Durham HVAC, Plumbing, and Electrical Reviews

Discover Why Homeowners Trust Ted’s For Quality Service

At Ted’s HVAC, Plumbing, & Electrical, we treat every homeowner with care, respect, and a commitment to quality service. From your first call to the final walkthrough, our team delivers prompt, professional, and dependable solutions you can count on. We’re proud to be a trusted name in Durham and surrounding areas, with a growing list of satisfied customers. Check out the reviews below to see why so many families say choosing Ted’s feels like working with a true home service partner.
Consultation on mini split unit cleaning and maintenance
machetemanf13 _ (machetemanf13)
3 days ago
Effective, Professional, Clear and Reasonably priced,
Temar Martinelli
4 days ago
Kail did a great job quickly detecting what was with our system. He came up with a plan to get it back running again. Kail kept me up to date on the progress the he and Omar were making. I definitely recommend Ted 's! There service is of exceptional quality and the men are always courteous and respectful. James did an awesome job inspecting our heater. He is also very pleasant, personable and explained things to us in layman's terms. Very much enjoyed his visit.
Jill
4 days ago
Ted’s HVAC responded quickly to my call, made the diagnosis of problem and completed the repair. Very pleased with this company and employee Sam Hall. Repair was for hot water heater.
Jean Waldo
5 days ago
Great ac me mechanics. Good work
roger watkins
1 week ago
Great communication before the appointment, through the visit and then afterwards. The transparency while onsite was something I’ve never seen before from an HVAC company.
Bobby Autry
1 week ago
Grant was courteous and expedient. He has a great working knowledge about plumbing that enabled him to quote different choices about each problem area. So I could choose what I needed today and I can plan what is important to repair, but not urgent. He really took his time to evaluate problems in 3 bathrooms and on three levels. He actually completed 3 tasks, and made recommendations for another 3, we can consider next time. Maybe after Christmas next year. I would recommend him to anyone with drainage problems or flushing issues or leaks. He responded quickly- came out the very next day! His charges for today was very reasonable. Thank you Grant! Great job!
robin keene
1 week ago
I had a wonderful experience with my technician Kendall and Ted’s HVAC company. This is my first experience with them and I have been very impressed with the responsiveness of their service team. Kendall spent time both showing me the system and explaining what he found. I will definitely be continuing my relationship with this company.
Janet Lehr
1 week ago
Kendall was very knowledgeable and did a great job in evaluating our system and offering options where needed.
Arlene Braco
1 week ago
I had a wonderful experience with my technician Kendall and Ted’s HVAC company. This is my first experience with them and I have been very impressed with the responsiveness of their service team. Kendall spent time both showing me the system and explaining what he found. I will definitely be continuing my relationship with this company.
Janet Lehr
1 week ago
Antonio was very polite and professional. He let me know all of the options for repair available to me and detailed explanations. Great job!
Bill McGinley
1 week ago
Great ac me mechanics. Good work
roger watkins
1 week ago
Grant and Levi were great. They explained my plumbing issues well and were very patient with me. I appreciate their hard work and understanding.
Maria Delacruz
1 week ago
Everyone at Ted’s that I dealt with was very professional and courteous. I’m so happy that I decided to go with Ted’s. Joel, Brittany, Chris, Corey and Brant were very professional. I will definitely be referring Ted’s to family and friends.
Jodi Orlando
1 week ago
I brought a New HAVC in May and have had a couple of problems, like today found out the system was not taken out of test for defrost system. Thankfully Kendell was very transparent and l walk me through all that he did. I am very pleased with him and the crew that comes out when I have a problem.
JoAnn Spell
2 weeks ago
Kendall was very courteous and helpful in explaining the issues to us. He was very knowledgeable about the issues we were facing, and we feel confident about our decision.
Sherry Pyrant
2 weeks ago
Omar is on point!
Benjamin Kifer
2 weeks ago
Effective, Professional, Clear
Temar Martinelli
2 weeks ago
Very knowledgeable I learned alot of things about my HVAC System from Kendall 10/10 would recommend this company and will be doing business with them in the future.
Tremarques
2 weeks ago
I couldn’t be happier with Ted’s HVAC maintenance provided by their technician Kendall Rodriguez. He arrived right on time, inspected the entire system thoroughly, and explained what he was doing throughout the process. Kendall was friendly, professional, and extremely knowledgeable. My system now runs noticeably quieter and more efficiently. It’s clear he cares about doing the job right. I highly recommend Ted’s HVAC for anyone needing HVAC service or maintenance! Make sure you ask for their technician, Kendall Rodriguez.
Earl
2 weeks ago
Kendall was prompt and thorough, providing great service with a positive attitude. Thumbs up!
Pamela Rhodes
2 weeks ago
Grant and Nathan installed a complete new water piping system, replacing thinning copper piping with plastic. The work involved installing countless unions, elbows and T's. I was expecting a couple of minor leaks to show up but none have. They also replaced several unions in my main sewer line. The work was done well, the testing thorough and the clean up was excellent. I'm pleased with the service I received.
Tim
2 weeks ago
Recently had Ted’s do an install on a new hvac unit and complete duct work replacement of my home. Chris went above and beyond to make sure everything was right. I am very pleased and have peace of mind knowing Ted’s did the install. Top quality people and company!
Alan Revels
2 weeks ago
Very friendly and thorough. Explains everything done with pictures and why.
Dianne Bennett
2 weeks ago
Kendall the electrician did excellent work and was friendly, respectful , professional, knowledgeable and courteous . He was efficient as he fixed the electrical problems that needed to be repaired . He explained everything and answered our questions and concerns.. We highly recommend Kendall for any electrical work.
Christine Alder
2 weeks ago
Very informative, talked me thru all the options. Very friendly.
Megan Mustian
2 weeks ago
Very friendly and thorough. Explains everything done with pictures and why.
Dianne Bennett
2 weeks ago
Thanks so much Bruce for a job well done! They are very professional and was able to correct the issue! A great company that stands behind their work!
Kim Mickle
2 weeks ago
Kendall was very professional and was happy to show me what was being done. He laid out the process and completed the work in a timely manner. Very happy with Ted’s.
Paul Ingui
2 weeks ago
Had annual heat maintenance performed today. Agent was prompt and polite and explained everything he was looking at thoroughly and answered all of my questions. I believe his name was Kendall.
Denise Woodworth
3 weeks ago
LJ showed up on time, was very polite. He fixed a leak under sink and also diagnosed some other plumbing issues that needed to be addressed. He provided quotes for several options to remedy the issues. Overall tremendous service!
Russell Fryczynski
3 weeks ago
Very efficient. He explained everything. A really nice guy.
Jeff Bundy
3 weeks ago
Kail and Daniel cleaned the dryer vent hose from first floor to exit through the basement and repaired where needed. Kail is always polite, trustworthy and does an excellent job!!
Sharon Slaughter
3 weeks ago
Kail and Daniel cleaned the dryer vent hose from first floor to exit through the basement and repaired where needed. Kail is always polite, trustworthy and does an excellent job!!
Sharon Slaughter
3 weeks ago
Omar was very thorough. He explained multiple aspects of my HVAC system and even had photos and videos to share with me. Overall, I feel very confident that my system will continue to work as intended and, I am very happy with Ted’s HVAC service thus far!
Kashif Norville
3 weeks ago
Omar was very thorough. He explained multiple aspects of my HVAC system and even had photos and videos to share with me. Overall, I feel very confident that my system will continue to work as intended and, I am very happy with Ted’s HVAC service thus far!
Kashif Norville
3 weeks ago
Our landlord has hired Ted's to both diagnose an issue with our HVAC and to install a new unit. Each time they are here they have been professional, friendly, thorough, and respectful of our house. Shout-out to Kendall, Corey, and Ted himself for excellent service!
Cheyenne Lewis
3 weeks ago
Our landlord has hired Ted's to both diagnose an issue with our HVAC and to install a new unit. Each time they are here they have been professional, friendly, thorough, and respectful of our house. Shout-out to Kendall, Corey, and Ted himself for excellent service!
Cheyenne Lewis
3 weeks ago
I'M a new customer timothy. I am very satisfied of there service .Kendall Rodriguez was very professional and punctual and friendly.it would be a great idea .to get this company to work on your unit ..he is great heating & air guy. the other heating and air company halls .is great to..he will try to explain what he is doing to the heating and air conditioning unit ..to help you understand what he is doing. i called two other heating and air conditioning guys & plumbing..no reply back..thank you Ted's Hvac , .they are a 10 all the way .they dont look down on you if you are on disability or the way you dress or if you can't hear to good.
Timothy Clayton
3 weeks ago
I'M a new customer timothy. I am very satisfied of there service .Kendall Rodriguez was very professional and punctual and friendly.it would be a great idea .to get this company to work on your unit ..he is great heating & air guy. the other heating and air company halls .is great to..he will try to explain what he is doing to the heating and air conditioning unit ..to help you understand what he is doing. i called two other heating and air conditioning guys & plumbing..no reply back..thank you Ted's Hvac , .they are a 10 all the way .they dont look down on you if you are on disability or the way you dress or if you can't hear to good.
Timothy Clayton
3 weeks ago
I had a leak in my crawl space and Grant came and took care of it after hours. The price seemed reasonable and he was very professional.
Stacy Hester
3 weeks ago
This was our first time using Ted's and I can say I am highly impressed with the level of knowledge and professionalism displayed by them all! This was just for routine maintenance on our HVAC systems and a whole house plumbing inspection. Wesley and James handled the HVAC portion while Daniel took care of the plumbing portion! Can not say enough good things about them all! Thanks guys!
Kirk Booker
3 weeks ago
I'M a new customer. I am very satisfied of there service .Kendall Rodriguez was very professional and punctual and friendly.it would be a great idea .to get this company to work on your unit ..he is great heating & air guy. the other heating and air company halls .is great to..he will try to explain what he is doing to the heating and air conditioning unit ..to help you understand what he is doing. i called two other heating and air conditioning guys & plumbing..no reply back..thank you Ted's Hvac , .they are a 10 all the way .they dont look down on you if you are on disability or the way you dress or if you can't hear to good.
Timothy Clayton
3 weeks ago
My experience with The HVAC was awesome. They too me through every step, answer all the questions and assured me that I was making the right decision. They also worked around my schedule . Ted's HVAC cleaned the debre and showed me everything I needed to know. They were so couristy and polite.
Linda Jones
3 weeks ago
Omar did a very thorough job and was very friendly and professional.
Pam Furstenau
3 weeks ago
Ted's was very helpful in working through our HVAC issues. Ivan came out and performed troubleshooting. He was able to get the system back in service and explained that he had to make temporary changes to do so. He also followed up to order the parts needed and gave an accurate expected time to return for making permanent repairs. He did a great job explaining the issues and working towards a resolution. He was very professional as well. The scheduling staff also worked to get him here quickly once they were contacted.
Pat Bowen
3 weeks ago
Every single person that we have had contact with or that has come to work at the house 100% lives up to the company motto! The company's core values are the reason I hired them 3 and 1/2 years ago for some duct repair and a mini split installation when we moved in. And it's the reason why I automatically called them back when we finally needed a brand new system installed. From customer service to repairs, to Sean and Obed's installation to super thorough cleaning and maintenance, to Chris' patient explanation of finances and guidance for decisions , the whole team who worked with us is without a fail polite, professional, super patient and friendly. Even when I'm probably driving them crazy with a fickle noise that comes up without warning, they come check it out and keep at it with customer satisfaction as the number one priority. Sure, maybe there are companies that cost a bit less because of less overhead (but it's helpful that Ted's offers easy payment plans too ) yet the competence, reliability and integrity are worth it!
Kim Napa
3 weeks ago
Met with Tom today about a new hvac system. Great experience. Very knowledgeable and professional in helping me make the right decision. Well pleased
Alan Revels
3 weeks ago
Had our first HVAC maintenance service with TEDS HVAC PLUMBING & ELECTRICAL. Our Technician (KENDALL) was prompt, courteous, friendly, professional, & very efficient! Took the time to answer any questions we had, as well as explaining the work to be done, & all other service options offered by the company. I’m very pleased with the services rendered & would highly recommend this company for your home needs.
A.c. Harris
3 weeks ago
Kendall was amazing, great service today!
SHANNON DAYE
3 weeks ago
The service tech Kenndal excellent and thorough. 5 stars!
Charles Phillips
3 weeks ago
Kendall did an efficient review of the HVAC system. LJ did a great job with the plumbing check. Respectful, clean, complete job. We have a maintenance plan.
Kathie Felter
4 weeks ago
This was our first time using Ted's services..We we're very pleased with Kendall the service guy that came out.I plan to definitely use them in the future
angela rounceville
4 weeks ago
Chris & Cam were very nice and professional. They kept me informed on everything that they were doing and what needed to be done. Chris & Cam are an asset to your company. Thank-You
Stephanie Daye
4 weeks ago
The maintenance technician was very timely, professional, and knowledgeable.
Jennifer Brown
4 weeks ago
My heat stopped working the Saturday before Thanksgiving. Although the after hours / scheduling service was very frustrating, when the technician arrived Kendall was kind, thorough and restored my heat within a few hours.
Tasha Phillips
1 month ago
Omar was fantastic!
Justin LaQuay
1 month ago
Had an electrical inspection and maintenance. Kendall was great. Explained everything throughly and was great at helping us prioritize repairs and projects.
Jamék Melvin
1 month ago
Kendall was very professional. Fixed an electrical issue I had.
Marie Hale
1 month ago
Jose was very helpful - provided clear updates on what our home HVAC system needs and what options were available. Overall a very positive experience.
Jarred Lee
1 month ago
Kendall was on time, knowledgeable and would not hesitate to have him do any work in the home or recommend him to anyone!
C Whalen
1 month ago
LJ and Nathan are friendly, professional and helpful. I couldn’t ask for more!
Sandy Brady
1 month ago
Omar was efficient, courteous, and informative.
Jeffrey Bogart
1 month ago
Great “maintenance check.” The plumbers were respectful and careful. They flushed the water heater and evaluated a couple of nagging problems for us. This was our first experience with Ted’s plumbing. Nathan and LJ were great!
Melanie See
1 month ago
Plumbing repair by Daniel! He was so courteous, knowledgeable and helpful! Kudos to him!
Karen Drakage
1 month ago
Made a call to Ted's that morning when they opened, LJ the plumber called me back a few minutes later said he would be at my house in 20 minutes, which he did. He had to replace our well pump, bummer. He was very polite, knowledgeable, got the job done in a few hours and cleaned up. Great job and thank you for the quick response!
Jeff Smith
1 month ago
Today was my first experience with Ted's and it won't be my last for sure! Ted's took over the company I was using before, so I was willing to try them out. Nathan and Grant came out to do the annual plumbing inspection and flush the water heater, which is included as part of the monthly club service. They were very personable, knowledgeable and explained everything extremely well. It was like a couple friends coming over on the weekend to help out!
Kim Davis
1 month ago
Daniel was here 6412 Archwood av 27616 Raleigh at Rivna Family he was very professionell and sympathetic, did an excellent job very much knowledge and ability to explain even us having no knowledge
Ted Tled
1 month ago
We bought our A/C unit that has heat also less then 90 days ago. The first night that we needed our heat it did not work Kali came and he left and we still have no heat
Stephanie Daye
2 months ago
Kendell came out and fixed the electrical down at boat house & dock,, he did a great job, very professional & explained everything to me and showed me boxes and why they needed replacing, very satisfied!! He did a great job!!
Elaine m
2 months ago
Every member of Teds is professional and courteous. They keep you informed of any delays and about what's going on during their service visit. You can't go wrong and won't be disappointed with them.
Lindsay Saxton
2 months ago
Jose was great! Very thorough and demonstrated his expertise while helping us understand what he was saying. Great experience!
Thomas Newcome
2 months ago
Corey and Obeb showed up here @ 10 this morning to install a new HVAC system, zone the house, and add new thermostats. They worked tirelessly and professionally all day long. Finally loaded up and left a little after 6 p.m. If the new system works as well as it was installed we should be comfortable for years to come. Thanks guys for a job well done.
John Sasser
2 months ago
Omar is very professional and courteous. Excellent customer service.
Susan Hudson
2 months ago
José and Corey were great. José came out and did the initial diagnosis and took his time to explain and really find out what was wrong with the unit. Corey came back and did the repair and was very knowledgeable and answered all my questions. Both guys were very friendly and courteous. Thanks again for helping getting us back up and running.
Jonathan Sawyer
2 months ago
Enjoyed the regular check up on HVAC and electrical. Kendall very friendly, approachable and practical.
Adam Berkland
2 months ago
Kail was very respectful. He told me what he intended to do and was very through in trying to figure out the problem. He repaired the problem before the cold nights hit. I am very thankful and grateful. Great man to have on your team!
Stephanie Womack
2 months ago
Omar is very professional and courteous. Excellent customer service.
Susan Hudson
2 months ago
Electrician was very professional and nice.explained everything in detail . Always have had great experiences with all the staff.
Gary Vickers
2 months ago
Kendall Performed our electrical preventative maintenance today! Ted’s delivers professionally and excellently once again! Checked everything out and left me quotes For my requested upgrades… Well Done, Kendall!
Dave Cline
2 months ago
Omar gave my HVAC system a thorough inspection, identified a problem and fixed and gave some recommendations on how to improve the system's reliability. I'm pleased with the service I received.
Tim
2 months ago
Tom and Chris showed up at 10 a.m. this morning, walked me through all the things we could do to fix the issues we're having with our current HVAC system. To say they were professional is an understatement. Very knowledgeable in what they do, made it easy for me to understand what could be done to make our home more efficient. So glad I called Ted's HVAC
John Sasser
2 months ago
Omar was professional and courteous while at our home. He explained things well and made sure we understood the solutions to our problem. Look forward to doing business with Ted's HVAC in the future
John Sasser
2 months ago
Omar was professional and courteous while at our home. He explained things well and made sure we understood the solutions to our problem. Look forward to doing business with Ted's HVAC in the future
John Sasser
2 months ago
Appreciated the help from Kendall. Solved an issue in less time and for less money than expected
Ethan Case
2 months ago
Incredible experience with Ted’s (plumbing this time) and specifically Daniel. Thorough, knowledgeable, involved me on the walk through maintenance visit (plan by the way!), honest, and great overall demeanor. He taught me things about my own home and system that I was unaware of, and educated me on several factors that are important to having a long-lasting and “healthy” plumbing system. Can’t recommend Ted’s (and Daniel) enough!
Tammy
2 months ago
I met the technician at my home for my yearly HVAC inspection. I felt he understood the system. There was one item that need to be cleaned and he did so. I would use Teds HVAC again.
Terri Reynolds
2 months ago
Grant was outstanding and handled our issue the same day!
Nathan Tymann
2 months ago
The tech showed up as promised. The technician named Justin McGowan did an excellent job. I highly recommend him. He was very professional. He did a thorough inspection of the equipment and stated that all was running efficiently.
Teri Mimnaugh
2 months ago
Chris Hayes was a pleasure to work with. He asked good questions and listen to my responses and offered me a solution. He thoroughly explained and I am very happy with my interaction with Ted’s HVAC. Grant came out today to do plumbing maintenance. He was very pleasant snd professional and offered me solutions I will be implementing in the near future.
Laura Sauve
2 months ago
Ted's has always provided us with the best service and repairs. They have kept us up on routine maintenance to keep our units functioning to the best of their ability. We are grateful to the team for all the service they have provided thus far and look forward to doing business with them for many years to come here at StrutDaddy's.
Kimberly Carr
2 months ago
Both Omar and LJ were very helpful in outlining some future upgrades during today's scheduled maintenance appointments Thx!
David Mills
2 months ago
The guy that came out was great! Very informative, professional.
Dylan Aiken
2 months ago
Omar did a great job!
David Mills
2 months ago
Omar and Chris knock it out of the park every time.
Lindsay Saxton
2 months ago
Omar did a great job on our HVAC service. I highly recommend him!
Kendra
2 months ago
We had Grant come out to do our plumbing inspection. He offered to get us breakfast and coffee, now that's customer service. He did a great job and also fixed a lingering faucet issue. So overall great service and I would highly recommend using them.
Amanda Fernandes
2 months ago
Kendall did a very good job and he was knowledgeable and took time to explain to me what was going on
hezekiah burke
2 months ago
Daniel did a great job going out to check on my Plumbing system. He wasn’t able to do anything because it’s Septic/sewer. However, he was there in a timely manner and very helpful. Highly recommend Ted’s!! First time use, and I will definitely be using it again.
Bekah Wells
2 months ago
Kendall was great. He showed up on time, explained details thoroughly, and walked us through the what and why of our system! We'll be using Ted's for all of our HVAC needs.
Daniel Fattorusso
2 months ago
I had Chris Hayes come out to my house to do an evaluation of my HVAC System. Chris was very thorough and explained everything to me in detail. The communication throughout this whole visit has been top of the line and I’m so glad I chose to call Ted’s. Highly Recommend! Update: My fiancé and I had Nathan and Grant out for a plumbing maintenance, they performed a thorough and complete evaluation of my plumbing system. They allowed me to walk around with them and showed me everything they did and everything that needs to be done. They were both very nice and kind young men who cared for us deeply. I highly recommend having Ted’s out for any maintenance or service work needed.
Lemmie Lunsford
2 months ago
Kendall Rodriguez was my service technician today and he did a wonderful job of explaining what he found during his assessment. He was very friendly and easy to talk to. As always, Ted's has the nicest and best trained techs around!
Craig Willingham
2 months ago
My name is Shirley Willis. My home is located in Yanceyville North Carolina. I had the pleasure of meeting both TED and COREY. I was experiencing an electrical issue, and they made every effort to get it fixed. I was so impressed with their tireless effort and dedication. On a scale from one to ten ,I would give them an eleven . Yes, I would highly recommend them and use their skills again.
Cassandra Manley
2 months ago
Omar came out to house on 10/14/25 to perform Fall/Winter maintenance check on HVAC system. He was professional and courteous.
J L
2 months ago
I want to help your understanding Ted's HVAC Plumbing & Electrical is UP&UP! they take great care to be highly professional with pride as well. They fixed our AC unit as needed, to get us back in our comfort zone. As quickly as possible! all accolades to Ted & staff ! GZ
Albenis Rodriguez
2 months ago
Kail Ring and the other technician was so professional they described everything where I could understand. I refer them to anyone they were awesome.
Kathy Bumpass
2 months ago
Today I seen actual customer service in this busy world this is just another level I am very happy about your technicians and the way they diagnosed all the plumbing issues and make sure everything is fine. Just wonderful I am happy to work with you guys
ram c
2 months ago
Kendall has super phenomenal, awesome, outstanding, amazing customer service
Von Von
2 months ago
Jose was very helpful in explaining what was working well with our HVAC system along with the different issues we were having. He gave us options for what might best work for us and helped us to schedule the necessary work.
Christi D
2 months ago
Great service, fair price, local employees
Tony Wilkins
2 months ago
Omar was great, very polite very knowledgeable took us time to do a nice job kind of thing that you would expect from an employee of TEDS
Robert Poirier
2 months ago
Omar was great! Personable and professional.
Deborah Long
2 months ago
Kendall is a great and knowledgeable employee. Very thorough. Nice young man.
Stella Davis
2 months ago
Kendall completed electrical issues in our home .. he was exceptional .. I had a large chandelier that did not work for years.. he repaired in no time.. there were multiple electrician that attempted to repair but no success…he also repaired ours flood flight .. he was great!! Omar was here as well ..HVAC issues in regards to strong odor circulating through our vents.. Omar found the issue and corrected promptly.. now my hone smells great again .. Thanks to Omar and Kendall .. the annoying smell and our chandelier issues were resolved quickly and in a professional manner .. thanks guys .. you were both awesome!!
CLAUDIA CAMPBELL
2 months ago
Excellent experience with Ted’s. Had both exhaust fans replaced in our bathroom and they sent out an electrician named Kendall. He was prompt and very professional. There was some fabrication required and he mastered it perfectly. Highly recommend Ted’s and request Kendall for ANY electrical work. 5 Star Experience!
Tom Benza
2 months ago
All service men have been so polite and explain everything as they do it. Very professional and knowledgeable. Just feel over priced.
Alice Anderson
3 months ago
Daniel provided an excellent regular service maintenance He was friendly, respectful, and knowledgeable. I really appreciate all of Ted’s HVAC team members from office teams to field techs. Many thanks
Jay Watson
3 months ago
Kendall, with Ted’s HVAC, was very professional. Would highly recommend him to others.
Marie Hale
3 months ago
Omar Performed our HVAC preventative maintenance today! Ted’s delivers excellently once again! Well Done, Omar!
Dave Cline
3 months ago
Omar was very professional and very knowledgeable repairing my A/C unit. He was a pleasure to talk to and answered all of my questions. I would definitely give him a 10 out of a 10 rating.
Steven Stewart
3 months ago
Omar was awesome, reliable and quick as usual! And was kind to my dog…Bandit who also gives him 5 barks (stars).
DaveCharlotte Cline
3 months ago
Great service, professional and courteous employees every time.
Alisa Montgomery
3 months ago
My experience so far was great! LJ was very professional and walked me through the process of what is to come.
Garrett Pernell
3 months ago
Excellent service and very polite and nice people.
Rhonda Matteson
3 months ago
10/3/25 Kail was here today servicing our unit and as always he was very polite and informative..He always explains everything he does and asks if I have any questions..We always appreciate all they do for us.. 5/29/25..Kail returned today for our routine HVAC maintenance and like before he was very friendly and professional..He explained everything he did and even showed pictures he took..All of Ted's workers are always super nice, very well mannered and don't look like they just rolled out of bed..As always we appreciate the great service and are proud to be Ted club members.. 12/2024..Kail came out today for routine hvac maintenance; super friendly and professional! He noticed we had a plumbing issue under the house so they sent plumbers Grant and Josh out and they had us fixed up in no time..All three of these guys are very smart and so well mannered..I can never say enough good things about this company.. Update 7/17/24..Had both our plumbing and HVAC serviced today..Hunter and Sam were so friendly, professional, and know what they are doing..It is so refreshing to see young ambitious people with such good work ethics..Everyone that has ever worked with us from there, including Grant, has been so well mannered and polite..We will never use anyone else.. Original post: fantastic service..the techs were smart as whips i was so impressed..we got a great unit with wifi..we also got a reasonable price..this is a great company!
C Blalock
3 months ago
Chris Hayes was a pleasure to work with. He asked good questions and listen to my responses and offered me a solution. He thoroughly explained and I am very happy with my interaction with Ted’s HVAC.
Laura Sauve
3 months ago
Jose did a great job!! Very good service and very friendly! We’ll informed on issues and repair needs 👍👍👍
Mary Catherine Cole
3 months ago
Adrian is very nice and professional! He fixed our AC unit and I am very satisfied. Great customer service
Fatima Register
3 months ago
We had Omar out on 9/30 for our HVAC maintenance. The office kept us updated on his arrival and he let me know he was on his way, and was prompt, professional and friendly. He checked everything relating to our system, went over what he found with pictures, and gave us some info on how to improve our system, but without the heavy sales pitch you get from some companies. This visit didn’t cost us anything as we are part of a maintenance plan and it has saved us money and found issues in our other HVAC systems before they got bad. It’s definitely a good deal! We like Ted’s and have been customers for years now, and will always recommend them.
Kimberly Burch
3 months ago
Technician Kail Ring did a great job trouble shooting my AC problem. Very patient and informative. Answered my questions. Told me everything he did and was going to do. Came at the time that was best for me. Would recommend team Ted for all your Hvac needs. Thanks Kail!
Patricia cash
3 months ago
I had LJ coming for plumbing maintenance and he did a great job checking everything. He ended up identifying a leak in my water heater, which had to be replaced and promptly prepared a quote and offered to take care of the issue the same day. All with extreme professionalism and in a friendly way without pushing for anything. He ended up installing the new heater and did an excellent job keeping me updated about the progress and responding to my questions. On top of that he tested my water after I demonstrate interest in a filtration system for my house. He guided me through the process and explained that my water was within ideal levels for chlorine and some other parameters, reason why he thought a filtration system wasn't necessary, unless I really wanted one. Super pleased with the approach and customer focus. I will definitely recommend Ted's to everyone I know. Thanks LJ for your service and professionalism! Well done!
Fabio San Miguel Millan
3 months ago
Updated Review 10/01/2025 Still a 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Kendall came out today to quote the installation of an electric charger outdoors for our vehicle. Great attitude, respectful and very friendly. We had some other electrical issues we wanted checked. He was able to start the work today. Very pleased with his work ethic. Updated Review 5/15/24! Still a 5 ⭐️ We had LJ, Antonio and Bruce come to the house for maintenance. Customer service is great and they are very thorough. They had me walk with them as they went through the house to go over any questions or concerns we may have had. Customer service is top notch! We had a new TRANE HVAC system installed in our home and cleaning maintenance on our unit in the shed. Every employee that I have talked with has been very kind and knowledgeable. You can tell this is a good company to work for it shows in their employees! Thanks Chris and Brittany for great service and sending the right people here!
C C
3 months ago
Amazing service. Always trustworthy. Kendall is so kind and does clean work.
Brad Chandler
3 months ago
Kendall was very professional and provided us the information we needed to make a decision.
Mike Smith
3 months ago
Jose was very knowledgeable about the ac system and he quickly diagnosed the problem and quickly replaced the broken parts.
Charles Hill
3 months ago
Ive had Teds come out to do plumbing, electric and HVAC. Every time they come out they exceed expectations. Every technician that has come out has been very knowledgeable and friendly. Grant, LJ, Kendall and others have all been fantastic.
McManimal15
3 months ago
Kendall did a great job. He was efficient and explained everything throughout the process
Jeff Fink
3 months ago
Kendall did a great job. He was efficient and explained everything throughout the process
Jeff Fink
3 months ago
Always professional, timely, and solve all of our problems across the board of their services. Genuinely has come to help us at the drop of a hat. Huge thanks to this group and can't recommend them enough.
Ellie Walker
3 months ago
Kail did a great job. My issue was fairly simple, but not at all obvious as to what the problem was. He diagnosed the problem, consulted with his supervisor to come up with a solution, and made sure that I understood what the problem and solution were.
Bruce Dover
3 months ago
Workers are always cordial. Had a toilet replaced, toilet was 210, labor was 700. I think it was overpriced for labor.
Stella Davis
3 months ago
Awesome group. Never an issue. Very responsive and knowledgeable. Most trustworthy vendor we have had a pleasure working with.
Rolatti
3 months ago
Jose Corona was very professional and knowledgeable in explaining the issues with the unit and giving options. Arrived in a timely manner and was courteous.
Ralph Cue
3 months ago
LJ was amazing. Not only did he gave me a peace of mind but was very respectful. I am glad that the plumber that I was using was unavailable. When one door closes another one opens. Amen
angel woody
4 months ago
LJ did an excellent job. He also asked me to follow up with him if I have anymore questions.
Darnard Williams
4 months ago
Jose was very polite and professional from arrival to departure. He kept me informed on everything he was doing. He showed me pictures of what he did - before and after. Highly recommend Ted’s HVAC! Great job Jose!
Erika King
4 months ago
Technician Paul Foster arrived on time. Very friendly, kind,courteous and knowledgeable. He took the time to keep me informed of what was goin on. The visuals he provided made things easier for me to understand. A plus service. I signed up for Ted’s club that’s very affordable. Paul provided a brochure. I all for saving money while receiving Quality Service. I say Thank you, Thank you to Paul Foster for getting my heat working on a Sunday morning 28 degree weather. Also it didnt cost an arm & leg. Thanks again Paul Foster.
Madeline Williams
4 months ago
Kendall was great and provided excellent service. Solved our problem and did a thorough inspection.
Tim Malooly
4 months ago
Daniel was awesome. Helpful, honest, professional.
Emilio Hood
4 months ago
we just opened our daycare and AC quit. needless to say we had to close down. but teds had a repairman out the next day had us running.. i just love them!!!
shirley brown
4 months ago
Technician Paul Foster arrived on time. Very friendly, kind,courteous and knowledgeable. He took the time to keep me informed of what was goin on. The visuals he provided made things easier for me to understand. A plus service. I signed up for Ted’s club that’s very affordable. Paul provided a brochure. I all for saving money while receiving Quality Service. I say Thank you, Thank you to Paul Foster for getting my heat working on a Sunday morning 28 degree weather. Also it didnt cost an arm & leg. Thanks again Paul Foster.
Madeline Williams
4 months ago
Kendall did a great job. He was polite, courteous and knowledgeable. He explained things and answered all questions.
Sylvia Fuller
4 months ago
Ted’s HVAC responded quickly to my call, made the diagnosis of problem and completed the repair. Very pleased with this company and employee Sam Hall. Repair was for hot water heater.
Jean Waldo
4 months ago
I called after hours on a Friday upon arriving home and discovering my air conditioner was not working. Someone answered and took my information. He promptly called me back to tell me someone would be coming out tonight. Jose and Omar called and then arrived around 9:00. They were here until 10:00. Jose showed me pictures of what was wrong and of him flushing the line and what was in it. He did a great job of explaining things and educating me on ways to prevent it. We also discussed the service plans that can possibly prevent things like this. This is a great company. They have installed units for me and always done an awesome job. Thank you guys for your hard work.
Gail Crank
4 months ago
Omar and Jose did a fantastic job! They were attentive to my needs and concerns and responded in an efficient, professional, and thorough way! Everything was fixed and we were completely satisfied!!
Andy Winn
4 months ago
LJ came by to repair a broken propane line cut while having our septic system serviced. He was super friendly and knowledgeable, showed up on time, and completed the job quickly. I especially appreciated that he was proactive in checking for leaks not only on his completed work, but also at the shut-off valve on the tank which he did not need to do. Fortunately he did though because there was a small leak we never would have known about. Looking forward to working more with Ted's in the future! Highly recommend based on this experience.
Jesse Pegg
4 months ago
Seth and obed get great job
Robert Gordon
4 months ago
LJ is always so helpful and pleasant to deal with.
jenny burroughs
4 months ago
LJ was very efficient and took the time to evaluate my concerns.
Darnard Williams
4 months ago
Kail and Brayden came out and were very nice and respectful. They did a great job on checking the a/c system with looking around and also hooking up gauges to read pressures. They were very informative to my husband on what they were checking. They found my coils needed to be cleaned which I agreed to. They cleaned the coils. I only have one issue and that's the price to clean the coils because the process is remove a cover, spray the chemical on the coil, wait for foaming action and rinse with water & put the cover back on. I saved $75 dollars being on Ted's Plan, but I was charged over $300 for this process. I felt that procedure shouldn't be more that $125. Overall the two guys were great young men and I wouldn't mind working with them in the future.
Kim Inman
4 months ago
Kendall did a great job. He was polite, courteous and knowledgeable. He explained things and answered all questions.
Sylvia Fuller
4 months ago
We had the best experience with Ted's. They had someone at our house the next morning when our air conditioning went out. Kendall was professional, super friendly and a delight to work with. Such a great experience, we signed up for the maintenance plan.
Sallie Schissler
4 months ago
Thorough and professional service. acknowledgable and courteous
Tamatha Ward
4 months ago
Mr. Corona (Jose) was excellent!! He explained everything in detail. Professional. Any potential problems. Highly recommended
Peggy Ellis
4 months ago
Jose did a great job!! Very good service and very friendly! We’ll informed on issues and repair needs 👍👍👍
Mary Catherine Cole
4 months ago
Thank you to Ted's for being an amazing company!! We bought the membership on the last visit. The next day they contacted me to set up my maintenance for HVAC and electrical. My experience from the operator to the technicians has been amazing! They explain everything to me and make me feel like they care and not just trying to sell me a product. Today Kendall and Omar were fantastic, they walked me through everything and showed me everything. Thanks again to Ted's, also to Kendall, Omar, Grant and Daniel!!
Ray Hunt
4 months ago
Corey King came out this afternoon and was polite, kind and knowledgeable. He and the other service person quickly repaired my ductwork, cleaned up. Both were a delight. Such a great couple of guys! Thanks for such good service with a smile!
Chuck Link
4 months ago
Ted’s technicians are great! Love you guys! Very professional and respectful!
Natalie Tapley-Burnett
4 months ago
He was very nice, his work was clean. He didn't make me feel pressured to do more than I could afford. He provided many options and was very helpful. I would definitely use him again, he is my new plumber!! We had a new HVAC system put in. From start to finish, everyone was amazing. Very clean, professional and great work.
Helena Wilkerson
4 months ago
Jose the technician came out to one of the properties I manage to inspect our HVAC unit and recommend servicing. Jose is kind and professional. His communication is clear and thorough which is the experience I've had consistently with Ted's HVAC. Obed was the name of the other technician who also came out and was a pleasure to meet. both these guys know what they're doing and I can't recommend Ted's HVAC enough. they're my go-to folks who do a clean and efficient job and stick to their estimates.
Husein Noorani
4 months ago
A/C workung
Emile Bienemy
4 months ago
Did an awesome job, very professional, friendly, Godly, The best service I have seen in in a long time
Peggy Mcdaniel
4 months ago
I had Chris Hayes come out to my house to do an evaluation of my HVAC System. Chris was very thorough and explained everything to me in detail. The communication throughout this whole visit has been top of the line and I’m so glad I chose to call Ted’s. Highly Recommend!
Lemmie Lunsford
4 months ago
He was very thorough in his work. He showed me everything that I needed to be repaired
Ronald Pettiford
4 months ago
Great customer service and very professional! The technician wasn’t able to correct my issue directly but he took the time to call and schedule to get the appropriate technician to come out the next day.
christie newton
4 months ago
Ted’s HP & E has discovered a gem in their staff. Grant Meiggs is a special young mature person with high standards. He’s professional, courteous , and sincere. This is the employee that any company would want representing them. I look forward to using the services of Ted’s and especially working with Grant.
Houston Bigelow
4 months ago
Corey and cam came out to install my new unit. Corey kept me well informed of what was going on throughout the process with time frames and how things were going. The one issue they had with a board they let me know about and then came back the next day to replace and I am very pleased with their service. They went over how to program the thermostat and how to change the dust filter in the attic.
Clayton Tyndall
4 months ago
Chris & Ryan were extremely helpful with finding the best option for a full replacement system top to bottom. They were friendly, punctual and very knowledgeable turning a very bad situation into a stress-free, amazing one. Corey & Omar were out the next morning to begin the tear our and install of the old system and there are no words that would do justice to the friendly, knowledgeable and diligent way they approached the job. This was a truly awesome experience and will use them for any other issues that arise in the future, giving them a 10 out of 10 doesn't do it justice, thank you to the TED team, you all are hands d9wn THE BEST!!!
Brian Folsom
4 months ago
Jose came out and was very Professional. Fortunately, when he realized it didn’t care much for professional, he just became my friend. Exactly how it should be. He was very thorough and discovered a leak in my condenser which I wasn’t happy with, but hey, I had heard a sound from there and that corroborated what he said so there was no doubt. I’ll just say friendly and through, which is about the best compliment I can give to anyone.
David Shepherd
4 months ago
Got an estimate for a new system from Ted's. They were very honest and helpful. Many other hvac companies wouldn't even return my calls.
sobobo
4 months ago
He was very nice, his work was clean. He didn't make me feel pressured to do more than I could afford. He provided many options and was very helpful. I would definitely use him again, he is my new plumber!!
Helena Wilkerson
4 months ago
In a continuation of services from a lightning strike and aging components in our house, we had Chris Hayes and Ryan to our home to talk about replacing an out of code electrical panel and a 17 year old hvac unit. Chris had done some homework and knew basically what we needed before he even came to the house. He asked great questions about our needs and wants. He and Ryan took great care to tell us how important it was that we were happy and gave us several options. So far, the customer service received from Ted's has been exceptional. Both Chris and Ryan were professional and personable. We will be scheduling services to have these units replaced very soon and look forward to working with the rest of the team.
Elizabeth Wilson
4 months ago
Jose was great! Kept me informed as to what he was doing/suggesting and why. I appreciated how he used photos to show me what needed changing and why. Above and beyond.
Argie Burnette
4 months ago
During maintenance checks, Kail found rust build-up. He cleaned the part and found it was mostly rust. He gave me choices to consider about my system. Also referred me to Chris for further considerations. Thanks so much! I would recommend this business to anyone needing this service. Kail and Brayden were !!
Judy Gravitte
4 months ago
Had a toilet replaced earlier this year and had a issue last weekend. Parts were under warranty and while Grant was here, he checked my faucets and water heater. Always thorough and professional service!
Kim Mitchell
4 months ago
Kail came out and checked the thermostat, then the heatpump very thoroughly. Found the problem and fixed it. Then checked the inside vents. Was very professional and forthright. Did a good job!
Steven Daniels
4 months ago
Jose demonstrated excellent customer service. He came in and was able to diagnose the problem quickly and resolve it even quicker. Would recommend Ted’s HVAC to anyone in need of one of their services.
JaMauri Royster
4 months ago
Jose was very professional and knowledgeable.
Clara Vick
4 months ago
Kail was excellent very polite and informative ...Also I tried send a message about the nice Guys that did the install they were really nice and helpful did an excellent job please let them know thanks so much!!😄😄😄😄😄
Aundrea Riggs
4 months ago
Always on time. Very knowledgeable and courteous technicians. They keep our equipment running efficiently. Highly recommend them.
Ronald Perkins
4 months ago
I needed service for my elderly mother. They responded same day and were kind and patient explaining the issues to her. Thank you Jose and everyone at Ted’s HVAC.
AG McAdams
4 months ago
Very good service and very friendly! We’ll informed on issues and repair needs 👍👍👍
Mary Catherine Cole
4 months ago
From the estimate to our installation the company was great!! The team worked with us to get us in as quickly as possible. Daniel our installer was amazing!! He called with updates, kept me informed of all changes. The installation was very smooth, they cleaned up everything and were very efficient. I will be using Ted for all my plumbing and a/c needs going forward.
Ray Hunt
4 months ago
The Guys were awesome and very informative
Deanna Williams
4 months ago
we just opened our daycare and AC quit. needless to say we had to close down. but teds had a repairman out the next day had us running.. i just love them!!!
shirley brown
4 months ago
Both technicians were very professional and respectful. Thank you for a wonderful service!
Julie Rivers
4 months ago
I called Ted’s HVAC Service because of their excellent reviews. They are Google assured (?). My AC was not functioning. It was 79 deg in my house. After talking with Kail and Chris, Corey came to install the entire system. It took 2 days and he worked very hard and explained every step. He had both technical and practical knowledge. The days were very hot. The system works flawlessly. I happily have recommended Ted’s to neighbors and family. Thank you, Corey.
Sandra Tolliver
4 months ago
Very good service and very friendly!
Mary Catherine Cole
4 months ago
Kail was excellent very polite and informative ...Also I tried send a message about the nice Guys that did the install they were really nice and helpful did an excellent job please let them know thanks so much!!😄😄😄😄😄
Aundrea Riggs
5 months ago
We had a lightning strike that caused some damage to part of our panel box and A/C unit. Kendall came out even though it was getting late and stayed until he had everything working again. He was thorough and explained things as he worked to make sure we understood. He left us with some recommendations for things that will need attention in the near future and we did not feel pressured. We will be using their services again in the future.
Elizabeth Wilson
5 months ago

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