Durham HVAC, Plumbing, and Electrical Reviews

Discover Why Homeowners Trust Ted’s For Quality Service

At Ted’s HVAC, Plumbing, & Electrical, we treat every homeowner with care, respect, and a commitment to quality service. From your first call to the final walkthrough, our team delivers prompt, professional, and dependable solutions you can count on. We’re proud to be a trusted name in Durham and surrounding areas, with a growing list of satisfied customers. Check out the reviews below to see why so many families say choosing Ted’s feels like working with a true home service partner.
Everything went well. We were happy with the outcome.
Gail Wunsch
2 days ago
I want to give extra kudos to Kendall and Grant. They were very personable and courteous. They explained the entire process prior to assessing the various issues with my HVAC units. I never felt pressured or like they were trying to just “sale” me. Definitely one of my best experiences with HVAC techs.
Andrew Mack
3 days ago
Nathan is extremely professional & knowledgeable with plumbing. He checked everything that he was supposed to:in and under our home. Even tested our water. He came back with several plans on what should be upgraded and taken into serious consideration. We chose a plan and had the tank with bladder replaced. He had one in his truck. All plans were presented on an iPad and then emailed. There was no pressure sale to do anything. Plumbing is pricey, but in range of expectations. Nathan replaced the tank. The whole process beginning to end was 6 hours. It was a pleasure to work with him. The office is also very imformative and easy to work with. Thank you.
Dianna Spellman
3 days ago
Antonio was very professional and friendly and showed up on time and completed the maintenance task quickly. 5 star service experience. No surprises- very friendly and professional. Would definitely recommend Teds HVAC service
William Spellman
3 days ago
Kendall was very professional and knowledgeable.
Ron Stoute
4 days ago
New update: Omar came by today for a malfunctioning heat pump. Very friendly and explained every part of the plan and what he found along the way. The diagnosis was low refrigerant or whatever the proper term is for heat pumps. My question is why wasn't the level checked when the annual maintenance determined one the Schrader valve cores was bad? And is refrigerant really $600? Overall happy with the professionalism and work, but not keen on the price.
Greg Parrott
5 days ago
We recently had our biannual HVAC maintenance service completed by Kendall, who was both friendly and highly knowledgeable. He invited us to walk through the inspection with him, clearly explaining his findings and why they mattered. Given that our units are 10 years old, there were several issues to review. At the end of the visit, he took the time to thoroughly go over everything he found and offered thoughtful, well-reasoned recommendations without any pressure to choose one solution over another. When we mentioned that we were also exploring alternative options, he was supportive and emphasized that he was available to help in any way we needed. We appreciated his honesty and felt that his recommendations were grounded in safety, practicality, and a clear understanding of our priorities.
Cheryl Nardi
6 days ago
Was very nice and explained everything to me so I understood him. Got the work done in a timely fashion and was very professional.
Bubba Haywood
6 days ago
Kendall came out to troubleshoot our heating system. He was a great communicator and very thorough in troubleshooting the problem.
Michelle B
1 week ago
Great experience with Seth & Opie! Would recommend Ted’s to anyone. Friendly & just a good group of people!
Jamie Webster
1 week ago
Omar did a wonderful job checking out my AC units and giving me advice on maintenance! Many thanks!
Lori Slack
2 weeks ago
James very courteous, knowledgeable, and professional.
Terry Carden
2 weeks ago
David did a thorough and thoughtful explanation of options. He made recommendations based on our house and family needs.. He was very personable and professional.
Terri Phoenix
2 weeks ago
Outstanding service Nathan was very knowledgeable, very concerned about the plumbing issue I was experiencing, and fully explained the repair options. He was very professional. He was concerned about our wellbeing and offered to assist with any needs we might have until our water came back to full capacity. Ted's will be my go to for any future HVAC, Plumbing, or Electrical needs.
Teresa Wilkins
2 weeks ago
James came out and took care of the heat problem in a professional and friendly manner.. Thank you!
Sharon Slaughter
2 weeks ago
David was great.Kendall was very thorough.
Jerry Rimmer
2 weeks ago
Corey and Seth have completed installing gas logs with ultimate professional service. We appreciate the patience nice work and cleanliness of this couple. Thank you.
Ted Bradsher
2 weeks ago
Of course 😄 our rental property lost water Friday before the snow. We call Saturday and they absolutely could not come out Saturday, they stated they would be out in Monday. We received call after nine saying they would be at house around 12. They came as promised, were very professional and our rental has water. Whoops Whoop! Great Service Thank you so much!
Fredrick Tilley
2 weeks ago
Very courteous and very informative about the issue
Jody Blackwell
2 weeks ago
Daniel our plumber did excellent work and was friendly, respectful , professional, knowledgeable and courteous . He was efficient . He explained everything and answered our questions and concerns.. We highly recommend Daniel for any plumbing work.
Christine Alder
2 weeks ago
We recently purchased a system in July and have been very happy with the purchase and our service with TEDS. When the cold spell hit we struggled for two days trying to figure out why our new system was not keeping us warm so we called Ted’s. James made it to our door at 5:30PM, a very respectful young man, crawled under the house in the snow and fell on the ice but made sure our heater was working. He made a lasting impression on my husband and myself, I love his integrity and essence. He did show us a video he took while under the house as to why the pistons(?) weren't firing which he fixed. We felt so blessed to have James in our home.
Lin Howard-Bryson
2 weeks ago
They showed up on time, introduced themselves, kept us informed throughout the process, tested and retested the system to their satisfaction and taught us about the system. We could not ask for better service. Corey King and his team were professional, worked diligently and left us feeling very satisfied with the decision to go with Ted’s HVAC.
Danny Bryson
2 weeks ago
Grant was great! He was able to diagnose and fix my plumbing issue on the same visit.
Sean Meyer
2 weeks ago
Very professional and knowledgeable about the job at hand!
Antoinette Villines-Torain
2 weeks ago
Kendall was awesome. Friendly and helpful. Made the icy repair quick.He followed up the next day with a phone call to make sure everything was working properly. I moved here to Timberlake 3 years ago and have had Ted’s in Roxboro doing complete service on my house and am completely satisfied with all their work and technicians.
Brian Kingston
2 weeks ago
Kendell was amazing, very helpful and professional
Will Smart
2 weeks ago
Kendall was very thorough and meticulous when it came to inspecting my system and explaining the break down of everything that needed repair.
Will bogan
2 weeks ago
David Lee came out and gave us a quote for a full HVAC replacement. He was helpful and thorough, and gave us a great education about our system and options. He even helped us troubleshoot a water leak we found when we went down to the crawlspace together. I really appreciate the professionalism and promptness of Ted’s.
Elizabeth Szypulski
3 weeks ago
Amazing young man. Very clean and respectful
Brad Chandler
3 weeks ago
Kendall was best tech I’ve ever had
Ryan Malynn
3 weeks ago
Nathan was wonderful. I had no water and he came out even after normal working hours. Explained everything thoroughly. He was very knowledgeable.
Marie Hale
3 weeks ago
Kendall was awesome. Friendly and helpful. Made the icy repair quick.
Brian Kingston
3 weeks ago
Kendall was professional, efficient, and courteous. I enjoyed his ability to that about the issues so I could understand.
LACY KRONE
3 weeks ago
Updated Review 1/28/2026 Still a 5 star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Nathan is super kind and thorough we had a plumbing issue from a remodel that we did. He diagnosed it and we will potentially move forward with repairs. Updated Review 10/01/2025 Still a 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Kendall came out today to quote the installation of an electric charger outdoors for our vehicle. Great attitude, respectful and very friendly. We had some other electrical issues we wanted checked. He was able to start the work today. Very pleased with his work ethic. Updated Review 5/15/24! Still a 5 ⭐️ We had LJ, Antonio and Bruce come to the house for maintenance. Customer service is great and they are very thorough. They had me walk with them as they went through the house to go over any questions or concerns we may have had. Customer service is top notch! We had a new TRANE HVAC system installed in our home and cleaning maintenance on our unit in the shed. Every employee that I have talked with has been very kind and knowledgeable. You can tell this is a good company to work for it shows in their employees! Thanks Chris and Brittany for great service and sending the right people here!
C C
3 weeks ago
Kail Ring resolved what thankfully turned out to be a minor issue that was causing one of our heat pumps to not work during this extreme cold weather… He was professional kind, efficient, knowledgeable, And communicate communicated the problem and the solution extremely well! Ted’s delivers professionally and excellently once again! … Well Done, Kail!
Dave Cline
3 weeks ago
Grant is very nice and professional. He explains everything. He takes pictures of places you can't see to show you what he's fixing. He remembers the small things.
Sumeka Johnson
3 weeks ago
Kendall was great! Prompt service (actually early) on short notice, through documentation and fully explained everything to give me the right options. Appreciated his candor and professionalism!
ScottLaura Overton
3 weeks ago
Very professional. Explained everything very well. Was not pushy with services that needed to be done. Highly recommend.
Larry Harris
3 weeks ago
Waiting for a motor to come in so it can be installed in the air handler.. it is 21 degrees this morning and we are doing the best we can to stay warm . Hope it comes in today and it gets installed. Cold weather expected all weekend. Ivan was nice and was very knowledgeable..
ronnie shepard
3 weeks ago
Ted’s Plumbing and Electric gave me superb service. Kendall was awesome and very professional. He explained everything he was doing to me. He told me how each component works. He was very thorough. I will continue to use Ted’s for my HVAC needs.
Victor Moore
3 weeks ago
We had a massive water leak at 7:00 pm two nights ago, literally right after having our crawl space professionally encapsulated. We made one phone call to Ted’s and Nathan and Levi were there within an hour. Not only did they get there quickly, they also shared multiple options with me and were able to get my water back on in no time. I have them coming back in two weeks to install a water filtration system. Thank you Levi and Nathan for the 5 star experience.
Jenny Hayes
3 weeks ago
Ted’s Plumbing and Electric gave me superb service. Kendall was awesome and very professional. He explained everything he was doing to me. He told me how each component works. He was very thorough. I will continue to use Ted’s for my HVAC needs.
Victor Moore
3 weeks ago
Waiting for a motor to come in so it can be installed in the air handler.. it is 21 degrees this morning and we are doing the best we can to stay warm . Hope it comes in today and it gets installed. Cold weather expected all weekend. Ivan was nice and was very knowledgeable..
ronnie shepard
3 weeks ago
Kendall did a great job. He explained my heating issue in terms That I understood. He went the extra mile to make sure my needs were met. Ive had systems installed by Ted's HVAC. Never disappointed i would recommend Ted's for anyone needing HVAC work.
Shawn Jackson
4 weeks ago
Ted’s recently replaced my HVAC, duct work and upgraded my electrical. They always showed on time, communicated well, were professional and clean. Ted even came out himself and added an additional outdoor outlet for us, with no charge. So incredibly grateful to support this local business in Roxboro. Kendall came out to our home another time for some installs and was quick, communicative and professional.
Shawn Fontaine
4 weeks ago
Kendall did a fantastic job of examining and diagnosing our problem. He was very knowledgeable, dedicated to his work, and worked efficiently. Kendall also didn't mind our lively young dog, which was so appreciated!
Hope Oathout
4 weeks ago
David did great. He patiently provided me with all the info I needed.
David Skatrud
4 weeks ago
David did great. He patiently provided me with all the info I needed.
David Skatrud
4 weeks ago
David was great he explained everything that was easy to understand
Douglas Perry
4 weeks ago
David was great he explained everything that was easy to understand
Douglas Perry
4 weeks ago
Kendall was great! Thank you’
Brian
4 weeks ago
Kendall was great! Thank you’
Brian
4 weeks ago
Nathan, came out for our plumbing maintenance. Gave a great recap of our needs and supplied back up information on the cost. Very friendly and professional.
Kim McNeilly
4 weeks ago
Nathan, came out for our plumbing maintenance. Gave a great recap of our needs and supplied back up information on the cost. Very friendly and professional.
Kim McNeilly
4 weeks ago
This was a Ted’s Club plumbing visit (no charge) for our plan. Nathan was good as gold. Adjusted our Ted's installed shower, no extra charge. 5 ⭐⭐⭐⭐⭐ experience. Honest, thorough, forthright, personable. Estimate in hand for near future work. So satisfied.
Terry M
1 month ago
This was a Ted’s Club plumbing visit (no charge) for our plan. Nathan was good as gold. Adjusted our Ted's installed shower, no extra charge. 5 ⭐⭐⭐⭐⭐ experience. Honest, thorough, forthright, personable. Estimate in hand for near future work. So satisfied.
Terry M
1 month ago
We originally expected a 2 day install for both Air and Heating systems (2 each) but Ted’s sent out 2 crews to have it completed in one day. They were so pleasant to work with. Seth introduced the crew and explained the process thoroughly, making sure they answered questions throughout the day and keeping us posted of the progress. He was very patient with explaining things over again until we understood completely. The team worked very well together. We heard them communicating with each other, brainstorming at times, and complimenting each other. Very respectful. They didn’t finish until after 6pm on Friday and at no time did we feel they were rushing to leave. The full crew consisted of Seth, Chris, cam and Lesman. They all deserve a 5 star rating. We are very happy with the service we’ve experienced with all of Ted’s crews so far. We’ve only been a customer for a few months but it’s been a Very good first impression. Thank you
Elaine Graham
1 month ago
We originally expected a 2 day install for both Air and Heating systems (2 each) but Ted’s sent out 2 crews to have it completed in one day. They were so pleasant to work with. Seth introduced the crew and explained the process thoroughly, making sure they answered questions throughout the day and keeping us posted of the progress. He was very patient with explaining things over again until we understood completely. The team worked very well together. We heard them communicating with each other, brainstorming at times, and complimenting each other. Very respectful. They didn’t finish until after 6pm on Friday and at no time did we feel they were rushing to leave. The full crew consisted of Seth, Chris, cam and Lesman. They all deserve a 5 star rating. We are very happy with the service we’ve experienced with all of Ted’s crews so far. We’ve only been a customer for a few months but it’s been a Very good first impression. Thank you
Elaine Graham
1 month ago
Waiting for a motor to come in so it can be installed in the air handler.. it is 21 degrees this morning and we are doing the best we can to stay warm . Hope it comes in today and it gets installed. Cold weather expected all weekend. Ivan was nice and was very knowledgeable..
ronnie shepard
1 month ago
Plumbing maintenance. Thorough, gracious, able to explain findings in understandable terms. Worked well to address clients concerns
Mary Ann Turner
1 month ago
Plumbing maintenance. Thorough, gracious, able to explain findings in understandable terms. Worked well to address clients concerns
Mary Ann Turner
1 month ago
Daniel was very professional and explained everything he was doing. They went above and beyond to work me in and fix my daughters shower while she was in the hospital having a baby.
Sheila Long
1 month ago
Daniel was very professional and explained everything he was doing. They went above and beyond to work me in and fix my daughters shower while she was in the hospital having a baby.
Sheila Long
1 month ago
Friendly and professional
Kimberly Humphrey
1 month ago
Friendly and professional
Kimberly Humphrey
1 month ago
Omar was great!
Sean Meyer
1 month ago
Omar was great!
Sean Meyer
1 month ago
Just had my plumbing inspection and review with Nathan. He did very thorough job and found two issues with my hot water heater that needed to be brought up to code. Important when one lives in a 75 year old home. Ted’s service as usual was top notch. Great group of technicians and I recommend them highly!
Janet Lehr
1 month ago
Just had my plumbing inspection and review with Nathan. He did very thorough job and found two issues with my hot water heater that needed to be brought up to code. Important when one lives in a 75 year old home. Ted’s service as usual was top notch. Great group of technicians and I recommend them highly!
Janet Lehr
1 month ago
The service I received today is my initial plumbing inspection. My inspector Daniel was courteous, and professional. He did a very thorough inspection. He was eager to answer all questions and gave good advice. I haven’t seen customer service like this for many years! I highly recommend Ted’s HVAC Service.
Roy McMillan
1 month ago
The service I received today is my initial plumbing inspection. My inspector Daniel was courteous, and professional. He did a very thorough inspection. He was eager to answer all questions and gave good advice. I haven’t seen customer service like this for many years! I highly recommend Ted’s HVAC Service.
Roy McMillan
1 month ago
DAVID was wonderful. Was very easy to talk to and kept things simple so that I could understand it. He was also willing to work with me on my timeline. He also helped explain the financing very well which made me more comfortable. He’s a great guy!
christopher ragland
1 month ago
DAVID was wonderful. Was very easy to talk to and kept things simple so that I could understand it. He was also willing to work with me on my timeline. He also helped explain the financing very well which made me more comfortable. He’s a great guy!
christopher ragland
1 month ago
Paul Foster came and checked our hvac unit and everything checked fine. We had purchased new filters which he installed for us as well! Excellent service and very friendly technician!! We have had nothing but excellent customer service with every thing we’ve done with Ted’s! Good Job guys!!!!
Barry Garrett
1 month ago
Paul Foster came and checked our hvac unit and everything checked fine. We had purchased new filters which he installed for us as well! Excellent service and very friendly technician!! We have had nothing but excellent customer service with every thing we’ve done with Ted’s! Good Job guys!!!!
Barry Garrett
1 month ago
James was polite, attentive, easy to talk with, & explained everything really well. I felt confident that he was satisfied that my unit is functioning as it should. He suggested it has a good cleaning done in the spring, which I will follow up on. The price will be very reasonable. I'm grateful for his time, knowledge & friendly service! Carrie Miller
Carrie Miller
1 month ago
James was polite, attentive, easy to talk with, & explained everything really well. I felt confident that he was satisfied that my unit is functioning as it should. He suggested it has a good cleaning done in the spring, which I will follow up on. The price will be very reasonable. I'm grateful for his time, knowledge & friendly service! Carrie Miller
Carrie Miller
1 month ago
he did a great job and was very professional
Luna
1 month ago
he did a great job and was very professional
Luna
1 month ago
Daniel resolved our plumbing problem with confidence, integrity, & efficiency. Job well done. Thank you.
James Brown
1 month ago
Daniel resolved our plumbing problem with confidence, integrity, & efficiency. Job well done. Thank you.
James Brown
1 month ago
New update: Nathan came by today for annual plumbing maintenance. Very friendly and explained every part of the plan and what we found along the way. As with James, when Nathan called for the 30-minute warning, he asked if I needed any snacks or drinks. That's a nice unique way for Ted's HVAC to work with their customers.
Greg Parrott
1 month ago
New update: Nathan came by today for annual plumbing maintenance. Very friendly and explained every part of the plan and what we found along the way. As with James, when Nathan called for the 30-minute warning, he asked if I needed any snacks or drinks. That's a nice unique way for Ted's HVAC to work with their customers.
Greg Parrott
1 month ago
Nathan is extremely professional & knowledgeable with plumbing. He checked everything that he was supposed to:in and under our home. Even tested our water. He came back with several plans on what should be upgraded and taken into serious consideration. We chose a plan and had the tank with bladder replaced. He had one in his truck. All plans were presented on an iPad and then emailed. There was no pressure sale to do anything. Plumbing is pricey, but in range of expectations. Nathan replaced the tank. The whole process beginning to end was 6 hours. It was a pleasure to work with him. The office is also very imformative and easy to work with. Thank you.
Dianna Spellman
1 month ago
Nathan is extremely professional & knowledgeable with plumbing. He checked everything that he was supposed to:in and under our home. Even tested our water. He came back with several plans on what should be upgraded and taken into serious consideration. We chose a plan and had the tank with bladder replaced. He had one in his truck. All plans were presented on an iPad and then emailed. There was no pressure sale to do anything. Plumbing is pricey, but in range of expectations. Nathan replaced the tank. The whole process beginning to end was 6 hours. It was a pleasure to work with him. The office is also very imformative and easy to work with. Thank you.
Dianna Spellman
1 month ago
Absolutely wonderful staff! Very professional! Highly recommend Grant and Levi, they were very friendly and made sure everything was done to my satisfaction. Will be requesting them in the future for all my plumbing needs!
Sandra Rogers
1 month ago
Absolutely wonderful staff! Very professional! Highly recommend Grant and Levi, they were very friendly and made sure everything was done to my satisfaction. Will be requesting them in the future for all my plumbing needs!
Sandra Rogers
1 month ago
Chris and Cameron were both great. They worked hard to get the install done efficiently and with as little disruption to my day as possible. That was greatly appreciated!
Sandy Brady
1 month ago
Chris and Cameron were both great. They worked hard to get the install done efficiently and with as little disruption to my day as possible. That was greatly appreciated!
Sandy Brady
1 month ago
This is my final review for Ted's and I still rate it a five star company. My new hearing system was installed by Seth and Cam. It is working perfectly. They were two young men who proved to be incredibly professional, hardworking, and dedicated to doing an exceptional job. They knew the Diakin system very well and were able to explain things to me in detail. They worked for 12 straight hours without complaint. The next day Seth returned to make some final adjustments and do some fine tuning. I hope their employer knows what hard workers they are. So Ted's HVAC was a completely new company for me and ended up providing routine maintenance, recommending a new system, and installing it all within several days. I plan to continue with this company for a long time and believe that I can trust them to do their best for their customers. They have excellent employees.
Bruce Pokorney
1 month ago
This is my final review for Ted's and I still rate it a five star company. My new hearing system was installed by Seth and Cam. It is working perfectly. They were two young men who proved to be incredibly professional, hardworking, and dedicated to doing an exceptional job. They knew the Diakin system very well and were able to explain things to me in detail. They worked for 12 straight hours without complaint. The next day Seth returned to make some final adjustments and do some fine tuning. I hope their employer knows what hard workers they are. So Ted's HVAC was a completely new company for me and ended up providing routine maintenance, recommending a new system, and installing it all within several days. I plan to continue with this company for a long time and believe that I can trust them to do their best for their customers. They have excellent employees.
Bruce Pokorney
1 month ago
Once again Nathan was great installed our new 40 gallon tanked hot water heater and overcame obstacles that he could not have anticipated, his work was very good, but his attitude, kindness, and willingness to explain and answer questions was even better. Jed Weiss
Jed Weiss
1 month ago
Once again Nathan was great installed our new 40 gallon tanked hot water heater and overcame obstacles that he could not have anticipated, his work was very good, but his attitude, kindness, and willingness to explain and answer questions was even better. Jed Weiss
Jed Weiss
1 month ago
Omar was very thorough and personable! He gave us options of more thorough cleaning options. Thank you for your work!
Donna Huff
1 month ago
Omar was very thorough and personable! He gave us options of more thorough cleaning options. Thank you for your work!
Donna Huff
1 month ago
Kendall is professional and very thorough.
Dirk Glen
1 month ago
Kendall is professional and very thorough.
Dirk Glen
1 month ago
Kendall was very professional and provided outstanding service. He invited me to watch and learn about what he was checking and repairing for both the heater and AC unit.
Ben Hoxie
1 month ago
Kendall was very professional and provided outstanding service. He invited me to watch and learn about what he was checking and repairing for both the heater and AC unit.
Ben Hoxie
1 month ago
Always on time. Very knowledgeable and courteous technicians. They keep our equipment running efficiently. Highly recommend them.
Ronald Perkins
1 month ago
Always on time. Very knowledgeable and courteous technicians. They keep our equipment running efficiently. Highly recommend them.
Ronald Perkins
1 month ago
The service i receive is always professional excellence. I would recommend Ted's to anyone.
Caroline Dinkins
1 month ago
The service i receive is always professional excellence. I would recommend Ted's to anyone.
Caroline Dinkins
1 month ago
Ivan was very pleasant to speak with and he did an excellent job of explaining the issue. I am more than happy with the service.
Sandy Brady
1 month ago
The representative from Ted’s was polite and seemed knowledgeable. He was doing an inspection of our plumbing system which included flushing the hot water heater.
Diane Villwock
1 month ago
The representative from Ted’s was polite and seemed knowledgeable. He was doing an inspection of our plumbing system which included flushing the hot water heater.
Diane Villwock
1 month ago
Prompt professional service from Kendall today. Kendall explained our options and left us with the information we need to more forward. Thank you.
Francis Bourdon
2 months ago
Prompt professional service from Kendall today. Kendall explained our options and left us with the information we need to more forward. Thank you.
Francis Bourdon
2 months ago
The service was great. Although our mini split had several things that needed to be replaced Mr. Gonzalez and Ken were very professional to find out what was going on with it and solve the problem efficiently.
Porchia Ball
2 months ago
The service was great. Although our mini split had several things that needed to be replaced Mr. Gonzalez and Ken were very professional to find out what was going on with it and solve the problem efficiently.
Porchia Ball
2 months ago
I Received Top Notch service from Nathan B. This young man is very professional, polite, and knowledgeable. He has a very bright future in the plumbing industry. He meticulously walked around my house and checked all faucets, under the sink pipes, toilets, washer machine connection, and flushed my tankless gas water heater. He also fixed the water pressure valve in one of my sinks. All after driving 1.5hr to get to my location. I am extremely satisfied with his service and attention to detail. Looking forward to having my future service needs met by him and the rest of the Ted’s Team.
L J
2 months ago
I Received Top Notch service from Nathan B. This young man is very professional, polite, and knowledgeable. He has a very bright future in the plumbing industry. He meticulously walked around my house and checked all faucets, under the sink pipes, toilets, washer machine connection, and flushed my tankless gas water heater. He also fixed the water pressure valve in one of my sinks. All after driving 1.5hr to get to my location. I am extremely satisfied with his service and attention to detail. Looking forward to having my future service needs met by him and the rest of the Ted’s Team.
L J
2 months ago
Great communication before the appointment, through the visit and then afterwards. The transparency while onsite was something I’ve never seen before from an HVAC company. Chris and Cameron could not have taken better care of us.
Bobby Autry
2 months ago
Great communication before the appointment, through the visit and then afterwards. The transparency while onsite was something I’ve never seen before from an HVAC company. Chris and Cameron could not have taken better care of us.
Bobby Autry
2 months ago
James was very thorough and polite. He even let me follow him around in doing the maintenance checks for our HVAC systems.
Greg Parrott
2 months ago
Kendall was excellent and detailed with explaining my furnace situation and providing me with an honest assessment. I also appreciate Wes coming and sharing his knowledge and insights on the options I'm facing to resolve my heating issues. Thanks for great customer service!
Sauda Zahra
2 months ago
Kendall was excellent and detailed with explaining my furnace situation and providing me with an honest assessment. I also appreciate Wes coming and sharing his knowledge and insights on the options I'm facing to resolve my heating issues. Thanks for great customer service!
Sauda Zahra
2 months ago
Tom was very thorough and took his time in reviewing and explaining our options for an HVAC replacement system. No pressure, just pleasant conversation as we identified the right system for us. We’re new to Ted’s for service and so far we’ve had nothing but positive experiences. Thank you.
Elaine Graham
2 months ago
Nathan came out to complete my plumbing maintenance, and the experience was excellent from start to finish. He was kind, polite, and extremely informative, taking the time to explain everything clearly. He even went the extra mile by offering to bring me lunch or coffee on his way over, such a thoughtful touch! I truly appreciate the outstanding customer service Nathan provided, and I’m excited to be a part of Ted’s Club. I was initially a bit concerned about the transition from Carolina Air to this company, but those concerns were quickly put to rest. The level of customer service I’ve received has been absolutely top-notch. Highly recommend!
Jakara Heyward
2 months ago
Nathan came out to complete my plumbing maintenance, and the experience was excellent from start to finish. He was kind, polite, and extremely informative, taking the time to explain everything clearly. He even went the extra mile by offering to bring me lunch or coffee on his way over, such a thoughtful touch! I truly appreciate the outstanding customer service Nathan provided, and I’m excited to be a part of Ted’s Club. I was initially a bit concerned about the transition from Carolina Air to this company, but those concerns were quickly put to rest. The level of customer service I’ve received has been absolutely top-notch. Highly recommend!
Jakara Heyward
2 months ago
Nathan was very good
Jed Weiss
2 months ago
My Tech Kendall was great because I am a safety professional he is very concerned for my health and safety thank you for a job well done
Fred Snider
2 months ago
My Tech Kendall was great because I am a safety professional he is very concerned for my health and safety thank you for a job well done
Fred Snider
2 months ago
Consultation on mini split unit cleaning and maintenance
machetemanf13 _ (machetemanf13)
2 months ago
Consultation on mini split unit cleaning and maintenance
machetemanf13 _ (machetemanf13)
2 months ago
Effective, Professional, Clear and Reasonably priced,
Temar Martinelli
2 months ago
Effective, Professional, Clear and Reasonably priced,
Temar Martinelli
2 months ago
Kail did a great job quickly detecting what was with our system. He came up with a plan to get it back running again. Kail kept me up to date on the progress the he and Omar were making. I definitely recommend Ted 's! There service is of exceptional quality and the men are always courteous and respectful. James did an awesome job inspecting our heater. He is also very pleasant, personable and explained things to us in layman's terms. Very much enjoyed his visit.
Jill
2 months ago
Kail did a great job quickly detecting what was with our system. He came up with a plan to get it back running again. Kail kept me up to date on the progress the he and Omar were making. I definitely recommend Ted 's! There service is of exceptional quality and the men are always courteous and respectful. James did an awesome job inspecting our heater. He is also very pleasant, personable and explained things to us in layman's terms. Very much enjoyed his visit.
Jill
2 months ago
Ted’s HVAC responded quickly to my call, made the diagnosis of problem and completed the repair. Very pleased with this company and employee Sam Hall. Repair was for hot water heater.
Jean Waldo
2 months ago
Ted’s HVAC responded quickly to my call, made the diagnosis of problem and completed the repair. Very pleased with this company and employee Sam Hall. Repair was for hot water heater.
Jean Waldo
2 months ago
Great ac me mechanics. Good work
roger watkins
2 months ago
Great ac me mechanics. Good work
roger watkins
2 months ago
Great communication before the appointment, through the visit and then afterwards. The transparency while onsite was something I’ve never seen before from an HVAC company.
Bobby Autry
2 months ago
Grant was courteous and expedient. He has a great working knowledge about plumbing that enabled him to quote different choices about each problem area. So I could choose what I needed today and I can plan what is important to repair, but not urgent. He really took his time to evaluate problems in 3 bathrooms and on three levels. He actually completed 3 tasks, and made recommendations for another 3, we can consider next time. Maybe after Christmas next year. I would recommend him to anyone with drainage problems or flushing issues or leaks. He responded quickly- came out the very next day! His charges for today was very reasonable. Thank you Grant! Great job!
robin keene
2 months ago
Grant was courteous and expedient. He has a great working knowledge about plumbing that enabled him to quote different choices about each problem area. So I could choose what I needed today and I can plan what is important to repair, but not urgent. He really took his time to evaluate problems in 3 bathrooms and on three levels. He actually completed 3 tasks, and made recommendations for another 3, we can consider next time. Maybe after Christmas next year. I would recommend him to anyone with drainage problems or flushing issues or leaks. He responded quickly- came out the very next day! His charges for today was very reasonable. Thank you Grant! Great job!
robin keene
2 months ago
I had a wonderful experience with my technician Kendall and Ted’s HVAC company. This is my first experience with them and I have been very impressed with the responsiveness of their service team. Kendall spent time both showing me the system and explaining what he found. I will definitely be continuing my relationship with this company.
Janet Lehr
2 months ago
Kendall was very knowledgeable and did a great job in evaluating our system and offering options where needed.
Arlene Braco
2 months ago
Kendall was very knowledgeable and did a great job in evaluating our system and offering options where needed.
Arlene Braco
2 months ago
I had a wonderful experience with my technician Kendall and Ted’s HVAC company. This is my first experience with them and I have been very impressed with the responsiveness of their service team. Kendall spent time both showing me the system and explaining what he found. I will definitely be continuing my relationship with this company.
Janet Lehr
2 months ago
Antonio was very polite and professional. He let me know all of the options for repair available to me and detailed explanations. Great job!
Bill McGinley
2 months ago
Antonio was very polite and professional. He let me know all of the options for repair available to me and detailed explanations. Great job!
Bill McGinley
2 months ago
Great ac me mechanics. Good work
roger watkins
2 months ago
Grant and Levi were great. They explained my plumbing issues well and were very patient with me. I appreciate their hard work and understanding.
Maria Delacruz
2 months ago
Grant and Levi were great. They explained my plumbing issues well and were very patient with me. I appreciate their hard work and understanding.
Maria Delacruz
2 months ago
Everyone at Ted’s that I dealt with was very professional and courteous. I’m so happy that I decided to go with Ted’s. Joel, Brittany, Chris, Corey and Brant were very professional. I will definitely be referring Ted’s to family and friends.
Jodi Orlando
2 months ago
Everyone at Ted’s that I dealt with was very professional and courteous. I’m so happy that I decided to go with Ted’s. Joel, Brittany, Chris, Corey and Brant were very professional. I will definitely be referring Ted’s to family and friends.
Jodi Orlando
2 months ago
I brought a New HAVC in May and have had a couple of problems, like today found out the system was not taken out of test for defrost system. Thankfully Kendell was very transparent and l walk me through all that he did. I am very pleased with him and the crew that comes out when I have a problem.
JoAnn Spell
2 months ago
I brought a New HAVC in May and have had a couple of problems, like today found out the system was not taken out of test for defrost system. Thankfully Kendell was very transparent and l walk me through all that he did. I am very pleased with him and the crew that comes out when I have a problem.
JoAnn Spell
2 months ago
Kendall was very courteous and helpful in explaining the issues to us. He was very knowledgeable about the issues we were facing, and we feel confident about our decision.
Sherry Pyrant
2 months ago
Kendall was very courteous and helpful in explaining the issues to us. He was very knowledgeable about the issues we were facing, and we feel confident about our decision.
Sherry Pyrant
2 months ago
Omar is on point!
Benjamin Kifer
2 months ago
Omar is on point!
Benjamin Kifer
2 months ago
Effective, Professional, Clear
Temar Martinelli
2 months ago
Very knowledgeable I learned alot of things about my HVAC System from Kendall 10/10 would recommend this company and will be doing business with them in the future.
Tremarques
2 months ago
Very knowledgeable I learned alot of things about my HVAC System from Kendall 10/10 would recommend this company and will be doing business with them in the future.
Tremarques
2 months ago
I couldn’t be happier with Ted’s HVAC maintenance provided by their technician Kendall Rodriguez. He arrived right on time, inspected the entire system thoroughly, and explained what he was doing throughout the process. Kendall was friendly, professional, and extremely knowledgeable. My system now runs noticeably quieter and more efficiently. It’s clear he cares about doing the job right. I highly recommend Ted’s HVAC for anyone needing HVAC service or maintenance! Make sure you ask for their technician, Kendall Rodriguez.
Earl
2 months ago
I couldn’t be happier with Ted’s HVAC maintenance provided by their technician Kendall Rodriguez. He arrived right on time, inspected the entire system thoroughly, and explained what he was doing throughout the process. Kendall was friendly, professional, and extremely knowledgeable. My system now runs noticeably quieter and more efficiently. It’s clear he cares about doing the job right. I highly recommend Ted’s HVAC for anyone needing HVAC service or maintenance! Make sure you ask for their technician, Kendall Rodriguez.
Earl
2 months ago
Kendall was prompt and thorough, providing great service with a positive attitude. Thumbs up!
Pamela Rhodes
2 months ago
Kendall was prompt and thorough, providing great service with a positive attitude. Thumbs up!
Pamela Rhodes
2 months ago
Grant and Nathan installed a complete new water piping system, replacing thinning copper piping with plastic. The work involved installing countless unions, elbows and T's. I was expecting a couple of minor leaks to show up but none have. They also replaced several unions in my main sewer line. The work was done well, the testing thorough and the clean up was excellent. I'm pleased with the service I received.
Tim
2 months ago
Grant and Nathan installed a complete new water piping system, replacing thinning copper piping with plastic. The work involved installing countless unions, elbows and T's. I was expecting a couple of minor leaks to show up but none have. They also replaced several unions in my main sewer line. The work was done well, the testing thorough and the clean up was excellent. I'm pleased with the service I received.
Tim
2 months ago
Recently had Ted’s do an install on a new hvac unit and complete duct work replacement of my home. Chris went above and beyond to make sure everything was right. I am very pleased and have peace of mind knowing Ted’s did the install. Top quality people and company!
Alan Revels
2 months ago
Recently had Ted’s do an install on a new hvac unit and complete duct work replacement of my home. Chris went above and beyond to make sure everything was right. I am very pleased and have peace of mind knowing Ted’s did the install. Top quality people and company!
Alan Revels
2 months ago
Very friendly and thorough. Explains everything done with pictures and why.
Dianne Bennett
2 months ago
Very friendly and thorough. Explains everything done with pictures and why.
Dianne Bennett
2 months ago
Kendall the electrician did excellent work and was friendly, respectful , professional, knowledgeable and courteous . He was efficient as he fixed the electrical problems that needed to be repaired . He explained everything and answered our questions and concerns.. We highly recommend Kendall for any electrical work.
Christine Alder
2 months ago
Kendall the electrician did excellent work and was friendly, respectful , professional, knowledgeable and courteous . He was efficient as he fixed the electrical problems that needed to be repaired . He explained everything and answered our questions and concerns.. We highly recommend Kendall for any electrical work.
Christine Alder
2 months ago
Very informative, talked me thru all the options. Very friendly.
Megan Mustian
2 months ago
Very informative, talked me thru all the options. Very friendly.
Megan Mustian
2 months ago
Very friendly and thorough. Explains everything done with pictures and why.
Dianne Bennett
2 months ago
Thanks so much Bruce for a job well done! They are very professional and was able to correct the issue! A great company that stands behind their work!
Kim Mickle
2 months ago
Thanks so much Bruce for a job well done! They are very professional and was able to correct the issue! A great company that stands behind their work!
Kim Mickle
2 months ago
Kendall was very professional and was happy to show me what was being done. He laid out the process and completed the work in a timely manner. Very happy with Ted’s.
Paul Ingui
2 months ago
Kendall was very professional and was happy to show me what was being done. He laid out the process and completed the work in a timely manner. Very happy with Ted’s.
Paul Ingui
2 months ago
Had annual heat maintenance performed today. Agent was prompt and polite and explained everything he was looking at thoroughly and answered all of my questions. I believe his name was Kendall.
Denise Woodworth
2 months ago
Had annual heat maintenance performed today. Agent was prompt and polite and explained everything he was looking at thoroughly and answered all of my questions. I believe his name was Kendall.
Denise Woodworth
2 months ago
LJ showed up on time, was very polite. He fixed a leak under sink and also diagnosed some other plumbing issues that needed to be addressed. He provided quotes for several options to remedy the issues. Overall tremendous service!
Russell Fryczynski
2 months ago
LJ showed up on time, was very polite. He fixed a leak under sink and also diagnosed some other plumbing issues that needed to be addressed. He provided quotes for several options to remedy the issues. Overall tremendous service!
Russell Fryczynski
2 months ago
Very efficient. He explained everything. A really nice guy.
Jeff Bundy
2 months ago
Very efficient. He explained everything. A really nice guy.
Jeff Bundy
2 months ago
Kail and Daniel cleaned the dryer vent hose from first floor to exit through the basement and repaired where needed. Kail is always polite, trustworthy and does an excellent job!!
Sharon Slaughter
2 months ago
Kail and Daniel cleaned the dryer vent hose from first floor to exit through the basement and repaired where needed. Kail is always polite, trustworthy and does an excellent job!!
Sharon Slaughter
2 months ago
Kail and Daniel cleaned the dryer vent hose from first floor to exit through the basement and repaired where needed. Kail is always polite, trustworthy and does an excellent job!!
Sharon Slaughter
2 months ago
Omar was very thorough. He explained multiple aspects of my HVAC system and even had photos and videos to share with me. Overall, I feel very confident that my system will continue to work as intended and, I am very happy with Ted’s HVAC service thus far!
Kashif Norville
2 months ago
Omar was very thorough. He explained multiple aspects of my HVAC system and even had photos and videos to share with me. Overall, I feel very confident that my system will continue to work as intended and, I am very happy with Ted’s HVAC service thus far!
Kashif Norville
2 months ago
Omar was very thorough. He explained multiple aspects of my HVAC system and even had photos and videos to share with me. Overall, I feel very confident that my system will continue to work as intended and, I am very happy with Ted’s HVAC service thus far!
Kashif Norville
2 months ago
Our landlord has hired Ted's to both diagnose an issue with our HVAC and to install a new unit. Each time they are here they have been professional, friendly, thorough, and respectful of our house. Shout-out to Kendall, Corey, and Ted himself for excellent service!
Cheyenne Lewis
2 months ago
Our landlord has hired Ted's to both diagnose an issue with our HVAC and to install a new unit. Each time they are here they have been professional, friendly, thorough, and respectful of our house. Shout-out to Kendall, Corey, and Ted himself for excellent service!
Cheyenne Lewis
2 months ago
Our landlord has hired Ted's to both diagnose an issue with our HVAC and to install a new unit. Each time they are here they have been professional, friendly, thorough, and respectful of our house. Shout-out to Kendall, Corey, and Ted himself for excellent service!
Cheyenne Lewis
2 months ago
I'M a new customer timothy. I am very satisfied of there service .Kendall Rodriguez was very professional and punctual and friendly.it would be a great idea .to get this company to work on your unit ..he is great heating & air guy. the other heating and air company halls .is great to..he will try to explain what he is doing to the heating and air conditioning unit ..to help you understand what he is doing. i called two other heating and air conditioning guys & plumbing..no reply back..thank you Ted's Hvac , .they are a 10 all the way .they dont look down on you if you are on disability or the way you dress or if you can't hear to good.
Timothy Clayton
2 months ago
I'M a new customer timothy. I am very satisfied of there service .Kendall Rodriguez was very professional and punctual and friendly.it would be a great idea .to get this company to work on your unit ..he is great heating & air guy. the other heating and air company halls .is great to..he will try to explain what he is doing to the heating and air conditioning unit ..to help you understand what he is doing. i called two other heating and air conditioning guys & plumbing..no reply back..thank you Ted's Hvac , .they are a 10 all the way .they dont look down on you if you are on disability or the way you dress or if you can't hear to good.
Timothy Clayton
2 months ago
I'M a new customer timothy. I am very satisfied of there service .Kendall Rodriguez was very professional and punctual and friendly.it would be a great idea .to get this company to work on your unit ..he is great heating & air guy. the other heating and air company halls .is great to..he will try to explain what he is doing to the heating and air conditioning unit ..to help you understand what he is doing. i called two other heating and air conditioning guys & plumbing..no reply back..thank you Ted's Hvac , .they are a 10 all the way .they dont look down on you if you are on disability or the way you dress or if you can't hear to good.
Timothy Clayton
2 months ago
I had a leak in my crawl space and Grant came and took care of it after hours. The price seemed reasonable and he was very professional.
Stacy Hester
2 months ago
I had a leak in my crawl space and Grant came and took care of it after hours. The price seemed reasonable and he was very professional.
Stacy Hester
2 months ago
This was our first time using Ted's and I can say I am highly impressed with the level of knowledge and professionalism displayed by them all! This was just for routine maintenance on our HVAC systems and a whole house plumbing inspection. Wesley and James handled the HVAC portion while Daniel took care of the plumbing portion! Can not say enough good things about them all! Thanks guys!
Kirk Booker
2 months ago
This was our first time using Ted's and I can say I am highly impressed with the level of knowledge and professionalism displayed by them all! This was just for routine maintenance on our HVAC systems and a whole house plumbing inspection. Wesley and James handled the HVAC portion while Daniel took care of the plumbing portion! Can not say enough good things about them all! Thanks guys!
Kirk Booker
2 months ago
I'M a new customer. I am very satisfied of there service .Kendall Rodriguez was very professional and punctual and friendly.it would be a great idea .to get this company to work on your unit ..he is great heating & air guy. the other heating and air company halls .is great to..he will try to explain what he is doing to the heating and air conditioning unit ..to help you understand what he is doing. i called two other heating and air conditioning guys & plumbing..no reply back..thank you Ted's Hvac , .they are a 10 all the way .they dont look down on you if you are on disability or the way you dress or if you can't hear to good.
Timothy Clayton
2 months ago
My experience with The HVAC was awesome. They too me through every step, answer all the questions and assured me that I was making the right decision. They also worked around my schedule . Ted's HVAC cleaned the debre and showed me everything I needed to know. They were so couristy and polite.
Linda Jones
2 months ago
My experience with The HVAC was awesome. They too me through every step, answer all the questions and assured me that I was making the right decision. They also worked around my schedule . Ted's HVAC cleaned the debre and showed me everything I needed to know. They were so couristy and polite.
Linda Jones
2 months ago

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