Why Is My Heat Pump Not Switching Between Heating and Cooling?

A heat pump that won’t switch modes may have a faulty reversing valve, a malfunctioning thermostat, or an electrical issue. This component is responsible for changing the system’s operation between heating and cooling. A professional technician can diagnose the problem and repair or replace the faulty part to restore proper function.

What Should I Do If My Heat Pump Is Freezing Up?

If your heat pump is covered in ice or frost, it could be due to restricted airflow, low refrigerant levels, or a malfunctioning defrost cycle. Turning off the system and checking the air filter can help, but if the problem persists, professional service is needed. A technician will inspect the system, clean the coils, and ensure proper refrigerant levels to prevent future freezing.

Why Is My Heat Pump Running Constantly?

A heat pump that runs nonstop may be struggling due to dirty filters, incorrect thermostat settings, or extreme outdoor temperatures. In colder weather, heat pumps naturally run longer, but if it never shuts off, there may be an efficiency issue. A professional can assess your system and make necessary adjustments to optimize performance.

What Causes a Heat Pump to Blow Cold Air in Heating Mode?

If your heat pump is blowing cold air when it should be heating, it may have a thermostat issue, a refrigerant leak, or a malfunctioning compressor. Sometimes, the system may be in defrost mode, temporarily switching to cooling to melt ice buildup. A thorough inspection by an HVAC technician can identify the problem and restore warm airflow.

Can a Clogged Air Filter Cause Heat Pump Problems?

Yes, a clogged air filter restricts airflow, forcing the system to work harder and reducing efficiency. This can lead to overheating, freezing coils, and poor temperature control. Replacing or cleaning your filter regularly helps maintain proper airflow and prevents unnecessary strain on your heat pump.

Why Does My Heat Pump Make a Loud Noise When It Starts?

Heat pumps naturally make some noise, but loud banging, grinding, or rattling sounds could indicate loose parts, a failing motor, or debris in the system. Squealing noises may signal a worn-out belt or bearing issue. Scheduling a professional inspection can help identify and fix the problem before it worsens.

What Should I Check Before Calling for Heat Pump Repairs?

Before scheduling a repair, check your thermostat settings , replace the air filter, and ensure the circuit breaker hasn’t tripped. Also, inspect the outdoor unit for any visible debris or ice buildup that could be affecting performance. If these basic steps don’t solve the issue, a technician can diagnose and repair the problem.

Is It Better to Repair or Replace an Older Heat Pump?

If your heat pump is over 10–15 years old and needs frequent repairs, replacing it may be more cost-effective in the long run. Newer models offer better efficiency, lower energy costs, and improved performance. A professional assessment can help determine if a repair is worthwhile or if an upgrade is the best option.

Durham Heat Pump Repair

Fast & Reliable Heat Pump Repair Services

When your heat pump isn’t working properly, you need a fast and dependable repair to restore comfort to your Durham home. At Ted’s HVAC, Plumbing, & Electrical, we provide expert heat pump repair services to fix issues like poor heating, cooling inefficiencies, and system malfunctions. Our skilled technicians diagnose the problem quickly and provide effective solutions to get your heat pump running at peak performance. Whether it’s a refrigerant leak, electrical issue, or faulty component, we have the expertise to handle all types of repairs. Trust our team in Durham to keep your heat pump operating efficiently year-round.

Our Heat Pump Repair Services

A malfunctioning heat pump can leave your home uncomfortable, whether you need heating in the winter or cooling in the summer. At Ted’s HVAC, Plumbing, & Electrical, we provide fast, reliable heat pump repairs to restore efficiency and comfort to your home. Our experienced technicians quickly diagnose and fix issues, ensuring your system runs smoothly year-round.

Refrigerant Leak Repair: Low refrigerant levels can cause your heat pump to struggle with heating and cooling. We locate and repair leaks, recharge the system, and ensure optimal performance.
Electrical Component Repairs: Faulty wiring, damaged capacitors, or failing relays can cause your heat pump to malfunction. Our technicians inspect and repair electrical components to keep your system running safely and efficiently.
Compressor & Motor Repairs: A failing compressor or motor can lead to poor airflow and inefficient temperature control. We repair or replace these components to restore full functionality to your heat pump.
Thermostat & Sensor Issues: A malfunctioning thermostat or sensor can prevent your heat pump from maintaining the correct temperature. We recalibrate or replace these components to ensure accurate heating and cooling.
Frozen or Blocked Coils: Ice buildup on your heat pump’s coils can restrict airflow and reduce efficiency. Our team clears blockages, cleans coils, and ensures proper system operation to prevent future freezing.

To see what Ted's can do for you, call us and schedule today!

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919-823-7344

Why Choose Ted’s For Heat Pump Repairs?

Count on our team for fast, professional heat pump repairs that keep your home comfortable year-round. We believe in fixing the problem right the first time, using high-quality parts and expert techniques. Our customer-first approach means we communicate clearly, offer honest pricing, and never push unnecessary services. Whether it’s a small repair or a major issue, we’re committed to getting your heat pump back to peak performance.

Prompt & Reliable Service: We understand that a broken heat pump can disrupt your comfort, so we respond quickly to service calls. Our technicians arrive on time, ready to troubleshoot and fix the issue efficiently.
Comprehensive Diagnostics: Instead of just addressing the symptoms, we take the time to find the root cause of the problem. This ensures long-term reliability and prevents repeat breakdowns.
Energy-Efficient Repairs: Our goal is not just to fix your heat pump, but to improve its efficiency. We fine-tune system components to help lower your energy bills and extend the life of your unit.
Respect for Your Home: We treat your home with care, using protective measures to keep work areas clean. Our technicians work neatly and clean up after the job, leaving no mess behind.
Commitment to Customer Satisfaction: We don’t consider the job done until you’re completely satisfied with our work. Your comfort and trust are our top priorities, and we back our repairs with quality service you can rely on.

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What Our Customers Say About Us

4.9 Google Rating

Omar did a wonderful job checking out my AC units and giving me advice on maintenance! Many thanks!

Lori Slack

2 days ago

James very courteous, knowledgeable, and professional.

Terry Carden

3 days ago

David did a thorough and thoughtful explanation of options. He made recommendations based on our house and family needs.. He was very personable and professional.

Terri Phoenix

3 days ago

Outstanding service Nathan was very knowledgeable, very concerned about the plumbing issue I was experiencing, and fully explained the repair options. He was very professional. He was concerned about our wellbeing and offered to assist with any needs we might have until our water came back to full capacity. Ted's will be my go to for any future HVAC, Plumbing, or Electrical needs.

Teresa Wilkins

3 days ago

James came out and took care of the heat problem in a professional and friendly manner.. Thank you!

Sharon Slaughter

3 days ago

David was great.Kendall was very thorough.

Jerry Rimmer

4 days ago

Corey and Seth have completed installing gas logs with ultimate professional service. We appreciate the patience nice work and cleanliness of this couple. Thank you.

Ted Bradsher

4 days ago

Of course 😄 our rental property lost water Friday before the snow. We call Saturday and they absolutely could not come out Saturday, they stated they would be out in Monday. We received call after nine saying they would be at house around 12. They came as promised, were very professional and our rental has water. Whoops Whoop! Great Service Thank you so much!

Fredrick Tilley

5 days ago

Very courteous and very informative about the issue

Jody Blackwell

6 days ago

Daniel our plumber did excellent work and was friendly, respectful , professional, knowledgeable and courteous . He was efficient . He explained everything and answered our questions and concerns.. We highly recommend Daniel for any plumbing work.

Christine Alder

1 week ago

We recently purchased a system in July and have been very happy with the purchase and our service with TEDS. When the cold spell hit we struggled for two days trying to figure out why our new system was not keeping us warm so we called Ted’s. James made it to our door at 5:30PM, a very respectful young man, crawled under the house in the snow and fell on the ice but made sure our heater was working. He made a lasting impression on my husband and myself, I love his integrity and essence. He did show us a video he took while under the house as to why the pistons(?) weren't firing which he fixed. We felt so blessed to have James in our home.

Lin Howard-Bryson

1 week ago

They showed up on time, introduced themselves, kept us informed throughout the process, tested and retested the system to their satisfaction and taught us about the system. We could not ask for better service. Corey King and his team were professional, worked diligently and left us feeling very satisfied with the decision to go with Ted’s HVAC.

Danny Bryson

1 week ago

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Ready for Unbeatable HVAC, Plumbing, and Electrical Service?

Your home deserves top-quality care from experts who prioritize your comfort and safety. Whether you need a fast repair, a system upgrade, or routine maintenance, our skilled team is here to deliver reliable solutions with unmatched professionalism. We take the time to understand your needs and provide services that enhance efficiency, performance, and long-term savings. With a commitment to excellence and customer satisfaction, we ensure every job is done right the first time. Experience the difference of expert service—contact us today to schedule your appointment!

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