consider Ted's HVAC, Plumbing and Electrical. They will service your needs and get the job done right. Kendall is your guy for HVAC and electrical!

They showed up on time, introduced themselves, kept us informed throughout the process, tested and retested the system to their satisfaction and taught us about the system. We could not ask for better service. Corey King and his team were professional, worked diligently and left us feeling very satisfied with the decision to go with Ted’s HVAC.

Superb service from all of the employees. Prompt installation while being continuously updated throughout the process. I would recommend this company without hesitation. The young men who installed the system were polite, friendly and professional. Thank you so much for your prompt response in this stifling heatwave.

I had Ted's replace my ac unit in 2022 as well as look at some electrical and plumbing needs. March 11th 2024 the company had Paul Foster come out to do my biannual maintenance bc i am a Ted's club member and while doing this he discovered some issues with my ductwork. He contacted his office and they scheduled for someone to come out to give me a quote for the issue. I requested they contact me through text to schedule the appointment and they text me the next business day and was able to work around my schedule to get somone out on my next day off March 8 2024 . They sent out Richard Lovette to complete my estimate. He worked quickly and provided me with a reasonable quote. Both associates that came out were professional, kind, courtious, was willing to answer any questions I had and my experience overall with this company has been great. I would definitely recommend this company for any plumbing, electrical, or heating and air needs. I recently had Kendall come out to replace an exhaust fan. Very professional, did a great job and didn't take long to complete.

Kendall is a great service tech fast and very efficient kind individual as well

Teds is our go to for HVAC issues! Our most recent experience with Kail was great! Very knowledgeable and great customer service!

I highly recommend you consider Ted's HVAC, Plumbing and Electrical. They will service your needs and get the job done right. Kendall is your guy for HVAC and electrical!

I called Ted’s HVAC Service because of their excellent reviews. They are Google assured (?). My AC was not functioning. It was 79 deg in my house. Kail took a long time to check everything out and then asked many questions to get the entire picture. Kail was knowledgeable ++ and explained everything thoroughly and was very professional. As a result of my conversation with him, Ted’s is solving the HVAC problems. I happily have recommended Ted’s to neighbors and family. Thank you, Kail.

Kendall demonstrated exceptional professionalism, kindness, and helpfulness throughout his service. He promptly arrived on the same day our unit malfunctioned and remained until 8:30 PM to thoroughly assess and discuss all available options for our system. We are deeply grateful for his outstanding efforts and for exceeding our expectations in every regard.

Very good will use them in the future

Very professional and knowledgeable. Great team. Would highly recommend. Corey was awesome. Ramon and Chris are very skilled at what they do

Kendall was very professional and very knowledgeable repairing my A/C unit. He was a pleasure to talk to and answered all of my questions. I would definitely give him a 10 out of a 10 rating.

Excellent communication through phone calls and texts with Crystal and the team throughout the project. Our technician, Daniel, was super knowledgeable and friendly. The quality of work all around was top notch!

Kendall was great and very helpful. He helped calm me down and resolved my issue leaving me feeling a lot better and a lot cooler. Thank you again.

Jose Corona gave us the information needed to choose a new HVAC system . He explained things well and answered our questions Chris Hayes is why I choose Ted’s: knowledgeable , communicates well and answer questions Their team is prompt and dependable A+++ rating

I highly recommend you consider Ted's HVAC, Plumbing and Electrical. They will service your needs and get the job done right.

Great customer service. Jose took time to explain everything in detail and answer any questions we had. Very professional.

Great job

Kail did a great job quickly detecting what was with our system. He came up with a plan to get it back running again. Kail kept me up to date on the progress the he and Omar were making. I definitely recommend Ted 's! There service is of exceptional quality and the men are always courteous and respectful.

Couldn't be more pleased with the service we received. Kendall was profession, punctual, and very knowledgeable. He quickly diagnosed our issue, explained everything clearly, and had our system up and running in no time. Highly Recommend.

Jose was awesome!!!

He was very thorough in his work. He showed me everything that I needed to be repaired

Professional and thorough.

Good working the best

Ted's HVAC is one of the most customer centric companies I've ever worked with. The great experience started with the friendly greeting from Grant at the door, to a thorough explanation of what the tech is there to look at. He then went to show me the details of the problem which were extensive, where we had code issues, how to fix & called my husband right then to explain details. We were helping my 93 y.o. aunt & he was so kind & gracious to answer questions that were repeated several times for her understanding. He was polite & respectful, something I rarely see from service techs of his age. Thank you Ted's for employing wonderful young people to carry out great technical service & customer care. Great experience!

Kendall was great I was without power since the 15th and they came in and got me back to where I have power and can stay in my house again.

AC Unit was tripping the breaker. Jose was prompt and took me through the process of ruling things out. He also provided me with options. Will definitely call again the next time I have issues.

I was thoroughly surprised and extremely amazed of the customer service and quality craftsmanship of Judtin with Ted's HVAC company today. I would highly recommend Ted's HVAC services for any HVAC problems you encounter with your home.

Very professional and very knowledgeable of the unit he was working on. Plus kept everything nice and neat

He was very thorough in his work. He showed me everything that I needed to be repaired

LJ and Nathan were friendly and professional. They attended to our needs promptly. After the initial assessment of our issue, we scheduled the work to be done the next day. An opening freed up later the same day and I was quickly contacted to have the job completed. We are very satisfied with the work performed. Thank you!

Kendall did a get job happy with him and a the company work

2025 very polite and efficient wasn’t happy in 2022 but they have improved a lot

Very professional and very knowledgeable of the unit he was working on. Plus kept everything nice and neat

Kail was excellent very polite and informative ...Also I tried send a message about the nice Guys that did the install they were really nice and helpful did an excellent job please let them know thanks so much!!😄😄😄😄😄

Corey and Oved were very professional and efficient. They kept me informed all along the process of mini split installation

Grant was on time, professional and knowledgeable about the situation. Would recommend to anyone with plumbing needs!!

Kendall came out today to help with an electric issue in our house while we had chaos going on from a gender reveal party and fixed the problem nice and speedy!! Very nice and informative! Thanks again Kendall!

Have used Ted’s a couple times now. Justin, who came to look at the AC was so helpful, knowledgeable and honest. And Kendall who checked the electrical was equally patient, informative and thorough in his work. I truly appreciate that I get the same quality of service whenever I call.

Received visit today and service was excellent from Kendall. I definitely recommend having him check your electrical needs if needed.

He was very thorough in his work. He showed me everything that I needed to be repaired

The Ted’s team responded so quickly when we had a water heater die on us. Grant and Nathan were the dynamic duo! So kind and helpful and funny as we navigated a stressful week. So grateful for this crew!

Kendall and the entire Ted’s team could not have been easier and nicer to work with. They resolved my father’s HVAC issue quickly and explained our options clearly without any pressure. After Kendall worked hard to clean and repair the unit, the house began cooling off immediately. I will absolutely use them in the future for my home and my father’s. Thank you all!

Very professional, pleasant and informative. We are so glad we chose Ted’s HVAC to install our mini split unit in our sunroom! Now we can enjoy it during the hot summer days! Thank you so much!

Daniel did a great job. He was courteous, communicated well, and performed his work in a timely and professional manner. I'm a plumber by trade, just too old to crawl under houses. I would definitely request Daniel for any future plumbing needs.

Kendall did a fantastic job with our issue. No longer making an irritating noise. Would recommend this company and this technician!

Ted's was very helpful in working through our HVAC issues. They helped us work through what we needed and worked best for our home. It was very evident that they were putting our needs first and truly care about the customer.

Jose and the Teds team did a great job fixing my AC!

Great service as always with Ted’s. Kendall did not leave until everything was working properly. Excellent customer service!!

The technician was very helpful and efficient. He was a little late but let us know he was running behind and was here within an hour of our appointment.

Kail was very knowledgeable and helpful. I will be using Ted’s HVAC again

Kail came to fix our A/C when the air handler was leaking condensate into our basement. He quickly identified the issue and walked me through what was wrong and why. He checked out the whole system to make sure there were no issues. I highly recommend Ted’s and Kail in particular.

Great service as always with Ted’s. Kendall did not leave until everything was working properly. Excellent customer service!!

Kendall came out to figure out why my unit yesterday wasn't working properly. He found a connector that wasn't responding properly and disabled ot to see if that was the issue. I was pleased with the work and how things went.

Technicians are always helpful and give the full range of options available to maintain and fix my plumbing, electrical and HVAC. Ted's has been my go to for years.

Chris fixed our propane gas hot water heater Chris did exceptional job he even went to pick up parts because we waited a long time for parts Chris is very friendly and nice person he even checked the pressure tank too highly recommend Chris for all your plumbing needs and highly recommend TED”S HVAC for plumbing and electrical and HVAC heating and cooling needs they came out when I first called and they were very good and Chris is a excellent worker highly recommend Chris and highly recommend TED”S HVAC very professional company and they go above and beyond to help customers and Ethan was sent to do a full diagnostic on our HVAC systems he did a excellent job for checking our hvac systems and he also cleaned the heat pumps and he is a very nice person and friendly I recommend Ethan for your hvac needs highly recommend Ted”s hvac they were quick and responsive and exceptional employees I am glad I called Ted”s HVAC recommend Ted”S hvac got nothing but great things to say about Ted”sHvac both Chris and Ethan went above and beyond highly recommend both Chris and Ethan wonderful technician”s

Ted’s HVAC, Plumbing, Electrical services did an outstanding job with my unit maintenance this Spring. The technician was punctual, courteous, insightful, and caring. I trust Ted’s with future service needs.

The employees responded quickly to our need. Friendly staff with every encounter whether in person or on the phone. Goes the extra mile to bring comfort to your home. Definitely a 10 with satisfaction!!!!

UPDATE July 9 2026. Resident of Hyco Lake. Called them Monday and came out Wednesday morning. Swapped out all oulets damaged by the storm by 1133 AM. He is even going to check on neigbors..end of update.made a recent post on their great electrical service. Well, today my water quit working about 6 PM. Even though it was after hours , hey sent out Grant and Ethen, they worked until 11 PM, installing a new well pump and wire. Super courteous, amazing services.

Chris fixed our propane gas hot water heater Chris did exceptional job he even went to pick up parts because we waited a long time for parts Chris is very friendly and nice person he even checked the pressure tank too highly recommend Chris for all your plumbing needs and highly recommend TED”S HVAC for plumbing and electrical and HVAC heating and cooling needs they came out when I first called and they were very good and Chris is a excellent worker highly recommend Chris and highly recommend TED”S HVAC very professional company and they go above and beyond to help customers and Ethan was sent to do a full diagnostic on our HVAC systems he did a excellent job for checking our hvac systems and he also cleaned the heat pumps and he is a very nice person and friendly I recommend Ethan for your hvac needs highly recommend Ted”s hvac they were quick and responsive and exceptional employees I am glad I called Ted”s HVAC recommend Ted”S hvac got nothing but great things to say about Ted”sHvac both Chris and Ethan went above and beyond highly recommend both Chris and Ethan wonderful technician”s

Great service as always with Ted’s. Kendall resolved my AC issue very quickly. He was very professional and listened to my concerns.

First he showed exceptional professionalism respect the whole nine yards friendly easy to communicate with and did a great job Sincerely Alice Ingram

My system was 38 yrs old. They got to me quick and got my unit to where it would cool the house the next day.

Brendan has been very communicative and professional. Our only disappointment is that the brand new system needed a part with a 7-10 day arrival time.

I recommend them to anyone they do a great job and come ready to fix your problem. Christian came out and answered all my questions and explained everything to me and did a great job.

I recently had a water softener system installed by LJ and Nathan. LJ was extremely knowledgeable about the system and explained how it worked and how to maintain the system long term. As always they wore booties and cleaned up after the install leaving no evidence of their visit. I love the system and couldn’t be happier with the Ted’s team! Sherry

Nathan and Lj were great they came out inspected everything and gave options. They were able to fix everything same day. Very nice and polite and cleaned up great afterwards. Definitely sign up for the club it saved a lot and will be a great asset to keep our house maintained in the future. Thanks for you great service.

LJ was very good and polite. I will keep his service. Did a good job and cleaned up after there self excellent work!

Great service as always with Ted’s. The technician was very professional and helpful. Will definitely call him again.

Get Fast Service

Kail is amazing, look forward to him and Ted’s hvac servicing me for years to come!

Jose was great in finding our problem with our HVAC! He was very professional and kind, will definitely be using Ted’s again!

Kendall with Ted’s was very professional and competent while fixing some electrical issues we had. He is very knowledgeable and thoughtful of working around my kids. I will always highly recommend!

Excellent people and person to deal with. I highly recommend Ted's HVAC for your electrical, plumbing and HVAC needs. Corey, represents a work ethics this country is grounded on. 👍

Ted’s HVAC, Electrical, & Plumbing, has once again impressed me with their excellent service & integrity! In this day & age it’s so refreshing to deal with a company that not only does outstanding work but treats people with utmost respect when entering their home. They have been handling my electrical, & HVAC system for a few years now. More recently the plumbing service has been added to my home service as well. The young men that come out to my home are always kind, efficient & even allow an older lady a few minutes to share a story. This company trains their young men very well & I’m so thankful for them.

Always on time. Very knowledgeable and courteous technicians. They keep our equipment running efficiently. Highly recommend them.

Jose was very cordial and informative in demonstrating the needs for the house. I would highly recommend him for future services.

The 105 bucks was well spent! Took there time and went over a complete diagnoses, came to the conclusion is just old. Great service

Kendall and Chris were amazing. These gentlemen were very detailed and through. They didn't guess what the issue was but they checked and trouble shooted everything. They answered all of my questions and made sure I understood everything. Great company to service your needs.

My service technician was Jose, he did a great job. He was on time and explained everything throughly.

Kail was on time and professional. Took the time to explain the process and his findings. Highly recommend Ted's HVAC, Plumbing & Electrical

I recommend them to anyone they do a great job and come ready to fix your problem. Christian came out and answered all my questions and explained everything to me and did a great job.

Brendan has been very communicative and professional. Our only disappointment is that the brand new system needed a part with a 7-10 day arrival time.

Ramone and Joel were amazing 100% recommended

Chris was very personable, thorough in his evaluation and took the time to explain everything.

I would 100% highly recommend Ted’s to anyone in the area. Our AC unit went out and Ramon and his colleague (I’m blanking on the name, apologies) were amazing and helped me look at things not only financially but still provided me with a quality choice on a new unit! They were even able to install the next day where both Seth and Obed were very professional and accommodating, they even stopped working inside while my wife took an interview. Also to mention I had gotten 4 quotes in that same day and Ted’s was the most flexible and still had a better price! I’d honestly never hesitate to get another HVAC, plumbing or electrical quote if they come out. Thank you guys!! Just in time for the heat wave!!

Chris came out to figure out why my unit is not working correctly. He realized the unit just needed a cleaning, and the capacitor was low so I went ahead and had that replaced so it wouldn't cause any issues later. I was pleased with the work and how things went.

From first call to the end with technicians coming out to home all i can say is EXCEPTIONAL. Great service and knowledgeable crew. Thank you Crystal , Kendall and Joel.

Jose Corona gave us the information needed to choose a new HVAC system . He explained things well and answered our questions

My entire process with Ted’s was very smooth got same day estimate and quick turn around for repairs Kendall and Wesley were my technicians and were very professional and respectful. Most definitely recommend using them!

I used Ted’s HVAC repair. The tech they sent was Kail. Kail was great. He was knowledgeable, informative, and respectful. I would recommend Kail to anyone in need of an HVAC tech.

Kendall did my electrical evaluation and was very thorough. Inspected everything, showed up on time and was efficient.

Chris, was fantastic to work with. He was very thorough and understood that we needed a repair that was fast and would last. Excellent communication and customer service

Chris was great on short notice.

I have always had a great experience with Ted’s. I had my annual service recently, Kendall(electrical), LJ and Nathan(plumbing). They gave great service and conducted theirselves professionally. They were very knowledgeable and explained everything in detail to ensure you understand everything completely before any work is done. The work quality is also great, I had a new sump pump and water heater installed and I was satisfied with all of the work completed. Highly recommend! Also was able to get some quotes on future electrical needs. I will continue to use Ted’s

Technicians were very professional. They weren't even too scared of my backyard goats. Thanks for coming out

Everybody did an excellent job, except for the waiting time on the parts that had to be replaced. Thank you guys.

Great! Very polite, professional, and curious! Very helpful and gave detailed advice and feedback. All around great people to do business with!

LJ and Nathan are fantastic. The entire experience was easy and surprisingly fast. They were Extremely respectful of the property, to me, and my dogs😀. The cost was exactly what I expected. Very fair.

Awesome service, Kail did a great job keeping me informed and was very friendly.

Mr.Jose was very professional and knowledgeable and willing to go the extra mile.I look forward to working with him. I will definitely recommend this company for any and all HVAC or plumbing issues.

There is no after hours we are paying monthly for service and they were suppose to come Friday to perform regular maintenance and didn't show now 24 hours later our unit quit and their is no one to call until Monday. Its Saturday!!! It is Thursday and I am a little late on my update. I found out that the 24/7 service had been cancelled some time age and they sent out a notice to costumers email ( I believe mine is wrong in their system). The technician came out and solved our issue whole doing regular PM Monday afternoon. The staff have been very sincere and apologetic for the hole issue which seems more of a misunderstanding I think more on my part. I am changing my review to 5 stars. But I do wish they would consider in the future to go back to 24/7 emergency service, there are a few companies the do off the service in Roxboro area . I will say that every technician we have dealt with have been exceptional.

Jairo and Wesley provided exceptional service on our HVAC. They were professional, knowledgeable and understanding. We had working AC in no time.

Would highly recommend Ted's! Jairo and Wesley came to my home today and walked through my original concern and showed me videos so I didnt have to go under the house too. They also found my duct work to be leaking water at the seams and some other preventive maintenance issues that should be addressed on our AC unit. They were very thorough and respectful of our home and even offered to carry in a large package that was on my porch. Great customer service, knowledgeable, quick to get on the schedule and same day quotes.

Great service, fair price, local employees

Jairo did an excellent job. Good employee.

My outside unit kept tripping the circuit breaker. Wesley and Jairo are personable and friendly as well as Knowledgeable of their craft. All thru the diagnostics of my outside unit I was informed of what may be causing the the breaker to trip. I highly recommend them for HVAC repair.

I can’t say enough good things about the team that installed our new HVAC system. From start to finish, they were professional, respectful, and incredibly hard-working. The installation took the better part of a full day, and they never cut corners or rushed — just solid, high-quality work the whole way through. They took the time to explain everything, cleaned up after themselves, and made sure everything was running perfectly before they left. Truly outstanding service from entire team. Thank you, Jose, Seth and Obed! Highly recommend!

Wesley and Jairo were friendly and professional. Kept me in the loop throughout the visit and explained in details the issue of why the outside unit was tripping the breaker. Cost was expected but customer service was excellent. 👌

My outside unit kept tripping the circuit breaker. Wesley and Jairo are personable and friendly as well as Knowledgeable of their craft. All thru the diagnostics of my outside unit I was informed of what may be causing the the breaker to trip. I highly recommend them for HVAC repair.

Service Technician Christian Brown was on time, professional, and did a thorough inspection on our HVAC unit.

Our technician, Jose, was so kind and professional. We are so glad we chose Ted’s for our HVAC services.

Technician was professional and courteous. He was very thorough when explaining my maintenance options.

Our plumber, LJ, along with the whole team at Ted’s were great. Not only was the main objective solved seamlessly, but it is so refreshing to work with a customer driven team.

Kail Ring was very helpful and went over everything really well with me. I appreciate the time he took and explained everything with me. Thank you very much for the help.

Kendall was awesome, very professional and addressed all of our needs. If you need an electrician from Ted’s, he’s your guy!

Ted’s employees are always so polite and punctual. They do a great job.

Justin was so helpful, knowledgeable and honest. I truly appreciated the time he took to answer my questions so I could make informed decisions.

Long time customers. Christian was awesome!

Justin did a great job explaining our options and providing excellent service. Highly recommended!!

Kendall did a great job inspecting and testing our electrical throughout the house. Definitely recommend.

Kendall was warm, kind and knowledgeable. He did a great job.

LJ and Kendall are the best! Appreciate the time they spent explaining and walking me through what they were doing during their inspections. They both went above and beyond on their (separate) visits.

Great guys all around, timely and reasonable. Kendall was especially professional

Justin, Very respectful of our time & home.... Delighted to have him service our HVAC system.

We had Ted's come out for an issue with our AC and decided to sign up for the Ted's Club which is their maintenance plan. For everything they have come out for they have been very thorough and fair when finding issues and offering solutions. Thanks for the great customer service which is very hard to find these days!!

Great! Very polite, professional, and curious! Very helpful and gave detailed advice and feedback. All around great people to do business with!

Professional and on time Trustworthy Plumbing- as unpleasant as it was, he was kind and professional- thanks for your help

Technician was professional and courteous. He was very thorough when explaining my maintenance options.

Christian was very thorough and engaging. He solved the problem quickly and efficiently. Very pleased.

Professional and on time Trustworthy Plumbing- as unpleasant as it was, he was kind and professional- thanks for your help

So happy to have worked with Chris and Seth. Chris was so helpful and was done with creating an order in no time. Great service! Seth installed our new HVAC unit while being so friendly and courteous. Equipment runs well.

I have been a satisfied Ted's customer for four years and I have always received five star service. Justin Brown completed my HVAC maintenance on June 5th, 2025. He was very thorough when he explained the service call, invoice, warranties, and estimates of future services. Justin was very professional, addressed all my questions and completed everything in a timely manner. Thanks!

Kendal and Chris were professional, prompt, and resolved an issue we had been dealing with for some time. THANK YOU TED’S!

Justin did an excellent job today with the regular maintenance on the HVAC unit as well as the dehumidifier maintenance checkup. He was very considerate and helpful and kind during his visit.

Kail was knowledgeable and helpful. Fixed us up, grateful.

Everything went well.

Great service! He got the job done!

Kail was thorough and was able to diagnose our issue with our A/C problem within the 1st 10 minutes he was in the house. He was professional, made it very clear what the issue was and made it clear that he wanted us to be happy with our experience and wanted to follow up the next day to make sure the process of a new unit would be completed. He is a real asset to the company!

Christian was very helpful; friendly and to the point. He diagnosed our HVAC issues quickly, provided us with clear options, and got things working for us.

Very knowledgable and excellent customer service . I would definitely use them again

Dustin, the electrician, did a fantastic job of troubleshooting and locating the problem, a bad WAGO connector. He did it in a methodical and efficient manner. While doing so he was friendly and professional. I will definitely be using this company again!

I made a recent post on their great electrical service. Well, today my water quit working about 6 PM. Even though it was after hours , hey sent out Grant and Ethen, they worked until 11 PM, installing a new well pump and wire. Super courteous, amazing services.

Kendall provided excellent service and helped me get power to my outside outlet. He cleaned fans and tightened bulbs.

Nathan and Grant were great and very professional. Thank you both. Randy and Linda give you 10's on everything. 👍

Outstanding service.

Justin Brown serviced our HVAC system with professional manner with courtesy and friendliness. He showed much interest in making sure all was well as he was leaving out. Left everything clean and in place as was previously. Thank you Justin. Ted with Linda

Technician Justin Brown was very detailed and did a great job and was very professional in his explanation of what he was doing. He performed hvac maintenance on my gas pack. Excellent service!

Very helpful and professional! Understood our needs, asked follow up questions and listen to what was discussed.

Kendall at Ted’s stopped to help me while I was stranded on the side of the road. I can only imagine the work done over at the company if everyone is as kind as this guy!! Huge thank you to Kendall! Great guy!

5/29/25..Kail returned today for our routine HVAC maintenance and like before he was very friendly and professional..He explained everything he did and even showed pictures he took..All of Ted's workers are always super nice, very well mannered and don't look like they just rolled out of bed..As always we appreciate the great service and are proud to be Ted club members.. 12/2024..Kail came out today for routine hvac maintenance; super friendly and professional! He noticed we had a plumbing issue under the house so they sent plumbers Grant and Josh out and they had us fixed up in no time..All three of these guys are very smart and so well mannered..I can never say enough good things about this company.. Update 7/17/24..Had both our plumbing and HVAC serviced today..Hunter and Sam were so friendly, professional, and know what they are doing..It is so refreshing to see young ambitious people with such good work ethics..Everyone that has ever worked with us from there, including Grant, has been so well mannered and polite..We will never use anyone else.. Original post: fantastic service..the techs were smart as whips i was so impressed..we got a great unit with wifi..we also got a reasonable price..this is a great company!

Kendall came out on short notice. He was courteous and efficient. He fixed the issue in no time. Will definitely use again.

I had a opportunity to use Ted's HVAC, Electrical and Plumbing last week and just wanted to share my experience with this company. I called to request service at my residence and just wanted to let everyone know the ease of making an appointment for service was so easy. I was informed every step of the way once my Tech arrived at my residence. Service Tech Grant assessed my problems and gave a solutions to fix the problem. He was he very professional and knowledgeable and did outstanding work. Thanks again for the quick response and I would highly recommend Ted's HVAC, Electrical and Plumbing.

It took a long time for your staff to understand my issue and I must say Chris was the one person who took the time to read the emails I forwarded to you that detailed what was to be done. Since Chris and I talked we are now on the road to addressing my issue of a new WiFi adapter for my unit that is being supplied by Mitsubishi. Thank you Chris!

Prompt, friendly and professional service, highly recommended. Will use again

LJ and Nathan were awesome! Saved me money while fixing our issue! That’s what I love about Ted’s. Their technicians and the fact they stand behind their service.

Justin did a great job inspecting my HVAC. Explained me the issues with visual pictures and recommended my options to fix. Great job

Justin it's one of the best technicians I ever met recommend them highly

Kendell & Ted came out and fixed me right up! Had several electrical outlets that needed upgrading & repairs, they did a GREAT job!!! Very friendly, polite & knowledgeable on what needed to be done!! Will definitely use them again for future needs!! Thank you!

Jose did a great job. He was fast, courteous, and professional. He communicated about everything he was doing and surpassed our expectations. I highly recommend Ted’s HVAC.

Justin provided an excellent regular service maintenance He was friendly, respectful, and knowledgeable. I really appreciate all of Ted’s HVAC team members from office teams to field techs. Many thanks

Christian (lead) and Jairo were fantastic with the process of our repairs. They were prompt, identified the problem quickly and great with communication. Christian took the extra time and effort to take care of other much needed repairs while there to save us time and money. Thank you for being a trusted source for our maintenance and repairs on our building!

Justin was prompt, polite, and professional!

Ted’s HVAC responded quickly to my call, made the diagnosis of problem and completed the repair. Very pleased with this company and employee Sam Hall. Repair was for hot water heater.

Great job guys just wish I was there for the finished work I could have used a class on the new thermostat

Justin did an excellent job of showing me what needed to be done to repair our AC system. Very pleasant to work with. Would be delighted to work with him in the future.

Great first impression! Only had one visit and a quote so far, but really impressed with their promptness, communication, and technician Jose 🙂

After a Ted’s Club preventive maintenance review it was determined I had some ductwork issues. Jose came out and reviewed my problems with me and provided 3 separate options in great detail so I could fully understand what was available to solve my problem. Within a few days of my decision, Seth and Obed came out and replaced my ductwork and zoned my home in a way that provides more comfort. They cleaned up after themselves leaving no trace of their presence. All three of these guys were professional in their appearance and their skills. I greatly appreciate Ted’s and recommend them highly for assurance of quality work in your home. Sherry

Justin it's one of the best technicians I ever met recommend them highly

Another quality employee of Teds arrived at my home today. I’ve grown to expect great service. Thank you Justin

Justin was top notch. He was very knowledgeable, professional, and friendly. I would like to request him with every service. Job well done.

The personnel sent were very knowledgeable, professional, and friendly. Great experience and will use them in the future.

LJ and Christian came to my home to perform my Ted’s Club preventive maintenance review. Both were very cordial, knowledgeable, efficient and professional. They cleaned up after themselves and wore booties inside my home. While they found a few things to repair and made recommendations for future projects they left me feeling that my home had been inspected well. Both explained in detail and provided cost estimates for future projects. Ted’s is blessed to have these guys. I completely trust Ted’s and recommend them to anyone with electrical, HVAC and plumbing needs.

Christian was here today and was an absolute rock star. He was extremely professional and kind. I highly recommend Ted's for all of your HVAC and Plumbing needs.

They are amazing!! Same day service, it was my first time with them and I’m sure i will not be the last. The technician Grant was very helpful, respectful and friendly… I really recommend Ted’s for your plumbing needs!!

They are amazing!! It was my first time with them and I’m sure that it will not be the last. Service is great, the technician Grant was very helpful, respectful and friendly. He explained us very carefully what was going on with our plumbing system it was a great experience.

Justin Brown recently serviced our HVAC system. We aren’t currently living at the property, but our tenant sent us the following text message: “All done! The technician, Justin Brown, was very pleasant” I also spoke with Justin on the phone regarding the service results and his recommendations (which we accepted). Justin was very professional (and pleasant 🙂). He followed up with photos of the work, and ultimately gave us peace of mind that our HVAC is in good shape for the coming summer. Thanks Justin!

LJ Lunsford was very professional and courteous. I couldn’t have received a more professional installation . A true asset to Ted’s HVAC.

Ted’s has been great to work with! Professional and timely service and we would use them again!

Our plumber, LJ, along with the whole team at Ted’s were great. Not only was the main objective solved seamlessly, but it is so refreshing to work with a customer driven team.

Once again, a fabulous job performance! Pleasure meeting Justin! Excellent service once again

we just opened our daycare and AC quit. needless to say we had to close down. but teds had a repairman out the next day had us running.. i just love them!!!

Ted’s HVAC, Plumbing, and Electrical did a great job for us. We bought a new house with some electrical and plumbing issues only to find out that the plumbing issues were more expansive than we originally thought. The team was amazing, they were with us for multiple days and cleaned up every day and kept us informed of the issues and solutions. Everyone was great with but we were especially impressed with Grant. He was extremely polite, informative, and easy to work with. We will definitely use Ted’s again in the future.

Very nice and professional!!!!

These folks do a great job. Very courteous and helpful. Ethan was top notch!!!

The tech showed up as promised. The technician named Justin McGowan did an excellent job. I highly recommend him. He was very professional. He did a thorough inspection of the equipment and stated that all was running efficiently.

Ted’s recently replaced my HVAC, duct work and upgraded my electrical. They always showed on time, communicated well, were professional and clean. Ted even came out himself and added an additional outdoor outlet for us, with no charge. So incredibly grateful to support this local business in Roxboro.

The Well Pump At My House stopped Working, Called Ted's, There Techs Came out The Same Day, Checked everything And Decided the Pump and Wires Were Bad. The Tech Talked To Me About pricing Amounts Before They Pulled My Well Pump. They Replaced The Pump And Wires The Following Morning, Worked To Get The Job Done Fast And Neat. Techs Were Very Friendly. Water is Flowing Again. Would Highly Recommend Teds HVAC plumbing and Electrical.

LJ and Christian came to my home to perform my Ted’s Club preventive maintenance review. Both were very cordial, knowledgeable, efficient and professional. They cleaned up after themselves and wore booties inside my home. While they found a few things to repair and made recommendations for future projects they left me feeling that my home had been inspected well. Both explained in detail and provided cost estimates for future projects. Ted’s is blessed to have these guys. I completely trust Ted’s and recommend them to anyone with electrical, HVAC and plumbers