Serving Durham and Surrounding Areas
Durham HVAC, Plumbing, and Electrical Reviews
Discover Why Homeowners Trust Ted’s For Quality Service
At Ted’s HVAC, Plumbing, & Electrical, we treat every homeowner with care, respect, and a commitment to quality service. From your first call to the final walkthrough, our team delivers prompt, professional, and dependable solutions you can count on. We’re proud to be a trusted name in Durham and surrounding areas, with a growing list of satisfied customers. Check out the reviews below to see why so many families say choosing Ted’s feels like working with a true home service partner.Corey King came out this afternoon and was polite, kind and knowledgeable. He and the other service person quickly repaired my ductwork, cleaned up. Both were a delight. Such a great couple of guys! Thanks for such good service with a smile!
Chuck Link
2 days ago
Ted’s technicians are great! Love you guys! Very professional and respectful!
Natalie Tapley-Burnett
2 days ago
He was very nice, his work was clean. He didn't make me feel pressured to do more than I could afford. He provided many options and was very helpful. I would definitely use him again, he is my new plumber!! We had a new HVAC system put in. From start to finish, everyone was amazing. Very clean, professional and great work.
Helena Wilkerson
2 days ago
Jose the technician came out to one of the properties I manage to inspect our HVAC unit and recommend servicing. Jose is kind and professional. His communication is clear and thorough which is the experience I've had consistently with Ted's HVAC. Obed was the name of the other technician who also came out and was a pleasure to meet. both these guys know what they're doing and I can't recommend Ted's HVAC enough. they're my go-to folks who do a clean and efficient job and stick to their estimates.
Husein Noorani
2 days ago
A/C workung
Emile Bienemy
3 days ago
Did an awesome job, very professional, friendly, Godly, The best service I have seen in in a long time
Peggy Mcdaniel
3 days ago
I had Chris Hayes come out to my house to do an evaluation of my HVAC System. Chris was very thorough and explained everything to me in detail. The communication throughout this whole visit has been top of the line and I’m so glad I chose to call Ted’s. Highly Recommend!
Lemmie Lunsford
5 days ago
He was very thorough in his work. He showed me everything that I needed to be repaired
Ronald Pettiford
6 days ago
Great customer service and very professional! The technician wasn’t able to correct my issue directly but he took the time to call and schedule to get the appropriate technician to come out the next day.
christie newton
6 days ago
Ted’s HP & E has discovered a gem in their staff. Grant Meiggs is a special young mature person with high standards. He’s professional, courteous , and sincere. This is the employee that any company would want representing them. I look forward to using the services of Ted’s and especially working with Grant.
Houston Bigelow
6 days ago
Corey and cam came out to install my new unit. Corey kept me well informed of what was going on throughout the process with time frames and how things were going. The one issue they had with a board they let me know about and then came back the next day to replace and I am very pleased with their service. They went over how to program the thermostat and how to change the dust filter in the attic.
Clayton Tyndall
6 days ago
Chris & Ryan were extremely helpful with finding the best option for a full replacement system top to bottom. They were friendly, punctual and very knowledgeable turning a very bad situation into a stress-free, amazing one. Corey & Omar were out the next morning to begin the tear our and install of the old system and there are no words that would do justice to the friendly, knowledgeable and diligent way they approached the job. This was a truly awesome experience and will use them for any other issues that arise in the future, giving them a 10 out of 10 doesn't do it justice, thank you to the TED team, you all are hands d9wn THE BEST!!!
Brian Folsom
7 days ago
Jose came out and was very Professional. Fortunately, when he realized it didn’t care much for professional, he just became my friend. Exactly how it should be.
He was very thorough and discovered a leak in my condenser which I wasn’t happy with, but hey, I had heard a sound from there and that corroborated what he said so there was no doubt.
I’ll just say friendly and through, which is about the best compliment I can give to anyone.
David Shepherd
7 days ago
Got an estimate for a new system from Ted's. They were very honest and helpful. Many other hvac companies wouldn't even return my calls.
sobobo
1 week ago
He was very nice, his work was clean. He didn't make me feel pressured to do more than I could afford. He provided many options and was very helpful. I would definitely use him again, he is my new plumber!!
Helena Wilkerson
1 week ago
In a continuation of services from a lightning strike and aging components in our house, we had Chris Hayes and Ryan to our home to talk about replacing an out of code electrical panel and a 17 year old hvac unit. Chris had done some homework and knew basically what we needed before he even came to the house. He asked great questions about our needs and wants. He and Ryan took great care to tell us how important it was that we were happy and gave us several options. So far, the customer service received from Ted's has been exceptional. Both Chris and Ryan were professional and personable. We will be scheduling services to have these units replaced very soon and look forward to working with the rest of the team.
Elizabeth Wilson
1 week ago
Jose was great! Kept me informed as to what he was doing/suggesting and why. I appreciated how he used photos to show me what needed changing and why. Above and beyond.
Argie Burnette
1 week ago
During maintenance checks, Kail found rust build-up. He cleaned the part and found it was mostly rust. He gave me choices to consider about my system. Also referred me to Chris for further considerations. Thanks so much! I would recommend this business to anyone needing this service. Kail and Brayden were !!
Judy Gravitte
1 week ago
Had a toilet replaced earlier this year and had a issue last weekend. Parts were under warranty and while Grant was here, he checked my faucets and water heater. Always thorough and professional service!
Kim Mitchell
1 week ago
Kail came out and checked the thermostat, then the heatpump very thoroughly. Found the problem and fixed it. Then checked the inside vents. Was very professional and forthright. Did a good job!
Steven Daniels
1 week ago
Jose demonstrated excellent customer service. He came in and was able to diagnose the problem quickly and resolve it even quicker. Would recommend Ted’s HVAC to anyone in need of one of their services.
JaMauri Royster
1 week ago
Jose was very professional and knowledgeable.
Clara Vick
2 weeks ago
Kail was excellent very polite and informative ...Also I tried send a message about the nice Guys that did the install they were really nice and helpful did an excellent job please let them know thanks so much!!😄😄😄😄😄
Aundrea Riggs
2 weeks ago
Always on time. Very knowledgeable and courteous technicians. They keep our equipment running efficiently. Highly recommend them.
Ronald Perkins
2 weeks ago
I needed service for my elderly mother. They responded same day and were kind and patient explaining the issues to her. Thank you Jose and everyone at Ted’s HVAC.
AG McAdams
2 weeks ago
Very good service and very friendly! We’ll informed on issues and repair needs 👍👍👍
Mary Catherine Cole
2 weeks ago
From the estimate to our installation the company was great!! The team worked with us to get us in as quickly as possible. Daniel our installer was amazing!! He called with updates, kept me informed of all changes. The installation was very smooth, they cleaned up everything and were very efficient. I will be using Ted for all my plumbing and a/c needs going forward.
Ray Hunt
2 weeks ago
The Guys were awesome and very informative
Deanna Williams
2 weeks ago
we just opened our daycare and AC quit. needless to say we had to close down. but teds had a repairman out the next day had us running.. i just love them!!!
shirley brown
2 weeks ago
Both technicians were very professional and respectful. Thank you for a wonderful service!
Julie Rivers
2 weeks ago
I called Ted’s HVAC Service because of their excellent reviews. They are Google assured (?). My AC was not functioning. It was 79 deg in my house. After talking with Kail and Chris, Corey came to install the entire system. It took 2 days and he worked very hard and explained every step. He had both technical and practical knowledge. The days were very hot. The system works flawlessly. I happily have recommended Ted’s to neighbors and family. Thank you, Corey.
Sandra Tolliver
2 weeks ago
Very good service and very friendly!
Mary Catherine Cole
2 weeks ago
Kail was excellent very polite and informative ...Also I tried send a message about the nice Guys that did the install they were really nice and helpful did an excellent job please let them know thanks so much!!😄😄😄😄😄
Aundrea Riggs
2 weeks ago
We had a lightning strike that caused some damage to part of our panel box and A/C unit. Kendall came out even though it was getting late and stayed until he had everything working again. He was thorough and explained things as he worked to make sure we understood. He left us with some recommendations for things that will need attention in the near future and we did not feel pressured. We will be using their services again in the future.
Elizabeth Wilson
2 weeks ago
I was very impressed by the professionalism and quality of work Grant and Nathan exhibited on my plumbing repair!....would definitely recommend Ted's HVAC plumbing and electrical
Robin Gentry
2 weeks ago
Jose the technician came out to one of the properties I manage to inspect our HVAC unit and recommend servicing. Jose is kind and professional. His communication is clear and thorough which is the experience I've had consistently with Ted's HVAC.
Husein Noorani
2 weeks ago
I called Ted’s HVAC Service because of their excellent reviews. They are Google assured (?). My AC was not functioning. It was 79 deg in my house. Kail took a long time to check everything out and then asked many questions to get the entire picture. Kail was knowledgeable ++ and explained everything thoroughly and was very professional. As a result of my conversation with him, Ted’s is solving the HVAC problems. I happily have recommended Ted’s to neighbors and family. Thank you, Kail.
Sandra Tolliver
2 weeks ago
Great company to work with! Excellent customer service!
Jerri Retschle
2 weeks ago
Jose Miranda Corona came to inspect and recommend a needed repair on my ductwork that was damaged. He arrived and was very friendly. He found out what was needed and will get back to us as soon as possible.
Chuck Link
2 weeks ago
The office person was great! They sent out Daniel who was knowledgeable, kind, and just a delight. I definitely recommend this company!
Chuck Link
3 weeks ago
Kendall was polite, intelligent diagnosed and made the repair within an hour.
Sharon Slaughter
3 weeks ago
Kendall performed a thorough inspection and explaination over our hvac needs!
Ted Wilder
3 weeks ago
This is the only company I will ever call when I have issues! The staff are always professional, friendly and knowledgeable! I really appreciate their thoroughness and commitment to making sure our needs are met and they go above and beyond every time!
Jessica Mclennan
3 weeks ago
I was promised service on Tuesday and Ted’s delivered even after running behind LJ and Nathan came after hours to solve my plumbing issue. LJ was great, such a great attitude even though he had to work late. Problem was solved in a timely manner. Would recommend Ted’s for your service needs.
Patricia Blalock
3 weeks ago
LJ was amazing. Not only did he gave me a peace of mind but was very respectful. I am glad that the plumber that I was using was unavailable. When one door closes another one opens. Amen
angel woody
3 weeks ago
Professional and courteous! Kail did an excellent job. Highly recommend!
Patrick Myers
3 weeks ago
I am very happy to do business with Ted's AC company. My Wife and I have been looking for a business we can Bragg about, and the technicians displayed excellent customer service and professionalism in replacing our broken AC unit. Very happy with Ted's.
Dennis Hicks
3 weeks ago
On time service with an honest appraisal of what was required for the job. The technician Kail was very helpful and through.
Peter Hosie
3 weeks ago
Great company to work with!
Jerri Retschle
3 weeks ago
Kendall was thorough with fixing the dehumidifier under my house. Explained everything that was going to be done.
Richard Sherman jr
3 weeks ago
Tech helped me to fully understand my issue, then quickly fix the problem. Very friendly 👌
Tony Creson
3 weeks ago
I highly recommend you consider Ted's HVAC, Plumbing and Electrical. They will service your needs and get the job done right. Kendall is your guy for HVAC and electrical!
Dean Viall
4 weeks ago
They showed up on time, introduced themselves, kept us informed throughout the process, tested and retested the system to their satisfaction and taught us about the system. We could not ask for better service. Corey King and his team were professional, worked diligently and left us feeling very satisfied with the decision to go with Ted’s HVAC.
Danny Bryson
4 weeks ago
Superb service from all of the employees. Prompt installation while being continuously updated throughout the process. I would recommend this company without hesitation. The young men who installed the system were polite, friendly and professional.
Thank you so much for your prompt response in this stifling heatwave.
Lin Bryson
4 weeks ago
I had Ted's replace my ac unit in 2022 as well as look at some electrical and plumbing needs. March 11th 2024 the company had Paul Foster come out to do my biannual maintenance bc i am a Ted's club member and while doing this he discovered some issues with my ductwork. He contacted his office and they scheduled for someone to come out to give me a quote for the issue. I requested they contact me through text to schedule the appointment and they text me the next business day and was able to work around my schedule to get somone out on my next day off March 8 2024 . They sent out Richard Lovette to complete my estimate. He worked quickly and provided me with a reasonable quote. Both associates that came out were professional, kind, courtious, was willing to answer any questions I had and my experience overall with this company has been great. I would definitely recommend this company for any plumbing, electrical, or heating and air needs. I recently had Kendall come out to replace an exhaust fan. Very professional, did a great job and didn't take long to complete.
Brittany Moore
4 weeks ago
Kendall is a great service tech fast and very efficient kind individual as well
Carl Griffin
4 weeks ago
Teds is our go to for HVAC issues! Our most recent experience with Kail was great! Very knowledgeable and great customer service!
Seth Brown
4 weeks ago
I highly recommend you consider Ted's HVAC, Plumbing and Electrical. They will service your needs and get the job done right. Kendall is your guy for HVAC and electrical!
Dean Viall
4 weeks ago
I called Ted’s HVAC Service because of their excellent reviews. They are Google assured (?). My AC was not functioning. It was 79 deg in my house. Kail took a long time to check everything out and then asked many questions to get the entire picture. Kail was knowledgeable ++ and explained everything thoroughly and was very professional. As a result of my conversation with him, Ted’s is solving the HVAC problems. I happily have recommended Ted’s to neighbors and family. Thank you, Kail.
Sandra Tolliver
4 weeks ago
Kendall demonstrated exceptional professionalism, kindness, and helpfulness throughout his service. He promptly arrived on the same day our unit malfunctioned and remained until 8:30 PM to thoroughly assess and discuss all available options for our system. We are deeply grateful for his outstanding efforts and for exceeding our expectations in every regard.
Brent whitt
1 month ago
Very good will use them in the future
Ethridge Robertson
1 month ago
Very professional and knowledgeable. Great team. Would highly recommend. Corey was awesome. Ramon and Chris are very skilled at what they do
Diana Masterson
1 month ago
Kendall was very professional and very knowledgeable repairing my A/C unit. He was a pleasure to talk to and answered all of my questions. I would definitely give him a 10 out of a 10 rating.
Steven Stewart
1 month ago
Excellent communication through phone calls and texts with Crystal and the team throughout the project. Our technician, Daniel, was super knowledgeable and friendly. The quality of work all around was top notch!
Kevin Jenkins
1 month ago
Kendall was great and very helpful. He helped calm me down and resolved my issue leaving me feeling a lot better and a lot cooler. Thank you again.
Timothy Kroll
1 month ago
Jose Corona gave us the information needed to choose a new HVAC system . He explained things well and answered our questions
Chris Hayes is why I choose Ted’s: knowledgeable , communicates well and answer questions Their team is prompt and dependable A+++ rating
Philip Klemmer
1 month ago
I highly recommend you consider Ted's HVAC, Plumbing and Electrical. They will service your needs and get the job done right.
Dean Viall
1 month ago
Great customer service. Jose took time to explain everything in detail and answer any questions we had. Very professional.
K G
1 month ago
Great job
Jason Dew
1 month ago
Kail did a great job quickly detecting what was with our system. He came up with a plan to get it back running again. Kail kept me up to date on the progress the he and Omar were making. I definitely recommend Ted 's! There service is of exceptional quality and the men are always courteous and respectful.
Jill
1 month ago
Couldn't be more pleased with the service we received. Kendall was profession, punctual, and very knowledgeable. He quickly diagnosed our issue, explained everything clearly, and had our system up and running in no time. Highly Recommend.
Amy Long
1 month ago
Jose was awesome!!!
Linn
1 month ago
He was very thorough in his work. He showed me everything that I needed to be repaired
Ronald Pettiford
1 month ago
Professional and thorough.
W.C. Blalock
1 month ago
Good working the best
Velma Roger
1 month ago
Ted's HVAC is one of the most customer centric companies I've ever worked with. The great experience started with the friendly greeting from Grant at the door, to a thorough explanation of what the tech is there to look at. He then went to show me the details of the problem which were extensive, where we had code issues, how to fix & called my husband right then to explain details. We were helping my 93 y.o. aunt & he was so kind & gracious to answer questions that were repeated several times for her understanding. He was polite & respectful, something I rarely see from service techs of his age. Thank you Ted's for employing wonderful young people to carry out great technical service & customer care.
Great experience!
Joanne Sedelmeyer
1 month ago
Kendall was great I was without power since the 15th and they came in and got me back to where I have power and can stay in my house again.
Jonathan Stewart
1 month ago
AC Unit was tripping the breaker. Jose was prompt and took me through the process of ruling things out. He also provided me with options. Will definitely call again the next time I have issues.
Reid Kinlaw
1 month ago
I was thoroughly surprised and extremely amazed of the customer service and quality craftsmanship of Judtin with Ted's HVAC company today. I would highly recommend Ted's HVAC services for any HVAC problems you encounter with your home.
George Jones
1 month ago
Very professional and very knowledgeable of the unit he was working on. Plus kept everything nice and neat
Bobby Ray
1 month ago
He was very thorough in his work. He showed me everything that I needed to be repaired
Ronald Pettiford
1 month ago
LJ and Nathan were friendly and professional. They attended to our needs promptly. After the initial assessment of our issue, we scheduled the work to be done the next day. An opening freed up later the same day and I was quickly contacted to have the job completed. We are very satisfied with the work performed. Thank you!
Angela Ward
1 month ago
Kendall did a get job happy with him and a the company work
Robert Gordon
1 month ago
2025 very polite and efficient wasn’t happy in 2022 but they have improved a lot
Andrea Jones
1 month ago
Very professional and very knowledgeable of the unit he was working on. Plus kept everything nice and neat
Bobby Ray
1 month ago
Kail was excellent very polite and informative ...Also I tried send a message about the nice Guys that did the install they were really nice and helpful did an excellent job please let them know thanks so much!!😄😄😄😄😄
Aundrea Riggs
1 month ago
Corey and Oved were very professional and efficient. They kept me informed all along the process of mini split installation
Catherine McIntyre
1 month ago
Grant was on time, professional and knowledgeable about the situation. Would recommend to anyone with plumbing needs!!
Dana Harris
1 month ago
Kendall came out today to help with an electric issue in our house while we had chaos going on from a gender reveal party and fixed the problem nice and speedy!! Very nice and informative! Thanks again Kendall!
Alysha Huntington
1 month ago
Have used Ted’s a couple times now. Justin, who came to look at the AC was so helpful, knowledgeable and honest. And Kendall who checked the electrical was equally patient, informative and thorough in his work. I truly appreciate that I get the same quality of service whenever I call.
Kourtney Hindman
1 month ago
Received visit today and service was excellent from Kendall. I definitely recommend having him check your electrical needs if needed.
Ross Geller
1 month ago
He was very thorough in his work. He showed me everything that I needed to be repaired
Ronald Pettiford
1 month ago
The Ted’s team responded so quickly when we had a water heater die on us. Grant and Nathan were the dynamic duo! So kind and helpful and funny as we navigated a stressful week. So grateful for this crew!
Micah Guindon
1 month ago
Kendall and the entire Ted’s team could not have been easier and nicer to work with. They resolved my father’s HVAC issue quickly and explained our options clearly without any pressure. After Kendall worked hard to clean and repair the unit, the house began cooling off immediately. I will absolutely use them in the future for my home and my father’s. Thank you all!
Karen H
1 month ago
Very professional, pleasant and informative. We are so glad we chose Ted’s HVAC to install our mini split unit in our sunroom! Now we can enjoy it during the hot summer days! Thank you so much!
Sandy Pagano
1 month ago
Daniel did a great job. He was courteous, communicated well, and performed his work in a timely and professional manner. I'm a plumber by trade, just too old to crawl under houses. I would definitely request Daniel for any future plumbing needs.
Eason Perry
1 month ago
Kendall did a fantastic job with our issue. No longer making an irritating noise. Would recommend this company and this technician!
Cynthia Stevenson
1 month ago
Ted's was very helpful in working through our HVAC issues. They helped us work through what we needed and worked best for our home. It was very evident that they were putting our needs first and truly care about the customer.
Pat Bowen
1 month ago
Jose and the Teds team did a great job fixing my AC!
Thomas Wooters
2 months ago
Great service as always with Ted’s. Kendall did not leave until everything was working properly. Excellent customer service!!
Lynn Pearce
2 months ago
The technician was very helpful and efficient. He was a little late but let us know he was running behind and was here within an hour of our appointment.
Pat Bowen
2 months ago
Kail was very knowledgeable and helpful. I will be using Ted’s HVAC again
Stephanie Daye
2 months ago
Kail came to fix our A/C when the air handler was leaking condensate into our basement. He quickly identified the issue and walked me through what was wrong and why. He checked out the whole system to make sure there were no issues. I highly recommend Ted’s and Kail in particular.
David Parker
2 months ago
Great service as always with Ted’s. Kendall did not leave until everything was working properly. Excellent customer service!!
Lynn Pearce
2 months ago
Kendall came out to figure out why my unit yesterday wasn't working properly. He found a connector that wasn't responding properly and disabled ot to see if that was the issue. I was pleased with the work and how things went.
Clayton Tyndall
2 months ago
Technicians are always helpful and give the full range of options available to maintain and fix my plumbing, electrical and HVAC. Ted's has been my go to for years.
Amy Edlund
2 months ago
Chris fixed our propane gas hot water heater Chris did exceptional job he even went to pick up parts because we waited a long time for parts Chris is very friendly and nice person he even checked the pressure tank too highly recommend Chris for all your plumbing needs and highly recommend TED”S HVAC for plumbing and electrical and HVAC heating and cooling needs they came out when I first called and they were very good and Chris is a excellent worker highly recommend Chris and highly recommend TED”S HVAC very professional company and they go above and beyond to help customers and Ethan was sent to do a full diagnostic on our HVAC systems he did a excellent job for checking our hvac systems and he also cleaned the heat pumps and he is a very nice person and friendly I recommend Ethan for your hvac needs highly recommend Ted”s hvac they were quick and responsive and exceptional employees I am glad I called Ted”s HVAC recommend Ted”S hvac got nothing but great things to say about Ted”sHvac both Chris and Ethan went above and beyond highly recommend both Chris and Ethan wonderful technician”s
Viki Greenberg
2 months ago
Ted’s HVAC, Plumbing, Electrical services did an outstanding job with my unit maintenance this Spring. The technician was punctual, courteous, insightful, and caring. I trust Ted’s with future service needs.
Crystal HW
2 months ago
The employees responded quickly to our need. Friendly staff with every encounter whether in person or on the phone. Goes the extra mile to bring comfort to your home. Definitely a 10 with satisfaction!!!!
Alan Recicar
2 months ago
UPDATE July 9 2026. Resident of Hyco Lake. Called them Monday and came out Wednesday morning. Swapped out all oulets damaged by the storm by 1133 AM. He is even going to check on neigbors..end of update.made a recent post on their great electrical service. Well, today my water quit working about 6 PM. Even though it was after hours , hey sent out Grant and Ethen, they worked until 11 PM, installing a new well pump and wire. Super courteous, amazing services.
Larry Coleman
2 months ago
Chris fixed our propane gas hot water heater Chris did exceptional job he even went to pick up parts because we waited a long time for parts Chris is very friendly and nice person he even checked the pressure tank too highly recommend Chris for all your plumbing needs and highly recommend TED”S HVAC for plumbing and electrical and HVAC heating and cooling needs they came out when I first called and they were very good and Chris is a excellent worker highly recommend Chris and highly recommend TED”S HVAC very professional company and they go above and beyond to help customers and Ethan was sent to do a full diagnostic on our HVAC systems he did a excellent job for checking our hvac systems and he also cleaned the heat pumps and he is a very nice person and friendly I recommend Ethan for your hvac needs highly recommend Ted”s hvac they were quick and responsive and exceptional employees I am glad I called Ted”s HVAC recommend Ted”S hvac got nothing but great things to say about Ted”sHvac both Chris and Ethan went above and beyond highly recommend both Chris and Ethan wonderful technician”s
Viki Greenberg
2 months ago
Great service as always with Ted’s. Kendall resolved my AC issue very quickly. He was very professional and listened to my concerns.
Lynn Pearce
2 months ago
First he showed exceptional professionalism respect the whole nine yards friendly easy to communicate with and did a great job Sincerely Alice Ingram
Alice Ingram
2 months ago
My system was 38 yrs old. They got to me quick and got my unit to where it would cool the house the next day.
Roger Crump
2 months ago
Brendan has been very communicative and professional. Our only disappointment is that the brand new system needed a part with a 7-10 day arrival time.
Joel Levy, CPA, PLLC
2 months ago
I recommend them to anyone they do a great job and come ready to fix your problem. Christian came out and answered all my questions and explained everything to me and did a great job.
Michele Ramirez
2 months ago
I recently had a water softener system installed by LJ and Nathan. LJ was extremely knowledgeable about the system and explained how it worked and how to maintain the system long term. As always they wore booties and cleaned up after the install leaving no evidence of their visit. I love the system and couldn’t be happier with the Ted’s team!
Sherry
Sherry Strader
2 months ago
Nathan and Lj were great they came out inspected everything and gave options. They were able to fix everything same day. Very nice and polite and cleaned up great afterwards. Definitely sign up for the club it saved a lot and will be a great asset to keep our house maintained in the future. Thanks for you great service.
Jonathan Sawyer
2 months ago
LJ was very good and polite. I will keep his service. Did a good job and cleaned up after there self excellent work!
alfreda sumpter-gibson
2 months ago
Great service as always with Ted’s. The technician was very professional and helpful. Will definitely call him again.
Lynn Pearce
2 months ago
Get Fast Service
Angel Carter
2 months ago
Kail is amazing, look forward to him and Ted’s hvac servicing me for years to come!
Chris Whelan
2 months ago
Jose was great in finding our problem with our HVAC! He was very professional and kind, will definitely be using Ted’s again!
Morgan Huffman
2 months ago
Kendall with Ted’s was very professional and competent while fixing some electrical issues we had. He is very knowledgeable and thoughtful of working around my kids. I will always highly recommend!
Annie Treadway
2 months ago
Excellent people and person to deal with. I highly recommend Ted's HVAC for your electrical, plumbing and HVAC needs. Corey, represents a work ethics this country is grounded on. 👍
john samulski
2 months ago
Ted’s HVAC, Electrical, & Plumbing, has once again impressed me with their excellent service & integrity! In this day & age it’s so refreshing to deal with a company that not only does outstanding work but treats people with utmost respect when entering their home. They have been handling my electrical, & HVAC system for a few years now. More recently the plumbing service has been added to my home service as well. The young men that come out to my home are always kind, efficient & even allow an older lady a few minutes to share a story. This company trains their young men very well & I’m so thankful for them.
Dawn Radcliffe
2 months ago
Always on time. Very knowledgeable and courteous technicians. They keep our equipment running efficiently. Highly recommend them.
Ronald Perkins
2 months ago
Jose was very cordial and informative in demonstrating the needs for the house. I would highly recommend him for future services.
Dan Kasel
2 months ago
The 105 bucks was well spent! Took there time and went over a complete diagnoses, came to the conclusion is just old. Great service
Dustin Barrow
2 months ago
Kendall and Chris were amazing. These gentlemen were very detailed and through. They didn't guess what the issue was but they checked and trouble shooted everything. They answered all of my questions and made sure I understood everything. Great company to service your needs.
Stephanie Womack
2 months ago
My service technician was Jose, he did a great job. He was on time and explained everything throughly.
Jean Warren
2 months ago
Kail was on time and professional. Took the time to explain the process and his findings. Highly recommend Ted's HVAC, Plumbing & Electrical
Renaldo Dorsey
2 months ago
I recommend them to anyone they do a great job and come ready to fix your problem. Christian came out and answered all my questions and explained everything to me and did a great job.
Michele Ramirez
2 months ago
Brendan has been very communicative and professional. Our only disappointment is that the brand new system needed a part with a 7-10 day arrival time.
Joel Levy, CPA, PLLC
2 months ago
Ramone and Joel were amazing 100% recommended
Shadowfiend 120
2 months ago
Chris was very personable, thorough in his evaluation and took the time to explain everything.
Jill Duffy
2 months ago
I would 100% highly recommend Ted’s to anyone in the area. Our AC unit went out and Ramon and his colleague (I’m blanking on the name, apologies) were amazing and helped me look at things not only financially but still provided me with a quality choice on a new unit! They were even able to install the next day where both Seth and Obed were very professional and accommodating, they even stopped working inside while my wife took an interview. Also to mention I had gotten 4 quotes in that same day and Ted’s was the most flexible and still had a better price! I’d honestly never hesitate to get another HVAC, plumbing or electrical quote if they come out. Thank you guys!! Just in time for the heat wave!!
mac mcgill
2 months ago
Chris came out to figure out why my unit is not working correctly. He realized the unit just needed a cleaning, and the capacitor was low so I went ahead and had that replaced so it wouldn't cause any issues later. I was pleased with the work and how things went.
Clayton Tyndall
2 months ago
From first call to the end with technicians coming out to home all i can say is EXCEPTIONAL. Great service and knowledgeable crew. Thank you Crystal , Kendall and Joel.
tarjah cates-banks
2 months ago
Jose Corona gave us the information needed to choose a new HVAC system . He explained things well and answered our questions
Philip Klemmer
2 months ago
My entire process with Ted’s was very smooth got same day estimate and quick turn around for repairs Kendall and Wesley were my technicians and were very professional and respectful. Most definitely recommend using them!
Kevin Riggs
2 months ago
I used Ted’s HVAC repair. The tech they sent was Kail. Kail was great. He was knowledgeable, informative, and respectful. I would recommend Kail to anyone in need of an HVAC tech.
Frankie Dunevant
2 months ago
Kendall did my electrical evaluation and was very thorough. Inspected everything, showed up on time and was efficient.
Jennifer Dicker
2 months ago
Chris, was fantastic to work with. He was very thorough and understood that we needed a repair that was fast and would last. Excellent communication and customer service
christopher wall
2 months ago
Chris was great on short notice.
Nathan Hymiller
2 months ago
I have always had a great experience with Ted’s. I had my annual service recently, Kendall(electrical), LJ and Nathan(plumbing). They gave great service and conducted theirselves professionally. They were very knowledgeable and explained everything in detail to ensure you understand everything completely before any work is done. The work quality is also great, I had a new sump pump and water heater installed and I was satisfied with all of the work completed. Highly recommend! Also was able to get some quotes on future electrical needs. I will continue to use Ted’s
Gregory Penny
2 months ago
Technicians were very professional. They weren't even too scared of my backyard goats. Thanks for coming out
Michael Langford
2 months ago
Everybody did an excellent job, except for the waiting time on the parts that had to be replaced. Thank you guys.
Kikin Perez
2 months ago
Great! Very polite, professional, and curious! Very helpful and gave detailed advice and feedback. All around great people to do business with!
Troy Gibson
2 months ago
LJ and Nathan are fantastic. The entire experience was easy and surprisingly fast. They were Extremely respectful of the property, to me, and my dogs😀. The cost was exactly what I expected. Very fair.
Tina Hamlin
2 months ago
Awesome service, Kail did a great job keeping me informed and was very friendly.
Adam Shick
2 months ago
Mr.Jose was very professional and knowledgeable and willing to go the extra mile.I look forward to working with him. I will definitely recommend this company for any and all HVAC or plumbing issues.
Kimberly Moore
2 months ago
There is no after hours we are paying monthly for service and they were suppose to come Friday to perform regular maintenance and didn't show now 24 hours later our unit quit and their is no one to call until Monday. Its Saturday!!!
It is Thursday and I am a little late on my update. I found out that the 24/7 service had been cancelled some time age and they sent out a notice to costumers email ( I believe mine is wrong in their system). The technician came out and solved our issue whole doing regular PM Monday afternoon. The staff have been very sincere and apologetic for the hole issue which seems more of a misunderstanding I think more on my part. I am changing my review to 5 stars. But I do wish they would consider in the future to go back to 24/7 emergency service, there are a few companies the do off the service in Roxboro area . I will say that every technician we have dealt with have been exceptional.
Scott Glenn
2 months ago
Jairo and Wesley provided exceptional service on our HVAC. They were professional, knowledgeable and understanding. We had working AC in no time.
Jaime Jerman
2 months ago
Would highly recommend Ted's! Jairo and Wesley came to my home today and walked through my original concern and showed me videos so I didnt have to go under the house too. They also found my duct work to be leaking water at the seams and some other preventive maintenance issues that should be addressed on our AC unit. They were very thorough and respectful of our home and even offered to carry in a large package that was on my porch.
Great customer service, knowledgeable, quick to get on the schedule and same day quotes.
Kassi Shimek
2 months ago
Great service, fair price, local employees
Tony Wilkins
2 months ago
Jairo did an excellent job. Good employee.
Les Puryear
2 months ago
My outside unit kept tripping the circuit breaker. Wesley and Jairo are personable and friendly as well as Knowledgeable of their craft. All thru the diagnostics of my outside unit I was informed of what may be causing the the breaker to trip. I highly recommend them for HVAC repair.
Steven Reeser
2 months ago
I can’t say enough good things about the team that installed our new HVAC system. From start to finish, they were professional, respectful, and incredibly hard-working. The installation took the better part of a full day, and they never cut corners or rushed — just solid, high-quality work the whole way through. They took the time to explain everything, cleaned up after themselves, and made sure everything was running perfectly before they left. Truly outstanding service from entire team. Thank you, Jose, Seth and Obed! Highly recommend!
Meagan Hengsterman-Cash
2 months ago
Wesley and Jairo were friendly and professional. Kept me in the loop throughout the visit and explained in details the issue of why the outside unit was tripping the breaker.
Cost was expected but customer service was excellent. 👌
Christina R
2 months ago
My outside unit kept tripping the circuit breaker. Wesley and Jairo are personable and friendly as well as Knowledgeable of their craft. All thru the diagnostics of my outside unit I was informed of what may be causing the the breaker to trip. I highly recommend them for HVAC repair.
Steven Reeser
2 months ago
Service Technician Christian Brown was on time, professional, and did a thorough inspection on our HVAC unit.
Rob Sharpe
2 months ago
Our technician, Jose, was so kind and professional. We are so glad we chose Ted’s for our HVAC services.
Meagan Hengsterman-Cash
2 months ago
Technician was professional and courteous. He was very thorough when explaining my maintenance options.
Kenneth Johnson
2 months ago
Our plumber, LJ, along with the whole team at Ted’s were great. Not only was the main objective solved seamlessly, but it is so refreshing to work with a customer driven team.
Liz Cole
3 months ago
Kail Ring was very helpful and went over everything really well with me. I appreciate the time he took and explained everything with me. Thank you very much for the help.
kimrey hill
3 months ago
Kendall was awesome, very professional and addressed all of our needs. If you need an electrician from Ted’s, he’s your guy!
Jake T
3 months ago
Ted’s employees are always so polite and punctual. They do a great job.
GaigeStudios24
3 months ago
Justin was so helpful, knowledgeable and honest. I truly appreciated the time he took to answer my questions so I could make informed decisions.
Kourtney Hindman
3 months ago
Long time customers. Christian was awesome!
robert dorsey
3 months ago
Justin did a great job explaining our options and providing excellent service. Highly recommended!!
Steven McCracken
3 months ago
Kendall did a great job inspecting and testing our electrical throughout the house. Definitely recommend.
Karen McFadden
3 months ago
Kendall was warm, kind and knowledgeable. He did a great job.
Erick and Colleen Underwood
3 months ago
LJ and Kendall are the best! Appreciate the time they spent explaining and walking me through what they were doing during their inspections. They both went above and beyond on their (separate) visits.
Nikki Duncan
3 months ago
Great guys all around, timely and reasonable. Kendall was especially professional
Eli Searcy
3 months ago
Justin,
Very respectful of our time & home....
Delighted to have him service our HVAC system.
Donna Bryson Gurtner
3 months ago
We had Ted's come out for an issue with our AC and decided to sign up for the Ted's Club which is their maintenance plan. For everything they have come out for they have been very thorough and fair when finding issues and offering solutions. Thanks for the great customer service which is very hard to find these days!!
Justin Boyd
3 months ago
Great! Very polite, professional, and curious! Very helpful and gave detailed advice and feedback. All around great people to do business with!
Troy Gibson
3 months ago
Professional and on time
Trustworthy
Plumbing- as unpleasant as it was, he was kind and professional- thanks for your help
Joy McDowell
3 months ago
Technician was professional and courteous. He was very thorough when explaining my maintenance options.
Kenneth Johnson
3 months ago
Christian was very thorough and engaging. He solved the problem quickly and efficiently. Very pleased.
Van Wood
3 months ago
Professional and on time
Trustworthy
Plumbing- as unpleasant as it was, he was kind and professional- thanks for your help
Joy McDowell
3 months ago
So happy to have worked with Chris and Seth. Chris was so helpful and was done with creating an order in no time. Great service!
Seth installed our new HVAC unit while being so friendly and courteous. Equipment runs well.
Anette Wade
3 months ago
I have been a satisfied Ted's customer for four years and I have always received five star service.
Justin Brown completed my HVAC maintenance on June 5th, 2025. He was very thorough when he explained the service call, invoice, warranties, and estimates of future services. Justin was very professional, addressed all my questions
and completed everything in a timely manner.
Thanks!
Beverly Gentry-Woods
3 months ago
Kendal and Chris were professional, prompt, and resolved an issue we had been dealing with for some time. THANK YOU TED’S!
Wesley Treadway
3 months ago
Justin did an excellent job today with the regular maintenance on the HVAC unit as well as the dehumidifier maintenance checkup. He was very considerate and helpful and kind during his visit.
Juanita Conner
3 months ago
Kail was knowledgeable and helpful. Fixed us up, grateful.
Ben Durand North Roxboro
3 months ago
Everything went well.
Gail Wunsch
3 months ago
Great service! He got the job done!
Penny Dickens
3 months ago
Kail was thorough and was able to diagnose our issue with our A/C problem within the 1st 10 minutes he was in the house. He was professional, made it very clear what the issue was and made it clear that he wanted us to be happy with our experience and wanted to follow up the next day to make sure the process of a new unit would be completed. He is a real asset to the company!
Brian Chacos
3 months ago
Christian was very helpful; friendly and to the point. He diagnosed our HVAC issues quickly, provided us with clear options, and got things working for us.
Josiah McCoy
3 months ago
Very knowledgable and excellent customer service . I would definitely use them again
Lara Moussa
3 months ago
Dustin, the electrician, did a fantastic job of troubleshooting and locating the problem, a bad WAGO connector. He did it in a methodical and efficient manner. While doing so he was friendly and professional. I will definitely be using this company again!
Adam Wunsch
3 months ago
I made a recent post on their great electrical service. Well, today my water quit working about 6 PM. Even though it was after hours , hey sent out Grant and Ethen, they worked until 11 PM, installing a new well pump and wire. Super courteous, amazing services.
Larry Coleman
3 months ago
Kendall provided excellent service and helped me get power to my outside outlet. He cleaned fans and tightened bulbs.
Victor R Velazquez
3 months ago
Nathan and Grant were great and very professional. Thank you both. Randy and Linda give you 10's on everything. 👍
Linda Pugh
3 months ago
Outstanding service.
Mary Lucas
3 months ago
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