Durham HVAC, Plumbing, and Electrical Reviews

Discover Why Homeowners Trust Ted’s For Quality Service

At Ted’s HVAC, Plumbing, & Electrical, we treat every homeowner with care, respect, and a commitment to quality service. From your first call to the final walkthrough, our team delivers prompt, professional, and dependable solutions you can count on. We’re proud to be a trusted name in Durham and surrounding areas, with a growing list of satisfied customers. Check out the reviews below to see why so many families say choosing Ted’s feels like working with a true home service partner.
I recommend them to anyone they do a great job and come ready to fix your problem. Christian came out and answered all my questions and explained everything to me and did a great job.
Michele Ramirez
5 days ago
I recently had a water softener system installed by LJ and Nathan. LJ was extremely knowledgeable about the system and explained how it worked and how to maintain the system long term. As always they wore booties and cleaned up after the install leaving no evidence of their visit. I love the system and couldn’t be happier with the Ted’s team! Sherry
Sherry Strader
5 days ago
Nathan and Lj were great they came out inspected everything and gave options. They were able to fix everything same day. Very nice and polite and cleaned up great afterwards. Definitely sign up for the club it saved a lot and will be a great asset to keep our house maintained in the future. Thanks for you great service.
Jonathan Sawyer
5 days ago
LJ was very good and polite. I will keep his service. Did a good job and cleaned up after there self excellent work!
alfreda sumpter-gibson
6 days ago
Great service as always with Ted’s. The technician was very professional and helpful. Will definitely call him again.
Lynn Pearce
6 days ago
Get Fast Service
Angel Carter
6 days ago
Kail is amazing, look forward to him and Ted’s hvac servicing me for years to come!
Chris Whelan
6 days ago
Jose was great in finding our problem with our HVAC! He was very professional and kind, will definitely be using Ted’s again!
Morgan Huffman
7 days ago
Kendall with Ted’s was very professional and competent while fixing some electrical issues we had. He is very knowledgeable and thoughtful of working around my kids. I will always highly recommend!
Annie Treadway
7 days ago
Excellent people and person to deal with. I highly recommend Ted's HVAC for your electrical, plumbing and HVAC needs. Corey, represents a work ethics this country is grounded on. 👍
john samulski
7 days ago
Ted’s HVAC, Electrical, & Plumbing, has once again impressed me with their excellent service & integrity! In this day & age it’s so refreshing to deal with a company that not only does outstanding work but treats people with utmost respect when entering their home. They have been handling my electrical, & HVAC system for a few years now. More recently the plumbing service has been added to my home service as well. The young men that come out to my home are always kind, efficient & even allow an older lady a few minutes to share a story. This company trains their young men very well & I’m so thankful for them.
Dawn Radcliffe
7 days ago
Always on time. Very knowledgeable and courteous technicians. They keep our equipment running efficiently. Highly recommend them.
Ronald Perkins
1 week ago
Jose was very cordial and informative in demonstrating the needs for the house. I would highly recommend him for future services.
Dan Kasel
1 week ago
The 105 bucks was well spent! Took there time and went over a complete diagnoses, came to the conclusion is just old. Great service
Dustin Barrow
1 week ago
Kendall and Chris were amazing. These gentlemen were very detailed and through. They didn't guess what the issue was but they checked and trouble shooted everything. They answered all of my questions and made sure I understood everything. Great company to service your needs.
Stephanie Womack
1 week ago
My service technician was Jose, he did a great job. He was on time and explained everything throughly.
Jean Warren
1 week ago
Kail was on time and professional. Took the time to explain the process and his findings. Highly recommend Ted's HVAC, Plumbing & Electrical
Renaldo Dorsey
1 week ago
I recommend them to anyone they do a great job and come ready to fix your problem. Christian came out and answered all my questions and explained everything to me and did a great job.
Michele Ramirez
1 week ago
Brendan has been very communicative and professional. Our only disappointment is that the brand new system needed a part with a 7-10 day arrival time.
Joel Levy, CPA, PLLC
1 week ago
Ramone and Joel were amazing 100% recommended
Shadowfiend 120
2 weeks ago
Chris was very personable, thorough in his evaluation and took the time to explain everything.
Jill Duffy
2 weeks ago
I would 100% highly recommend Ted’s to anyone in the area. Our AC unit went out and Ramon and his colleague (I’m blanking on the name, apologies) were amazing and helped me look at things not only financially but still provided me with a quality choice on a new unit! They were even able to install the next day where both Seth and Obed were very professional and accommodating, they even stopped working inside while my wife took an interview. Also to mention I had gotten 4 quotes in that same day and Ted’s was the most flexible and still had a better price! I’d honestly never hesitate to get another HVAC, plumbing or electrical quote if they come out. Thank you guys!! Just in time for the heat wave!!
mac mcgill
2 weeks ago
Chris came out to figure out why my unit is not working correctly. He realized the unit just needed a cleaning, and the capacitor was low so I went ahead and had that replaced so it wouldn't cause any issues later. I was pleased with the work and how things went.
Clayton Tyndall
2 weeks ago
From first call to the end with technicians coming out to home all i can say is EXCEPTIONAL. Great service and knowledgeable crew. Thank you Crystal , Kendall and Joel.
tarjah cates-banks
2 weeks ago
Jose Corona gave us the information needed to choose a new HVAC system . He explained things well and answered our questions
Philip Klemmer
2 weeks ago
My entire process with Ted’s was very smooth got same day estimate and quick turn around for repairs Kendall and Wesley were my technicians and were very professional and respectful. Most definitely recommend using them!
Kevin Riggs
2 weeks ago
I used Ted’s HVAC repair. The tech they sent was Kail. Kail was great. He was knowledgeable, informative, and respectful. I would recommend Kail to anyone in need of an HVAC tech.
Frankie Dunevant
2 weeks ago
Kendall did my electrical evaluation and was very thorough. Inspected everything, showed up on time and was efficient.
Jennifer Dicker
2 weeks ago
Chris, was fantastic to work with. He was very thorough and understood that we needed a repair that was fast and would last. Excellent communication and customer service
christopher wall
3 weeks ago
Chris was great on short notice.
Nathan Hymiller
3 weeks ago
I have always had a great experience with Ted’s. I had my annual service recently, Kendall(electrical), LJ and Nathan(plumbing). They gave great service and conducted theirselves professionally. They were very knowledgeable and explained everything in detail to ensure you understand everything completely before any work is done. The work quality is also great, I had a new sump pump and water heater installed and I was satisfied with all of the work completed. Highly recommend! Also was able to get some quotes on future electrical needs. I will continue to use Ted’s
Gregory Penny
3 weeks ago
Technicians were very professional. They weren't even too scared of my backyard goats. Thanks for coming out
Michael Langford
3 weeks ago
Everybody did an excellent job, except for the waiting time on the parts that had to be replaced. Thank you guys.
Kikin Perez
3 weeks ago
Great! Very polite, professional, and curious! Very helpful and gave detailed advice and feedback. All around great people to do business with!
Troy Gibson
3 weeks ago
LJ and Nathan are fantastic. The entire experience was easy and surprisingly fast. They were Extremely respectful of the property, to me, and my dogs😀. The cost was exactly what I expected. Very fair.
Tina Hamlin
3 weeks ago
Awesome service, Kail did a great job keeping me informed and was very friendly.
Adam Shick
3 weeks ago
Mr.Jose was very professional and knowledgeable and willing to go the extra mile.I look forward to working with him. I will definitely recommend this company for any and all HVAC or plumbing issues.
Kimberly Moore
3 weeks ago
There is no after hours we are paying monthly for service and they were suppose to come Friday to perform regular maintenance and didn't show now 24 hours later our unit quit and their is no one to call until Monday. Its Saturday!!! It is Thursday and I am a little late on my update. I found out that the 24/7 service had been cancelled some time age and they sent out a notice to costumers email ( I believe mine is wrong in their system). The technician came out and solved our issue whole doing regular PM Monday afternoon. The staff have been very sincere and apologetic for the hole issue which seems more of a misunderstanding I think more on my part. I am changing my review to 5 stars. But I do wish they would consider in the future to go back to 24/7 emergency service, there are a few companies the do off the service in Roxboro area . I will say that every technician we have dealt with have been exceptional.
Scott Glenn
3 weeks ago
Jairo and Wesley provided exceptional service on our HVAC. They were professional, knowledgeable and understanding. We had working AC in no time.
Jaime Jerman
3 weeks ago
Would highly recommend Ted's! Jairo and Wesley came to my home today and walked through my original concern and showed me videos so I didnt have to go under the house too. They also found my duct work to be leaking water at the seams and some other preventive maintenance issues that should be addressed on our AC unit. They were very thorough and respectful of our home and even offered to carry in a large package that was on my porch. Great customer service, knowledgeable, quick to get on the schedule and same day quotes.
Kassi Shimek
3 weeks ago
Great service, fair price, local employees
Tony Wilkins
3 weeks ago
Jairo did an excellent job. Good employee.
Les Puryear
3 weeks ago
My outside unit kept tripping the circuit breaker. Wesley and Jairo are personable and friendly as well as Knowledgeable of their craft. All thru the diagnostics of my outside unit I was informed of what may be causing the the breaker to trip. I highly recommend them for HVAC repair.
Steven Reeser
3 weeks ago
I can’t say enough good things about the team that installed our new HVAC system. From start to finish, they were professional, respectful, and incredibly hard-working. The installation took the better part of a full day, and they never cut corners or rushed — just solid, high-quality work the whole way through. They took the time to explain everything, cleaned up after themselves, and made sure everything was running perfectly before they left. Truly outstanding service from entire team. Thank you, Jose, Seth and Obed! Highly recommend!
Meagan Hengsterman-Cash
3 weeks ago
Wesley and Jairo were friendly and professional. Kept me in the loop throughout the visit and explained in details the issue of why the outside unit was tripping the breaker. Cost was expected but customer service was excellent. 👌
Christina R
3 weeks ago
My outside unit kept tripping the circuit breaker. Wesley and Jairo are personable and friendly as well as Knowledgeable of their craft. All thru the diagnostics of my outside unit I was informed of what may be causing the the breaker to trip. I highly recommend them for HVAC repair.
Steven Reeser
3 weeks ago
Service Technician Christian Brown was on time, professional, and did a thorough inspection on our HVAC unit.
Rob Sharpe
3 weeks ago
Our technician, Jose, was so kind and professional. We are so glad we chose Ted’s for our HVAC services.
Meagan Hengsterman-Cash
3 weeks ago
Technician was professional and courteous. He was very thorough when explaining my maintenance options.
Kenneth Johnson
3 weeks ago
Our plumber, LJ, along with the whole team at Ted’s were great. Not only was the main objective solved seamlessly, but it is so refreshing to work with a customer driven team.
Liz Cole
4 weeks ago
Kail Ring was very helpful and went over everything really well with me. I appreciate the time he took and explained everything with me. Thank you very much for the help.
kimrey hill
4 weeks ago
Kendall was awesome, very professional and addressed all of our needs. If you need an electrician from Ted’s, he’s your guy!
Jake T
4 weeks ago
Ted’s employees are always so polite and punctual. They do a great job.
GaigeStudios24
4 weeks ago
Justin was so helpful, knowledgeable and honest. I truly appreciated the time he took to answer my questions so I could make informed decisions.
Kourtney Hindman
4 weeks ago
Long time customers. Christian was awesome!
robert dorsey
4 weeks ago
Justin did a great job explaining our options and providing excellent service. Highly recommended!!
Steven McCracken
4 weeks ago
Kendall did a great job inspecting and testing our electrical throughout the house. Definitely recommend.
Karen McFadden
4 weeks ago
Kendall was warm, kind and knowledgeable. He did a great job.
Erick and Colleen Underwood
4 weeks ago
LJ and Kendall are the best! Appreciate the time they spent explaining and walking me through what they were doing during their inspections. They both went above and beyond on their (separate) visits.
Nikki Duncan
4 weeks ago
Great guys all around, timely and reasonable. Kendall was especially professional
Eli Searcy
4 weeks ago
Justin, Very respectful of our time & home.... Delighted to have him service our HVAC system.
Donna Bryson Gurtner
4 weeks ago
We had Ted's come out for an issue with our AC and decided to sign up for the Ted's Club which is their maintenance plan. For everything they have come out for they have been very thorough and fair when finding issues and offering solutions. Thanks for the great customer service which is very hard to find these days!!
Justin Boyd
4 weeks ago
Great! Very polite, professional, and curious! Very helpful and gave detailed advice and feedback. All around great people to do business with!
Troy Gibson
4 weeks ago
Professional and on time Trustworthy Plumbing- as unpleasant as it was, he was kind and professional- thanks for your help
Joy McDowell
4 weeks ago
Technician was professional and courteous. He was very thorough when explaining my maintenance options.
Kenneth Johnson
4 weeks ago
Christian was very thorough and engaging. He solved the problem quickly and efficiently. Very pleased.
Van Wood
4 weeks ago
Professional and on time Trustworthy Plumbing- as unpleasant as it was, he was kind and professional- thanks for your help
Joy McDowell
1 month ago
So happy to have worked with Chris and Seth. Chris was so helpful and was done with creating an order in no time. Great service! Seth installed our new HVAC unit while being so friendly and courteous. Equipment runs well.
Anette Wade
1 month ago
I have been a satisfied Ted's customer for four years and I have always received five star service. Justin Brown completed my HVAC maintenance on June 5th, 2025. He was very thorough when he explained the service call, invoice, warranties, and estimates of future services. Justin was very professional, addressed all my questions and completed everything in a timely manner. Thanks!
Beverly Gentry-Woods
1 month ago
Kendal and Chris were professional, prompt, and resolved an issue we had been dealing with for some time. THANK YOU TED’S!
Wesley Treadway
1 month ago
Justin did an excellent job today with the regular maintenance on the HVAC unit as well as the dehumidifier maintenance checkup. He was very considerate and helpful and kind during his visit.
Juanita Conner
1 month ago
Kail was knowledgeable and helpful. Fixed us up, grateful.
Ben Durand North Roxboro
1 month ago
Everything went well.
Gail Wunsch
1 month ago
Great service! He got the job done!
Penny Dickens
1 month ago
Kail was thorough and was able to diagnose our issue with our A/C problem within the 1st 10 minutes he was in the house. He was professional, made it very clear what the issue was and made it clear that he wanted us to be happy with our experience and wanted to follow up the next day to make sure the process of a new unit would be completed. He is a real asset to the company!
Brian Chacos
1 month ago
Christian was very helpful; friendly and to the point. He diagnosed our HVAC issues quickly, provided us with clear options, and got things working for us.
Josiah McCoy
1 month ago
Very knowledgable and excellent customer service . I would definitely use them again
Lara Moussa
1 month ago
Dustin, the electrician, did a fantastic job of troubleshooting and locating the problem, a bad WAGO connector. He did it in a methodical and efficient manner. While doing so he was friendly and professional. I will definitely be using this company again!
Adam Wunsch
1 month ago
I made a recent post on their great electrical service. Well, today my water quit working about 6 PM. Even though it was after hours , hey sent out Grant and Ethen, they worked until 11 PM, installing a new well pump and wire. Super courteous, amazing services.
Larry Coleman
1 month ago
Kendall provided excellent service and helped me get power to my outside outlet. He cleaned fans and tightened bulbs.
Victor R Velazquez
1 month ago
Nathan and Grant were great and very professional. Thank you both. Randy and Linda give you 10's on everything. 👍
Linda Pugh
1 month ago
Outstanding service.
Mary Lucas
1 month ago
Justin Brown serviced our HVAC system with professional manner with courtesy and friendliness. He showed much interest in making sure all was well as he was leaving out. Left everything clean and in place as was previously. Thank you Justin. Ted with Linda
Ted Bradsher
1 month ago
Technician Justin Brown was very detailed and did a great job and was very professional in his explanation of what he was doing. He performed hvac maintenance on my gas pack. Excellent service!
Bruce Moore
1 month ago
Very helpful and professional! Understood our needs, asked follow up questions and listen to what was discussed.
Douglas Wagner
1 month ago
Kendall at Ted’s stopped to help me while I was stranded on the side of the road. I can only imagine the work done over at the company if everyone is as kind as this guy!! Huge thank you to Kendall! Great guy!
Jamie Poteat
1 month ago
5/29/25..Kail returned today for our routine HVAC maintenance and like before he was very friendly and professional..He explained everything he did and even showed pictures he took..All of Ted's workers are always super nice, very well mannered and don't look like they just rolled out of bed..As always we appreciate the great service and are proud to be Ted club members.. 12/2024..Kail came out today for routine hvac maintenance; super friendly and professional! He noticed we had a plumbing issue under the house so they sent plumbers Grant and Josh out and they had us fixed up in no time..All three of these guys are very smart and so well mannered..I can never say enough good things about this company.. Update 7/17/24..Had both our plumbing and HVAC serviced today..Hunter and Sam were so friendly, professional, and know what they are doing..It is so refreshing to see young ambitious people with such good work ethics..Everyone that has ever worked with us from there, including Grant, has been so well mannered and polite..We will never use anyone else.. Original post: fantastic service..the techs were smart as whips i was so impressed..we got a great unit with wifi..we also got a reasonable price..this is a great company!
C Blalock
1 month ago
Kendall came out on short notice. He was courteous and efficient. He fixed the issue in no time. Will definitely use again.
Larry Coleman
1 month ago
I had a opportunity to use Ted's HVAC, Electrical and Plumbing last week and just wanted to share my experience with this company. I called to request service at my residence and just wanted to let everyone know the ease of making an appointment for service was so easy. I was informed every step of the way once my Tech arrived at my residence. Service Tech Grant assessed my problems and gave a solutions to fix the problem. He was he very professional and knowledgeable and did outstanding work. Thanks again for the quick response and I would highly recommend Ted's HVAC, Electrical and Plumbing.
Dean Ward
1 month ago
It took a long time for your staff to understand my issue and I must say Chris was the one person who took the time to read the emails I forwarded to you that detailed what was to be done. Since Chris and I talked we are now on the road to addressing my issue of a new WiFi adapter for my unit that is being supplied by Mitsubishi. Thank you Chris!
Nelson Johnson
1 month ago
Prompt, friendly and professional service, highly recommended. Will use again
Peter Wright
1 month ago
LJ and Nathan were awesome! Saved me money while fixing our issue! That’s what I love about Ted’s. Their technicians and the fact they stand behind their service.
nancy oberman
1 month ago
Justin did a great job inspecting my HVAC. Explained me the issues with visual pictures and recommended my options to fix. Great job
Sridher Sathi
1 month ago
Justin it's one of the best technicians I ever met recommend them highly
Sotos Efthimiadis
1 month ago
Kendell & Ted came out and fixed me right up! Had several electrical outlets that needed upgrading & repairs, they did a GREAT job!!! Very friendly, polite & knowledgeable on what needed to be done!! Will definitely use them again for future needs!! Thank you!
Elaine m
1 month ago
Jose did a great job. He was fast, courteous, and professional. He communicated about everything he was doing and surpassed our expectations. I highly recommend Ted’s HVAC.
Markus Takkunen
1 month ago
Justin provided an excellent regular service maintenance He was friendly, respectful, and knowledgeable. I really appreciate all of Ted’s HVAC team members from office teams to field techs. Many thanks
Jay Watson
1 month ago
Christian (lead) and Jairo were fantastic with the process of our repairs. They were prompt, identified the problem quickly and great with communication. Christian took the extra time and effort to take care of other much needed repairs while there to save us time and money. Thank you for being a trusted source for our maintenance and repairs on our building!
Wen Peele
1 month ago
Justin was prompt, polite, and professional!
John Pritchard
2 months ago
Ted’s HVAC responded quickly to my call, made the diagnosis of problem and completed the repair. Very pleased with this company and employee Sam Hall. Repair was for hot water heater.
Jean Waldo
2 months ago
Great job guys just wish I was there for the finished work I could have used a class on the new thermostat
Edward Purvis
2 months ago
Justin did an excellent job of showing me what needed to be done to repair our AC system. Very pleasant to work with. Would be delighted to work with him in the future.
John Hurlburt
2 months ago
Great first impression! Only had one visit and a quote so far, but really impressed with their promptness, communication, and technician Jose 🙂
Alex Reinhart
2 months ago
After a Ted’s Club preventive maintenance review it was determined I had some ductwork issues. Jose came out and reviewed my problems with me and provided 3 separate options in great detail so I could fully understand what was available to solve my problem. Within a few days of my decision, Seth and Obed came out and replaced my ductwork and zoned my home in a way that provides more comfort. They cleaned up after themselves leaving no trace of their presence. All three of these guys were professional in their appearance and their skills. I greatly appreciate Ted’s and recommend them highly for assurance of quality work in your home. Sherry
Sherry Strader
2 months ago
Justin it's one of the best technicians I ever met recommend them highly
Sotos Efthimiadis
2 months ago
Another quality employee of Teds arrived at my home today. I’ve grown to expect great service. Thank you Justin
Guy Campbell
2 months ago
Justin was top notch. He was very knowledgeable, professional, and friendly. I would like to request him with every service. Job well done.
Katie Gravitte
2 months ago
The personnel sent were very knowledgeable, professional, and friendly. Great experience and will use them in the future.
John Shaeffer
2 months ago
LJ and Christian came to my home to perform my Ted’s Club preventive maintenance review. Both were very cordial, knowledgeable, efficient and professional. They cleaned up after themselves and wore booties inside my home. While they found a few things to repair and made recommendations for future projects they left me feeling that my home had been inspected well. Both explained in detail and provided cost estimates for future projects. Ted’s is blessed to have these guys. I completely trust Ted’s and recommend them to anyone with electrical, HVAC and plumbing needs.
Sherry Strader
2 months ago
Christian was here today and was an absolute rock star. He was extremely professional and kind. I highly recommend Ted's for all of your HVAC and Plumbing needs.
H Williams
2 months ago
They are amazing!! Same day service, it was my first time with them and I’m sure i will not be the last. The technician Grant was very helpful, respectful and friendly… I really recommend Ted’s for your plumbing needs!!
Fabii Ramos
2 months ago
They are amazing!! It was my first time with them and I’m sure that it will not be the last. Service is great, the technician Grant was very helpful, respectful and friendly. He explained us very carefully what was going on with our plumbing system it was a great experience.
Angela Ramos
2 months ago
Justin Brown recently serviced our HVAC system. We aren’t currently living at the property, but our tenant sent us the following text message: “All done! The technician, Justin Brown, was very pleasant” I also spoke with Justin on the phone regarding the service results and his recommendations (which we accepted). Justin was very professional (and pleasant 🙂). He followed up with photos of the work, and ultimately gave us peace of mind that our HVAC is in good shape for the coming summer. Thanks Justin!
Jack Averill
2 months ago
LJ Lunsford was very professional and courteous. I couldn’t have received a more professional installation . A true asset to Ted’s HVAC.
Gary Clayton
2 months ago
Ted’s has been great to work with! Professional and timely service and we would use them again!
Christie Paige
2 months ago
Our plumber, LJ, along with the whole team at Ted’s were great. Not only was the main objective solved seamlessly, but it is so refreshing to work with a customer driven team.
Liz Cole
2 months ago
Once again, a fabulous job performance! Pleasure meeting Justin! Excellent service once again
Terry Donnenwirth
2 months ago
we just opened our daycare and AC quit. needless to say we had to close down. but teds had a repairman out the next day had us running.. i just love them!!!
shirley brown
2 months ago
Ted’s HVAC, Plumbing, and Electrical did a great job for us. We bought a new house with some electrical and plumbing issues only to find out that the plumbing issues were more expansive than we originally thought. The team was amazing, they were with us for multiple days and cleaned up every day and kept us informed of the issues and solutions. Everyone was great with but we were especially impressed with Grant. He was extremely polite, informative, and easy to work with. We will definitely use Ted’s again in the future.
Ellen Grantham
2 months ago
Very nice and professional!!!!
Linda Gentry
2 months ago
These folks do a great job. Very courteous and helpful. Ethan was top notch!!!
Robert Simons
2 months ago
The tech showed up as promised. The technician named Justin McGowan did an excellent job. I highly recommend him. He was very professional. He did a thorough inspection of the equipment and stated that all was running efficiently.
Teri Mimnaugh
2 months ago
Ted’s recently replaced my HVAC, duct work and upgraded my electrical. They always showed on time, communicated well, were professional and clean. Ted even came out himself and added an additional outdoor outlet for us, with no charge. So incredibly grateful to support this local business in Roxboro.
Shawn Fontaine
2 months ago
The Well Pump At My House stopped Working, Called Ted's, There Techs Came out The Same Day, Checked everything And Decided the Pump and Wires Were Bad. The Tech Talked To Me About pricing Amounts Before They Pulled My Well Pump. They Replaced The Pump And Wires The Following Morning, Worked To Get The Job Done Fast And Neat. Techs Were Very Friendly. Water is Flowing Again. Would Highly Recommend Teds HVAC plumbing and Electrical.
Chad Bergman
2 months ago
LJ and Christian came to my home to perform my Ted’s Club preventive maintenance review. Both were very cordial, knowledgeable, efficient and professional. They cleaned up after themselves and wore booties inside my home. While they found a few things to repair and made recommendations for future projects they left me feeling that my home had been inspected well. Both explained in detail and provided cost estimates for future projects. Ted’s is blessed to have these guys. I completely trust Ted’s and recommend them to anyone with electrical, HVAC and plumbers
Sherry Strader
2 months ago
Corey King at Ted’s HVAC did a fantastic job at our home in Chapel Hill. We plan to remain with this company from Roxboro, NC
Philip Klemmer
2 months ago
We are so thankful for Ted’s and their kind, knowledgeable technicians. We needed to replace an old gas pack, and Ted’s was able to get us a better, more efficient unit for half of the price of some other companies. Sam and LJ did a great job installing the new unit. We also appreciate the help from Antonio with various electrical/duct questions and Grant’s assistance with a plumbing issue recently. LJ also did a great job installing a new outdoor spigot. We’ve had a lot of work done on the house over the years and these guys are easily the best—we recommend to anyone.
Alexandra Farrell
2 months ago
Nathan and Grant were great and very professional. Thank you both. Randy and Linda give you 10's on everything. 👍
Linda Pugh
2 months ago
Ted’s HVAC personnel Justin Brown serviced my air conditioning system this morning. Justin did an excellent job.
Shirley Roberts
2 months ago
Justin and Jairo from Ted’s HVAC came out to do a tune-up and resolve a problem we had with cooling the upstairs. Justin was very thorough with his explanations and pictures. I especially appreciated the many cost effective options he provided. They were both awesome technicians.
Tracy J
2 months ago
Jose was very professional and kind. He took his time to explain the options for my home. He answered all of my questions. Great customer service.
Juanita Hamilton
2 months ago
Ted's HVAC was very fast about scheduling repairs. Their technician,LJ Lunsford, was very polite and helpful.He explained everything and made sure I had no questions.I will definitely be calling them again for further needed repairs.
Dianne Morris Morris
2 months ago
Very pleasant experience from Justin,Wesley and Jairo. Very professional and knowledgeable.. I would recommend.
Brandon Williams
2 months ago
Nathan and Grant were great and very professional. Thank you both. Randy and Linda give you 10's on everything. 👍
Linda Pugh
2 months ago
Jose answered all my question and was polite and professional.
Lee Wright
2 months ago
Justin was strait honest and up front about my h vac and my options I really appreciate his honesty
Rebecca Alexander
2 months ago
We’re on time, efficient, very courteous & professional! Very knowledgeable too! Great job!!
Elaine m
2 months ago
Justin came out for our HVAC maintenance service and did a great job. Even helped me out on another issue we had. Very friendly and professional.
Kim McNeilly
2 months ago
Can’t say enough about this company. The service tech, Grant, came out to look at our well pump which had gone out. He called prior to coming out and to update the time he would actually arrive. He was extremely courteous, keep me in the loop and explained all the options (wasn’t trying to sell something that wasn’t needed and wasn’t pushy) and worked hard. He completed the work in a timely manner and went over the work that was done. If I could give more than 5 stars I would and I definitely would recommend this company for all your service needs. Had Justin out for my AC servicing and he was just as courteous, showed all the plans that were available with what my unit needed without pushing anything. Again, can’t say enough about this company.
Carl Hamlin
2 months ago
Grant was excellent. Showed up on time, did a thorough inspection and had my issue fixed in no time!
Allison Ashley
2 months ago
Very nice and professional. I definitely recommend them!
Tracie Pressley
2 months ago
He did absolutely well. He talked to us about what is wrong and how they could fix it everything so yea I would highly recommend him coming back
Will B
2 months ago
We use Ted’s HVAC, Plumbing, & Electrical all the time. Recently, we installed a new HVAC system. Jose came out and priced the new system. He was very knowledgeable and explained the options well. After selecting what we wanted, the team that installed the system was great! Thank you Corey, Seth, and Obed for helping us out and installing a great system. They were all very helpful and they kept us in the loop with everything that needed to be done. We recommend Ted’s for all of your HVAC, plumbing, and electrical work!
Bridget Allen
2 months ago
We’re on time, efficient, very courteous & professional! Very knowledgeable too! Great job!!
Elaine m
2 months ago
Justin came out for our HVAC maintenance service and did a great job. Even helped me out on another issue we had. Very friendly and professional.
Kim McNeilly
2 months ago
Christian came by to help fix an outlet that Ted’s had recently installed for an EV. He couldn’t have been nicer—knowledgeable, helpful, and professional throughout. He diagnosed the problem right away, fixed it quickly, and took the time to explain how to prevent the issue in the future. Great service all around.
Robert Giacomelli
2 months ago
Once again, a fabulous job performance!
Terry Donnenwirth
2 months ago
The team checked both my systems quickly and efficiently and provided recommendations for possible improvements. Very satisfied with their work
Ernie Nagy
2 months ago
Kail is very professional and courteous. Excellent customer service.
Susan Hudson
2 months ago
LJ did a great job. Very caring and professional. Made sure all of my questions were answered and needs met.
Susan Hudson
2 months ago
Justin was professional and courteous while at our home. He explained things well and made sure we understood the solutions to our problem. Look forward to doing business with Ted's HVAC in the future
John Sasser
2 months ago
LJ did a great job. Very caring and professional. Made sure all of my questions were answered and needs met.
Susan Hudson
2 months ago
Can’t say enough about this company. The service tech, Grant, came out to look at our well pump which had gone out. He called prior to coming out and to update the time he would actually arrive. He was extremely courteous, keep me in the loop and explained all the options (wasn’t trying to sell something that wasn’t needed and wasn’t pushy) and worked hard. He completed the work in a timely manner and went over the work that was done. If I could give more than 5 stars I would and I definitely would recommend this company for all your service needs.
Carl Hamlin
3 months ago
Christian was great with our AC tuneup/inspection. Explained everything and incredibly helpful. Definitely recommend.
Jeff Sell
3 months ago
Technicians Grant Meiggs & Cameron Gilliam provided excellent service at my residence. They saw the problem and repaired the problem in a timely manner. Very thorough with explaining what and how they would fix the issue. Courteous, friendly and very neat. Thank you Grant & Cam Julia Davis
Julia Davis
3 months ago
Very thorough. Did a great job. Always polite and patient with my many questions. Careful and respectful of my house and property. I Highly recommend these guys!
Mari Vogel
3 months ago
Very professional and polite.
Cindi Wilkinson
3 months ago
I would like to extend my gratitude to Ted and his crew. I was in dire need and so they willingly cared for my RV electrical issues with deep empathy and compassion for my situation even though they don't usually work on them. When I tried to hire companies to come out, they wanted to charge me upwards of $180. an hour just to estimate the issue before even doing any work, but Ted gave me a free estimate and also serviced my electrical at a very fair price. I expected it to be on the expensive side but I also knew that I couldn't have gotten a better outcome anywhere else with such friendly service to boot. Thank you, guys, so much and God bless you all! 🫶 I highly recommend them, y'all! 😊
Crystal Conroy
3 months ago
Excellent people and person to deal with. I highly recommend Ted's HVAC for your electrical, plumbing and HVAC needs. Corey, represents a work ethics this country is grounded on. 👍
john samulski
3 months ago
Excellent people and person to deal with. I highly recommend Ted's HVAC for your electrical, plumbing and HVAC needs. Corey, represents a work ethics this country is grounded on. 👍
john samulski
3 months ago
Wesley came out to take down a garage light we didn't need anymore. He is always friendly and does a great job. Ted's technicians have helped us through HVAC replacement, water heater issues, and now electrical help! We highly recommend this company!
Laura Jenkins
3 months ago
I appreciate how Ted's stands behind their work. Wesley came out and troubleshot a complicated wiring problem in some 40 y.o. wiring and got everything working and safe.
Tim
3 months ago
Justin M. Performed our HVAC preventative maintenance today! Ted’s delivers excellence again! Well Done, Justin!
Dave Cline
3 months ago
We love working with Ted’s. They are reliable, trustworthy, and professional. Paul and Jose were the most recent technician to perform our maintenance visits and they were excellent. We highly recommend Ted’s!
The Robertsons
3 months ago
As a homeowner, I really depend on honest, dependable service and Ted's is and has always been very responsive to any and all repairs for my home. So nice to work with those you trust! LJ and Sam came out to move my water filter from the crawlspace to the garage! So much easier for me to change it now!!
Kim Mitchell
3 months ago
It was a pleasure to have Justin McCowan work on our HVAC thermostat issues. He explained issues in terms we were able to understand. He ordered a new thermostat to replace the faulty one. He replaced as soon as new thermostat became available. Justin explained that parts and labor were covered by the warranty. He also encouraged us to call with any additional questions or concerns. Justin is very thorough and professional.
Sharon Beaver
3 months ago
Justin did a fantastic job servicing my system! He was knowledgeable and skilled, and also personable and kind! He carefully explained what he was doing every step of the way. He appropriately set my expectations for when I could expect the part to be received and the final repair to be done. He was respectful of my home, and while he was very entertaining to talk to, his conversation did not interfere with the work he was there to do. He was very efficient And professional. His brother Christian also works for Ted’s and has done a service call for me, and his level of service is just as good as his brothers. In fact, in the years since Ted’s installed my system, every technician they have sent out has been exceptional. In the five years since they have installed my 3-zone Variable-speed Trane heat pump, their level of support has been incredible.
James Ladd
3 months ago
Kail was excellent very polite and informative ...Also I tried send a message about the nice Guys that did the install they were really nice and helpful did an excellent job please let them know thanks so much!!😄😄😄😄😄
Aundrea Riggs
3 months ago
I met the technician at my home for my yearly HVAC inspection. I felt he understood the system. There was one item that need to be cleaned and he did so. I would use Teds HVAC again.
Terri Reynolds
3 months ago
Jose was great! Kept me informed as to what he was doing/suggesting and why. I appreciated how he used photos to show me what needed changing and why. Above and beyond.
Argie Burnette
3 months ago
Grant was absolutely fabulous. Took care of our issue quickly and professionally! Very courteous and explained every step of the process. Will definitely rely on them again! Jose came to assist and was just as courteous and knowledgeable.
Terry Donnenwirth
3 months ago
The guys at Ted's were able to get us a new system installed before the summer heat started kicking in. They had requoted a system that we were looking at last year and once we decided to move forward we they were at our house in a few days. The installation crew was at the house for two days and they were very friendly and knowledgeable. They replaced our old system and added zoning for the upstairs and downstairs. They made sure to clean up and were quick to answer questions if we had any. If you're looking for a new system or just annual maintenance I highly recommend using Ted's.
Tyler Whitmore
3 months ago
Corey and Kael did an excellent job, teds always has the friendliest and nicest technicians!!
Robert Giacomelli
3 months ago
So happy to have worked with Chris and Seth. Chris was so helpful and was done with creating an order in no time. Great service! Seth installed our new HVAC unit while being so friendly and courteous. Equipment runs well.
Anette Wade
3 months ago
Ted’s always gets five stars from us. Over the years we have been their customer, everyone has been absolutely wonderful, helpful, prompt, thorough, courteous and pleasant. They go beyond what is required for the job to be satisfactorily completed and are kind and friendly to our fury children. They have also been kind enough to make service calls for us - when our family members were in need of repairs after hours. Thanks Ted’s for the excellent care and service you always provide us.
Luann Muntz
3 months ago
I appreciate how Ted's stands behind their work. Wesley came out and troubleshot a complicated wiring problem in some 40 y.o. wiring and got everything working and safe.
Tim
3 months ago
Over all I had a good experience when I call the receptionist where very proud and respectful helpful she got me a same day appointment the technician Christian was amazing very knowledgeable friendly he came on time he started working right away and he knew what he was doing and did not hesitate to give me advice and clean after him self will recommend 100%
Manuela Osorio
3 months ago
I have had electrical work, plumbing, everyone was polite and very professional. I got an estimate first and they explained everything also they allowed me to make a decision without continuous calling or texting.
Ethel Spain
3 months ago
Jose was very helpful in explaining what was working well with our HVAC system along with the different issues we were having. He gave us options for what might best work for us and helped us to schedule the necessary work.
Christi D
3 months ago
Ted’s has been great to work with! Justin is an excellent technician. He went out of his way to make sure my service was working properly and communication was easy.
Christy Hannah
3 months ago
Grant was very helpful in knowing what I needed to update in my 2005 townhouse. I am opting to go ahead and replace the hot water heater that is in my attic. Prevention is a better option. And I’m having three of my faucets replaced …opting for the higher arc faucets, helpful if you’re trying to water your plants. Grant is very patient and knowledgeable. He is very thorough and trustworthy. Cameron and Corey did a great job with my new heating and ac system. So glad to have a reliable company doing work in my house!
Laurie R. Bryan
3 months ago
Grant was very helpful in knowing what I needed to update in my 2005 townhouse. I am opting to go ahead and replace the hot water heater that is in my attic. Prevention is a better option. And I’m having three of my faucets replaced …opting for the higher arc faucets, helpful if you’re trying to water your plants. Grant is very patient and knowledgeable. He is very thorough and trustworthy. Cameron and Corey did a great job with my new heating and ac system. So glad to have a reliable company doing work in my house!
Laurie R. Bryan
3 months ago
Corey King is a breath of fresh air! He has been with Ted’s HVAC for a few years and has a broad knowledge base. He was able to pinpoint the issue with our Ring doorbell and correct the problem. He takes pride in his work. Thanks, Corey!
Sharon Beaver
3 months ago
Justin did great with his maintenance check! He did a thorough check and was honest about what needed to be completed and by what time.
Zachary Ziman
3 months ago
My technician Jose was was wonderful. He was very knowledgeable and explained things in a manner someone very ignorant about HVAC things could understand. I felt like he addressed my concerns and gave solid recommendations for a plan to address my issues. I really appreciated him taking photos of the issues/concerns to help explain his findings! Everyone at Ted’s that I interacted with has as so pleasant and responsive. I’ll happily continue doing business with them!
Taylor Libby
3 months ago
Grant works hard. He stayed until the job was finished to my satisfaction. Replaced a broken plumbing attachment.
Joseph McLaughlin
3 months ago
8am exploded hot water heater. 1pm Ted's to the rescue. Grant was excellent, efficient, conscientious, knowledgeable and kind. 5pm new hot water heater and hot water. Would greatly recommend.
Terry M
3 months ago
Salesman was very knowledgeable about the product, friendly & very professional
william reams
3 months ago
Christian Brown performed the bi-annual HVAC system maintenance at our home. He was very thorough and professional during his visit. We are very satisfied with his customer service and we will continue to use Ted's HVAC to service and maintain our HVAC systems. Thank you!
Dwight Edwards
3 months ago
We use Ted’s on a regular basis for HVAC checkups, so when our toilet broke and we needed it replaced, we called Ted’s. Jose and Wesley went above and beyond to go under the house to check the subfloor, and checked every plumbing connection for leaks, as well as our hot water heater before selling us anything. The subfloor was damaged and needed to be replaced so once we got that fixed, we had them come out and put in a new toilet as well as a new water heater. Grant was very polite and efficient and got both the toilet and the water heater installed while being respectful of the fact that I work from home. Every Ted’s technician is incredibly friendly and especially neat and tidy. Thank you!
Megan Davis
3 months ago
The team that installed my hvac was efficient, communicated well about timing, and cleaned up everything so well. My new system works great and I can already notice a massive difference in air quality.
Jennifer Dicker
3 months ago
Ethan was the tech that did our regular maintenance today. He did an excellent job. Worked diligently and responded promptly and clearly to a few questions I had.
Jason Engle
3 months ago
We were very impressed with Grant Meiggs and Nathan Bradsher with their performance and professionalism. Grant did an excellent job fixing the water leak. Grant also did a whole house inspection and pointed out some potential problems. Will definitely be using Ted’s Plumbing in the future.
hicks070
3 months ago
Ted’s provides excellent service along with well trained professional service techs. Kail Ring is an example of what great service and professionalism should be like. He is knowledgeable, friendly and diligent in his work ethic. He’s an asset to Ted’s team
Robin Dunn
3 months ago
JAIRO DID A GREAT JOB. VERY POLITE AND ANSWERED ALL MY QUESTIONS AND CONCERNS.
Sandra Justice
3 months ago
Getting quote for ceiling fans & replacement of basement outlets
Donna Bryson Gurtner
3 months ago
I would give a million stars if I could!!!! LJ, Justin, and Jairo were all wonderful and very knowledgeable. They did great work and were efficient!!!! If you ever have any concerns with your HVAC, plumbing, or electrical, give them a call.
Tara Clayton
3 months ago
Great service, very professional and attention to detail. Prices are very competitive . On time and cleaned up after the semi-annual preventative maintenance and minor repIrs.
Marc
3 months ago

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