Durham HVAC, Plumbing, and Electrical Reviews

Discover Why Homeowners Trust Ted’s For Quality Service

At Ted’s HVAC, Plumbing, & Electrical, we treat every homeowner with care, respect, and a commitment to quality service. From your first call to the final walkthrough, our team delivers prompt, professional, and dependable solutions you can count on. We’re proud to be a trusted name in Durham and surrounding areas, with a growing list of satisfied customers. Check out the reviews below to see why so many families say choosing Ted’s feels like working with a true home service partner.
Justin was prompt, polite, and professional!
John Pritchard
4 days ago
Ted’s HVAC responded quickly to my call, made the diagnosis of problem and completed the repair. Very pleased with this company and employee Sam Hall. Repair was for hot water heater.
Jean Waldo
4 days ago
Great job guys just wish I was there for the finished work I could have used a class on the new thermostat
Edward Purvis
5 days ago
Justin did an excellent job of showing me what needed to be done to repair our AC system. Very pleasant to work with. Would be delighted to work with him in the future.
John Hurlburt
5 days ago
Great first impression! Only had one visit and a quote so far, but really impressed with their promptness, communication, and technician Jose 🙂
Alex Reinhart
5 days ago
After a Ted’s Club preventive maintenance review it was determined I had some ductwork issues. Jose came out and reviewed my problems with me and provided 3 separate options in great detail so I could fully understand what was available to solve my problem. Within a few days of my decision, Seth and Obed came out and replaced my ductwork and zoned my home in a way that provides more comfort. They cleaned up after themselves leaving no trace of their presence. All three of these guys were professional in their appearance and their skills. I greatly appreciate Ted’s and recommend them highly for assurance of quality work in your home. Sherry
Sherry Strader
6 days ago
Justin it's one of the best technicians I ever met recommend them highly
Sotos Efthimiadis
6 days ago
Another quality employee of Teds arrived at my home today. I’ve grown to expect great service. Thank you Justin
Guy Campbell
6 days ago
Justin was top notch. He was very knowledgeable, professional, and friendly. I would like to request him with every service. Job well done.
Katie Gravitte
1 week ago
The personnel sent were very knowledgeable, professional, and friendly. Great experience and will use them in the future.
John Shaeffer
1 week ago
LJ and Christian came to my home to perform my Ted’s Club preventive maintenance review. Both were very cordial, knowledgeable, efficient and professional. They cleaned up after themselves and wore booties inside my home. While they found a few things to repair and made recommendations for future projects they left me feeling that my home had been inspected well. Both explained in detail and provided cost estimates for future projects. Ted’s is blessed to have these guys. I completely trust Ted’s and recommend them to anyone with electrical, HVAC and plumbing needs.
Sherry Strader
1 week ago
Christian was here today and was an absolute rock star. He was extremely professional and kind. I highly recommend Ted's for all of your HVAC and Plumbing needs.
H Williams
1 week ago
They are amazing!! Same day service, it was my first time with them and I’m sure i will not be the last. The technician Grant was very helpful, respectful and friendly… I really recommend Ted’s for your plumbing needs!!
Fabii Ramos
1 week ago
They are amazing!! It was my first time with them and I’m sure that it will not be the last. Service is great, the technician Grant was very helpful, respectful and friendly. He explained us very carefully what was going on with our plumbing system it was a great experience.
Angela Ramos
1 week ago
Justin Brown recently serviced our HVAC system. We aren’t currently living at the property, but our tenant sent us the following text message: “All done! The technician, Justin Brown, was very pleasant” I also spoke with Justin on the phone regarding the service results and his recommendations (which we accepted). Justin was very professional (and pleasant 🙂). He followed up with photos of the work, and ultimately gave us peace of mind that our HVAC is in good shape for the coming summer. Thanks Justin!
Jack Averill
1 week ago
LJ Lunsford was very professional and courteous. I couldn’t have received a more professional installation . A true asset to Ted’s HVAC.
Gary Clayton
2 weeks ago
Ted’s has been great to work with! Professional and timely service and we would use them again!
Christie Paige
2 weeks ago
Our plumber, LJ, along with the whole team at Ted’s were great. Not only was the main objective solved seamlessly, but it is so refreshing to work with a customer driven team.
Liz Cole
2 weeks ago
Once again, a fabulous job performance! Pleasure meeting Justin! Excellent service once again
Terry Donnenwirth
2 weeks ago
we just opened our daycare and AC quit. needless to say we had to close down. but teds had a repairman out the next day had us running.. i just love them!!!
shirley brown
2 weeks ago
Ted’s HVAC, Plumbing, and Electrical did a great job for us. We bought a new house with some electrical and plumbing issues only to find out that the plumbing issues were more expansive than we originally thought. The team was amazing, they were with us for multiple days and cleaned up every day and kept us informed of the issues and solutions. Everyone was great with but we were especially impressed with Grant. He was extremely polite, informative, and easy to work with. We will definitely use Ted’s again in the future.
Ellen Grantham
2 weeks ago
Very nice and professional!!!!
Linda Gentry
2 weeks ago
These folks do a great job. Very courteous and helpful. Ethan was top notch!!!
Robert Simons
2 weeks ago
The tech showed up as promised. The technician named Justin McGowan did an excellent job. I highly recommend him. He was very professional. He did a thorough inspection of the equipment and stated that all was running efficiently.
Teri Mimnaugh
2 weeks ago
Ted’s recently replaced my HVAC, duct work and upgraded my electrical. They always showed on time, communicated well, were professional and clean. Ted even came out himself and added an additional outdoor outlet for us, with no charge. So incredibly grateful to support this local business in Roxboro.
Shawn Fontaine
2 weeks ago
The Well Pump At My House stopped Working, Called Ted's, There Techs Came out The Same Day, Checked everything And Decided the Pump and Wires Were Bad. The Tech Talked To Me About pricing Amounts Before They Pulled My Well Pump. They Replaced The Pump And Wires The Following Morning, Worked To Get The Job Done Fast And Neat. Techs Were Very Friendly. Water is Flowing Again. Would Highly Recommend Teds HVAC plumbing and Electrical.
Chad Bergman
2 weeks ago
LJ and Christian came to my home to perform my Ted’s Club preventive maintenance review. Both were very cordial, knowledgeable, efficient and professional. They cleaned up after themselves and wore booties inside my home. While they found a few things to repair and made recommendations for future projects they left me feeling that my home had been inspected well. Both explained in detail and provided cost estimates for future projects. Ted’s is blessed to have these guys. I completely trust Ted’s and recommend them to anyone with electrical, HVAC and plumbers
Sherry Strader
2 weeks ago
Corey King at Ted’s HVAC did a fantastic job at our home in Chapel Hill. We plan to remain with this company from Roxboro, NC
Philip Klemmer
2 weeks ago
We are so thankful for Ted’s and their kind, knowledgeable technicians. We needed to replace an old gas pack, and Ted’s was able to get us a better, more efficient unit for half of the price of some other companies. Sam and LJ did a great job installing the new unit. We also appreciate the help from Antonio with various electrical/duct questions and Grant’s assistance with a plumbing issue recently. LJ also did a great job installing a new outdoor spigot. We’ve had a lot of work done on the house over the years and these guys are easily the best—we recommend to anyone.
Alexandra Farrell
2 weeks ago
Nathan and Grant were great and very professional. Thank you both. Randy and Linda give you 10's on everything. 👍
Linda Pugh
3 weeks ago
Ted’s HVAC personnel Justin Brown serviced my air conditioning system this morning. Justin did an excellent job.
Shirley Roberts
3 weeks ago
Justin and Jairo from Ted’s HVAC came out to do a tune-up and resolve a problem we had with cooling the upstairs. Justin was very thorough with his explanations and pictures. I especially appreciated the many cost effective options he provided. They were both awesome technicians.
Tracy J
3 weeks ago
Jose was very professional and kind. He took his time to explain the options for my home. He answered all of my questions. Great customer service.
Juanita Hamilton
3 weeks ago
Ted's HVAC was very fast about scheduling repairs. Their technician,LJ Lunsford, was very polite and helpful.He explained everything and made sure I had no questions.I will definitely be calling them again for further needed repairs.
Dianne Morris Morris
3 weeks ago
Very pleasant experience from Justin,Wesley and Jairo. Very professional and knowledgeable.. I would recommend.
Brandon Williams
3 weeks ago
Nathan and Grant were great and very professional. Thank you both. Randy and Linda give you 10's on everything. 👍
Linda Pugh
3 weeks ago
Jose answered all my question and was polite and professional.
Lee Wright
3 weeks ago
Justin was strait honest and up front about my h vac and my options I really appreciate his honesty
Rebecca Alexander
3 weeks ago
We’re on time, efficient, very courteous & professional! Very knowledgeable too! Great job!!
Elaine m
3 weeks ago
Justin came out for our HVAC maintenance service and did a great job. Even helped me out on another issue we had. Very friendly and professional.
Kim McNeilly
3 weeks ago
Can’t say enough about this company. The service tech, Grant, came out to look at our well pump which had gone out. He called prior to coming out and to update the time he would actually arrive. He was extremely courteous, keep me in the loop and explained all the options (wasn’t trying to sell something that wasn’t needed and wasn’t pushy) and worked hard. He completed the work in a timely manner and went over the work that was done. If I could give more than 5 stars I would and I definitely would recommend this company for all your service needs. Had Justin out for my AC servicing and he was just as courteous, showed all the plans that were available with what my unit needed without pushing anything. Again, can’t say enough about this company.
Carl Hamlin
3 weeks ago
Grant was excellent. Showed up on time, did a thorough inspection and had my issue fixed in no time!
Allison Ashley
4 weeks ago
Very nice and professional. I definitely recommend them!
Tracie Pressley
4 weeks ago
He did absolutely well. He talked to us about what is wrong and how they could fix it everything so yea I would highly recommend him coming back
Will B
4 weeks ago
We use Ted’s HVAC, Plumbing, & Electrical all the time. Recently, we installed a new HVAC system. Jose came out and priced the new system. He was very knowledgeable and explained the options well. After selecting what we wanted, the team that installed the system was great! Thank you Corey, Seth, and Obed for helping us out and installing a great system. They were all very helpful and they kept us in the loop with everything that needed to be done. We recommend Ted’s for all of your HVAC, plumbing, and electrical work!
Bridget Allen
4 weeks ago
We’re on time, efficient, very courteous & professional! Very knowledgeable too! Great job!!
Elaine m
4 weeks ago
Justin came out for our HVAC maintenance service and did a great job. Even helped me out on another issue we had. Very friendly and professional.
Kim McNeilly
4 weeks ago
Christian came by to help fix an outlet that Ted’s had recently installed for an EV. He couldn’t have been nicer—knowledgeable, helpful, and professional throughout. He diagnosed the problem right away, fixed it quickly, and took the time to explain how to prevent the issue in the future. Great service all around.
Robert Giacomelli
4 weeks ago
Once again, a fabulous job performance!
Terry Donnenwirth
4 weeks ago
The team checked both my systems quickly and efficiently and provided recommendations for possible improvements. Very satisfied with their work
Ernie Nagy
4 weeks ago
Kail is very professional and courteous. Excellent customer service.
Susan Hudson
4 weeks ago
LJ did a great job. Very caring and professional. Made sure all of my questions were answered and needs met.
Susan Hudson
1 month ago
Justin was professional and courteous while at our home. He explained things well and made sure we understood the solutions to our problem. Look forward to doing business with Ted's HVAC in the future
John Sasser
1 month ago
LJ did a great job. Very caring and professional. Made sure all of my questions were answered and needs met.
Susan Hudson
1 month ago
Can’t say enough about this company. The service tech, Grant, came out to look at our well pump which had gone out. He called prior to coming out and to update the time he would actually arrive. He was extremely courteous, keep me in the loop and explained all the options (wasn’t trying to sell something that wasn’t needed and wasn’t pushy) and worked hard. He completed the work in a timely manner and went over the work that was done. If I could give more than 5 stars I would and I definitely would recommend this company for all your service needs.
Carl Hamlin
1 month ago
Christian was great with our AC tuneup/inspection. Explained everything and incredibly helpful. Definitely recommend.
Jeff Sell
1 month ago
Technicians Grant Meiggs & Cameron Gilliam provided excellent service at my residence. They saw the problem and repaired the problem in a timely manner. Very thorough with explaining what and how they would fix the issue. Courteous, friendly and very neat. Thank you Grant & Cam Julia Davis
Julia Davis
1 month ago
Very thorough. Did a great job. Always polite and patient with my many questions. Careful and respectful of my house and property. I Highly recommend these guys!
Mari Vogel
1 month ago
Very professional and polite.
Cindi Wilkinson
1 month ago
I would like to extend my gratitude to Ted and his crew. I was in dire need and so they willingly cared for my RV electrical issues with deep empathy and compassion for my situation even though they don't usually work on them. When I tried to hire companies to come out, they wanted to charge me upwards of $180. an hour just to estimate the issue before even doing any work, but Ted gave me a free estimate and also serviced my electrical at a very fair price. I expected it to be on the expensive side but I also knew that I couldn't have gotten a better outcome anywhere else with such friendly service to boot. Thank you, guys, so much and God bless you all! 🫶 I highly recommend them, y'all! 😊
Crystal Conroy
1 month ago
Excellent people and person to deal with. I highly recommend Ted's HVAC for your electrical, plumbing and HVAC needs. Corey, represents a work ethics this country is grounded on. 👍
john samulski
1 month ago
Excellent people and person to deal with. I highly recommend Ted's HVAC for your electrical, plumbing and HVAC needs. Corey, represents a work ethics this country is grounded on. 👍
john samulski
1 month ago
Wesley came out to take down a garage light we didn't need anymore. He is always friendly and does a great job. Ted's technicians have helped us through HVAC replacement, water heater issues, and now electrical help! We highly recommend this company!
Laura Jenkins
1 month ago
I appreciate how Ted's stands behind their work. Wesley came out and troubleshot a complicated wiring problem in some 40 y.o. wiring and got everything working and safe.
Tim
1 month ago
Justin M. Performed our HVAC preventative maintenance today! Ted’s delivers excellence again! Well Done, Justin!
Dave Cline
1 month ago
We love working with Ted’s. They are reliable, trustworthy, and professional. Paul and Jose were the most recent technician to perform our maintenance visits and they were excellent. We highly recommend Ted’s!
The Robertsons
1 month ago
As a homeowner, I really depend on honest, dependable service and Ted's is and has always been very responsive to any and all repairs for my home. So nice to work with those you trust! LJ and Sam came out to move my water filter from the crawlspace to the garage! So much easier for me to change it now!!
Kim Mitchell
1 month ago
It was a pleasure to have Justin McCowan work on our HVAC thermostat issues. He explained issues in terms we were able to understand. He ordered a new thermostat to replace the faulty one. He replaced as soon as new thermostat became available. Justin explained that parts and labor were covered by the warranty. He also encouraged us to call with any additional questions or concerns. Justin is very thorough and professional.
Sharon Beaver
1 month ago
Justin did a fantastic job servicing my system! He was knowledgeable and skilled, and also personable and kind! He carefully explained what he was doing every step of the way. He appropriately set my expectations for when I could expect the part to be received and the final repair to be done. He was respectful of my home, and while he was very entertaining to talk to, his conversation did not interfere with the work he was there to do. He was very efficient And professional. His brother Christian also works for Ted’s and has done a service call for me, and his level of service is just as good as his brothers. In fact, in the years since Ted’s installed my system, every technician they have sent out has been exceptional. In the five years since they have installed my 3-zone Variable-speed Trane heat pump, their level of support has been incredible.
James Ladd
1 month ago
Kail was excellent very polite and informative ...Also I tried send a message about the nice Guys that did the install they were really nice and helpful did an excellent job please let them know thanks so much!!😄😄😄😄😄
Aundrea Riggs
1 month ago
I met the technician at my home for my yearly HVAC inspection. I felt he understood the system. There was one item that need to be cleaned and he did so. I would use Teds HVAC again.
Terri Reynolds
1 month ago
Jose was great! Kept me informed as to what he was doing/suggesting and why. I appreciated how he used photos to show me what needed changing and why. Above and beyond.
Argie Burnette
1 month ago
Grant was absolutely fabulous. Took care of our issue quickly and professionally! Very courteous and explained every step of the process. Will definitely rely on them again! Jose came to assist and was just as courteous and knowledgeable.
Terry Donnenwirth
1 month ago
The guys at Ted's were able to get us a new system installed before the summer heat started kicking in. They had requoted a system that we were looking at last year and once we decided to move forward we they were at our house in a few days. The installation crew was at the house for two days and they were very friendly and knowledgeable. They replaced our old system and added zoning for the upstairs and downstairs. They made sure to clean up and were quick to answer questions if we had any. If you're looking for a new system or just annual maintenance I highly recommend using Ted's.
Tyler Whitmore
2 months ago
Corey and Kael did an excellent job, teds always has the friendliest and nicest technicians!!
Robert Giacomelli
2 months ago
So happy to have worked with Chris and Seth. Chris was so helpful and was done with creating an order in no time. Great service! Seth installed our new HVAC unit while being so friendly and courteous. Equipment runs well.
Anette Wade
2 months ago
Ted’s always gets five stars from us. Over the years we have been their customer, everyone has been absolutely wonderful, helpful, prompt, thorough, courteous and pleasant. They go beyond what is required for the job to be satisfactorily completed and are kind and friendly to our fury children. They have also been kind enough to make service calls for us - when our family members were in need of repairs after hours. Thanks Ted’s for the excellent care and service you always provide us.
Luann Muntz
2 months ago
I appreciate how Ted's stands behind their work. Wesley came out and troubleshot a complicated wiring problem in some 40 y.o. wiring and got everything working and safe.
Tim
2 months ago
Over all I had a good experience when I call the receptionist where very proud and respectful helpful she got me a same day appointment the technician Christian was amazing very knowledgeable friendly he came on time he started working right away and he knew what he was doing and did not hesitate to give me advice and clean after him self will recommend 100%
Manuela Osorio
2 months ago
I have had electrical work, plumbing, everyone was polite and very professional. I got an estimate first and they explained everything also they allowed me to make a decision without continuous calling or texting.
Ethel Spain
2 months ago
Jose was very helpful in explaining what was working well with our HVAC system along with the different issues we were having. He gave us options for what might best work for us and helped us to schedule the necessary work.
Christi D
2 months ago
Ted’s has been great to work with! Justin is an excellent technician. He went out of his way to make sure my service was working properly and communication was easy.
Christy Hannah
2 months ago
Grant was very helpful in knowing what I needed to update in my 2005 townhouse. I am opting to go ahead and replace the hot water heater that is in my attic. Prevention is a better option. And I’m having three of my faucets replaced …opting for the higher arc faucets, helpful if you’re trying to water your plants. Grant is very patient and knowledgeable. He is very thorough and trustworthy. Cameron and Corey did a great job with my new heating and ac system. So glad to have a reliable company doing work in my house!
Laurie R. Bryan
2 months ago
Grant was very helpful in knowing what I needed to update in my 2005 townhouse. I am opting to go ahead and replace the hot water heater that is in my attic. Prevention is a better option. And I’m having three of my faucets replaced …opting for the higher arc faucets, helpful if you’re trying to water your plants. Grant is very patient and knowledgeable. He is very thorough and trustworthy. Cameron and Corey did a great job with my new heating and ac system. So glad to have a reliable company doing work in my house!
Laurie R. Bryan
2 months ago
Corey King is a breath of fresh air! He has been with Ted’s HVAC for a few years and has a broad knowledge base. He was able to pinpoint the issue with our Ring doorbell and correct the problem. He takes pride in his work. Thanks, Corey!
Sharon Beaver
2 months ago
Justin did great with his maintenance check! He did a thorough check and was honest about what needed to be completed and by what time.
Zachary Ziman
2 months ago
My technician Jose was was wonderful. He was very knowledgeable and explained things in a manner someone very ignorant about HVAC things could understand. I felt like he addressed my concerns and gave solid recommendations for a plan to address my issues. I really appreciated him taking photos of the issues/concerns to help explain his findings! Everyone at Ted’s that I interacted with has as so pleasant and responsive. I’ll happily continue doing business with them!
Taylor Libby
2 months ago
Grant works hard. He stayed until the job was finished to my satisfaction. Replaced a broken plumbing attachment.
Joseph McLaughlin
2 months ago
8am exploded hot water heater. 1pm Ted's to the rescue. Grant was excellent, efficient, conscientious, knowledgeable and kind. 5pm new hot water heater and hot water. Would greatly recommend.
Terry M
2 months ago
Salesman was very knowledgeable about the product, friendly & very professional
william reams
2 months ago
Christian Brown performed the bi-annual HVAC system maintenance at our home. He was very thorough and professional during his visit. We are very satisfied with his customer service and we will continue to use Ted's HVAC to service and maintain our HVAC systems. Thank you!
Dwight Edwards
2 months ago
We use Ted’s on a regular basis for HVAC checkups, so when our toilet broke and we needed it replaced, we called Ted’s. Jose and Wesley went above and beyond to go under the house to check the subfloor, and checked every plumbing connection for leaks, as well as our hot water heater before selling us anything. The subfloor was damaged and needed to be replaced so once we got that fixed, we had them come out and put in a new toilet as well as a new water heater. Grant was very polite and efficient and got both the toilet and the water heater installed while being respectful of the fact that I work from home. Every Ted’s technician is incredibly friendly and especially neat and tidy. Thank you!
Megan Davis
2 months ago
The team that installed my hvac was efficient, communicated well about timing, and cleaned up everything so well. My new system works great and I can already notice a massive difference in air quality.
Jennifer Dicker
2 months ago
Ethan was the tech that did our regular maintenance today. He did an excellent job. Worked diligently and responded promptly and clearly to a few questions I had.
Jason Engle
2 months ago
We were very impressed with Grant Meiggs and Nathan Bradsher with their performance and professionalism. Grant did an excellent job fixing the water leak. Grant also did a whole house inspection and pointed out some potential problems. Will definitely be using Ted’s Plumbing in the future.
hicks070
2 months ago
Ted’s provides excellent service along with well trained professional service techs. Kail Ring is an example of what great service and professionalism should be like. He is knowledgeable, friendly and diligent in his work ethic. He’s an asset to Ted’s team
Robin Dunn
2 months ago
JAIRO DID A GREAT JOB. VERY POLITE AND ANSWERED ALL MY QUESTIONS AND CONCERNS.
Sandra Justice
2 months ago
Getting quote for ceiling fans & replacement of basement outlets
Donna Bryson Gurtner
2 months ago
I would give a million stars if I could!!!! LJ, Justin, and Jairo were all wonderful and very knowledgeable. They did great work and were efficient!!!! If you ever have any concerns with your HVAC, plumbing, or electrical, give them a call.
Tara Clayton
2 months ago
Great service, very professional and attention to detail. Prices are very competitive . On time and cleaned up after the semi-annual preventative maintenance and minor repIrs.
Marc
2 months ago
Another great experience with Ted’s! Justin was knowledgeable, kind and efficient. Our HVAC is back in peak condition.
Amanda Burns
2 months ago
I was thoroughly surprised and extremely amazed of the customer service and quality craftsmanship of Judtin with Ted's HVAC company today. I would highly recommend Ted's HVAC services for any HVAC problems you encounter with your home.
George Jones
2 months ago
Justin McCowan, with Ted’s HVAC, is very polite and knowledgeable. He took care to answer all our questions. He explained his findings and discussed plan moving forward. A great asset to Ted’s HVAC.
Sharon Beaver
2 months ago
We had a wonderful experience with Ted’s HVAC. We bought 2 new Ac units & one mini split. Installe was done in 3 short days. we had two service gentlemen come out each day to Work. They are very kind ,polite & very helpful. They did a beautiful job installing and cleaning up. They also made sure that we understood how all the units worked. I would highly recommend Ted’s HVAC ,A BIG Thank You To Corey, Kail, and Seth 👏👏
Shannon Wood
2 months ago
Jose was very professional and courteous and seemed to genuinely care about our situation. He also clarify the options we had as far as putting a new furnace/air conditioner, or a combination of the two. As a result, I am leaning toward the dual fuel option. It is always a pleasure to talk to him!
Paul Rauscher
2 months ago
Justin and Jiro did the spring HVAC Maintenance. There were on time and very personable!
Brett Farabaugh
2 months ago
Justin was courteous, timely, and provided excellent service. He exemplified Ted’s HVAC core principles.
jansweetchpa
2 months ago
Jose is a great technician. He arrived on time, was very polite, explained everything he was going to do and then he did it. I am pleased with Ted’s HVAC annual service and with Jose as the technician.
Jayne Bremer
2 months ago
LJ was very good and polite. I will keep his service. Did a good job and cleaned up after there self excellent work!
alfreda sumpter-gibson
2 months ago
Ted’s HVAC responded quickly to my call, made the diagnosis of problem and completed the repair. Very pleased with this company and employee Sam Hall. Repair was for hot water heater.
Jean Waldo
2 months ago
They were very timely and thorough! I will only be using this company for future maintenance and repairs!!!
Christie Shepherd
2 months ago
So impressed with the service we received today from Ted’s Plumbing. Did not expect anyone to come today as I didn’t call til after 3 pm. The nice lady said someone would be here within the hour. Grant and Cameron came and checked everything thoroughly. We thought we needed a new water pump, but they found we needed a new hot water heater and pressure tank. Water was literally pouring from our hot water heater, causing our pump to continuously run. We just knew they wouldn’t be able to fix this for several days, but they left and got the new hot water heater and pressure tank, came back and installed it within a few hours. Grant and Cameron were so professional, courteous and knowledgeable and we can’t thank you guys enough. You should be proud having these young men working for you. And we know Ted personally, and we know he is trustworthy. This company is the best!
Peggy Rudd
2 months ago
We had a great experience with Christian, I appreciate how he gave us all the options and helped explain each one thoroughly. We love Ted’s!
Lucy
2 months ago
Justin McCowan was extremely nice and helpful. He explained everything very well and told me what was probably the most budget-friendly and effective option. Like the other technicians from Ted's, Justin was great!
Craig Willingham
2 months ago
Always on time. Very knowledgeable and courteous technicians. They keep our equipment running efficiently. Highly recommend them.
Ronald Perkins
2 months ago
Technician Kail did an amazingly thorough job. I was unsure of doing a yearly maintenance plan. But after the service Kail performed, I was convinced this was a company I wanted to do business with.
christopher wall
2 months ago
Ted’s technicians are great! Love you guys! Very professional and respectful!
Natalie Tapley-Burnett
2 months ago
After throwing out some feelers across Google, Ted’s jumped right on board immediately with timely responses. An appointment was made for service the following day. Christian was spot on, earlier than expected! Communication was great and Christian was very knowledgable and resourceful.
Michael Rogers
2 months ago
Antonio was courteous, timely, and provided excellent service. He and Obedient exemplified Ted’s HVAC core principles.
jansweetchpa
2 months ago
Jairo came and promptly took care of my electrical issues. Ted's was very good about keeping me informed of his estimated arrival time.
Tim
2 months ago
This is the second time I have done business with Ted’s and not only is the company amazing but so are their employees. I will be recommending them to everyone I know!
Michele Porter
2 months ago
Jose and Joel did an outstanding job replacing my well pump. My pump went out one day and we had no water supply for more than 24 hours. We called several places to find someone to find the problem. Everyone was too busy to respond but Ted’s recognized the problem were arrived the same day and made the repair in about two hours. What a relief that was. I would highly recommend Ted’s HVAC on your plumbing need as well.
Kenneth Bailey
2 months ago
They’re always pleasant and knowledgeable for my maintenance.
Drew Allen
2 months ago
LJ came out to check our home for a possible leak after the water bill showed a somewhat alarming increase in use. He was friendly and asked several detailed questions before setting out to inspect. He checked the meter and showed me there was no water being used at that moment. He checked all inside appliances that used water; sinks, dishwasher, etc and payed extra attention to the bathrooms. He also checked outside faucets and went under the house to inspect the hot water heater. While he determined there was no obvious substantial leaks, he did notice that the hot water heater was leaking and beginning to rust. We really appreciate his expertise in this area and look forward to working with Teds HVAC for all of our plumbing issues in the future!
Brian
2 months ago
Excellent service!
John Platania
2 months ago
Christian was amazing, he addressed all issues with our AC and was upfront on everything. Excellent service!
Richard Sniffen
2 months ago
Christian came to do our regular HVAC maintenance and he was fantastic to work with!
Jamie simpson
2 months ago
I was able to experience first hand the expertise and level of professionalism fromTed’s HVAC, Plumbing and Electrical. The passion and care LJ, Cam and Wesley have for customers and their homes is incredible. I was provided with a solution to my plumbing issue in a timely manner and they also provided other options to benefit my home. Thank you!!
Jessica Evans
2 months ago
Justine was friendly, knowledgeable, honest and efficient. Great to work with and got the job done right.
Karen Fanger
2 months ago
10/10 would recommend. Grant and LJ were courteous and professional. They came out late to fix a water line and even offered to pick us up refreshments when they were on the way. Got the job done quickly, and expertly.
Aaron Eubanks
3 months ago
A very capable and customer centered contractor.
Charles Kriston
3 months ago
Christian Brown did a great job serving our HVAC units. He was knowledgeable, courteous and communicated very well. Thanks TED’s for maintaining our systems.
Tony Clayton
3 months ago
Justin was awesome, knowledgeable, and just a pleasure to have in our home. He did a great job and was very professional, he explained that in need to make sure the HVAC drain stays open and Even suggested ways to clean it out.
James Seidler
3 months ago
Had two jobs done back to back by Ted’s. Both times it went incredibly smooth and the technicians were excellent. Constant communication was a major plus and the work was completed in one day on both jobs. Highly recommended Teds!
Patrick Ferrick
3 months ago
Justin and his colleague were extremely professional, gave me all information to make a good decision about my system. They completed the work neatly and efficiently.
Karen Slingluff
3 months ago
I met the technician at my home for my yearly HVAC inspection. I felt he understood the system. There was one item that need to be cleaned and he did so. I would use Teds HVAC again.
Terri Reynolds
3 months ago
This morning my family woke up and we had no water. I called Ted’s and they came out in just a couple of hours! Grant and Nathan were dispatched and showed great professionalism, knowledge of their trade and showed empathy for my house not having water. They even offered multiple options and quotes for the repairs. I recommend using Ted’s for any of your HVAC, electrical, and plumbing needs!
Tommy Mohler
3 months ago
Thorough work. Excellent communication from both office and service providers on site. We used Ted's for many years, but stopped when they raised their prices. But we were so dissatisfied with the new HVAC service company that we went back to Ted's after only one year. In the interim, they had actually reduced the new prices and are back in line with most other HVAC service providers. We feel much more comfortable returning to Ted's whom we trust.
Caryn Zoffer
3 months ago
Ted’s HVAC is a top notch service provider we’ve used for several years. Everyone from their office staff to, sales to techs in the field are fantastic. We replaced a water heater and a heat pump with Ted’s. We found them competitive in price, polite, respectful and best of all knowledgeable. I highly recommend Ted’s, they show up on time and do what they say they’ll do . They are reliable and don't disappoint.
Julie McManus
3 months ago
Awesome group. Never an issue. Very responsive and knowledgeable. Most trustworthy vendor we have had a pleasure working with.
Rolatti
3 months ago
Great company and team. Every one was professional and transparent. They took care of everything we needed. Corey King & Seth (installers) , Justin McCrown & his partner (service techs) and Chris Hayes (estimator) !
Malcolm X
3 months ago
Called today for a water issue. Grant and Cam came out same day to look at the problem. They were very professional and explained what the problem was. They provided an estimate and allowed me to choose from options. I cannot say enough about how kind and professional both of them were. They worked hard and got my water back on even though it was late on a Friday evening. They cleaned everything up when done. I highly recommend their service if you need a plumber.
Cristi Coleman
3 months ago
Great customer service! Corey King was outstanding, I was very pleased with his courtesy to us and knowledge in his work. I highly recommend him and Seth for your installation needs!
Jennifer Stone
3 months ago
Great service as always with Ted’s. The electrician was very professional and helpful. Will definitely call him again.
Lynn Pearce
3 months ago
Great customer service!
Jennifer Stone
3 months ago
Jairo was very nice and helpful. He spent a lot of time trying to figure out what the problem was and checked everything thoroughly. Even though he couldn't find the problem today, he promised he would do some research to try and determine the source of the issue. He had a servant's heart and it showed. What a blessing to see a company that cares about its customers more than the bottom line!
Craig Willingham
3 months ago
I like the employees of Teds. They are polite ,clean up well, and answer questions well. It feels good having a company looking out for you.
Marcia Loudon
3 months ago
He was one of the nices people i have been around . He answered all of my questions
John
3 months ago
Always punctual, professional & courteous. Christian was great. I have used them for several years now. Great folks to work with.
Karen Higgins
3 months ago
Jose Miranda came out to do a routine HVAC inspection and cleaning. He was friendly, professional and offered me the opportunity to ask any questions before he began his work. When he was finished he showed me pictures from the inside of the unit and offered many helpful suggestions without being pushy. I highly recommend Ted’s HVAC, Plumbing and Electrical. We have used them for years and they’ve always been great!
Brian
3 months ago
The service i receive is always professional excellence. I would recommend Ted's to anyone.
Caroline Dinkins
3 months ago
I was in need of a Plumbing Company and Technician and never dreamed I would find one so qualified, informative and knowledgeable as LJ Lunsford with Ted’s HVAC, Plumbing! LJ realized through all of his hard work that my cast iron septic line had to be replaced with PVC. I had never met anyone that was so willing to do whatever it took to solve and fix my problem and do it with such kindness! I appreciate his willingness to help get this issue resolved! Ted’s is fortunate to have this great group of service technicians at his company and we are so thankful to have them here serving our community! Thank you so very much LJ Lunsford and Josh for all your hard work you did for me! I also wanted to Thank Seth and Cam for the great job they did installing my new HVAC System during this same time period! Thanks to the best group of guys, I’m so very grateful and thankful to all of you! Thanks, Teena Gentry
Teena Gentry
3 months ago
Great and fast service
abdu gee
3 months ago
Chris was polite, knowledgeable, and courteous. He explained the benefits of the HVAC system and the process that would follow if I selected his company.
Tom
3 months ago
My water went out around midnight on Wednesday night. Called Ted’s first thing Thursday morning. Grant made it out to us around 7pm. Checked out everything and figured out it was our water pump. Grant and Obed worked fast and had our pump pulled and replaced the pump and all new wiring. They had us water back by 10pm. Very pleased with the work done and professionalism. They said when they got to us that they weren’t leaving till we had water back and they did just that. Not many companies will stay out that late to make sure the job was done.
Luke O'Briant
3 months ago
I'm very satisfied with the Ted's HVAC, Service was always on time and friendly everyone showed respect. I have nothing but good news.
Clara King
3 months ago
They were kind and respectful. They took their time looking over the problem and coming up with a solution.
Maggie Hess
3 months ago
Gene Irby acted in a professional manner when performing the diagnostic testing of the HVAC system.When asked questions he explained answers in an to understand way .Also found other problems not relating to the HVAC.
Marva Jeffries
3 months ago
I had no water due to a burst pipe. Grant and Cameron picked up a case of bottled water on the way (and refused to take any money for it). I initially called in the late morning and they came the same day, in the afternoon, as they were already on abother job. I assumed they were going to assess the problem and come back the next day, as they would have to dig to find the leak, and it would be dark before they finished. They assured me that they would stay until the job was finished and I had water- and that is what they did, even though it was about 3 hours after 'regular' quitting time. Then as they waited for payment, they changed the lightbulbs in my kitchen ceiling. Both were polite, professional and just good people. They went above and beyond. Highly recommend!
Jennifer Kidwell
3 months ago
My HVAC was cleaned out. The technician did a great job I was well pleased. Thank you so much.
Barbara Hunter
3 months ago
Grant is awesome! Ted’s delivers excellence again!
Dave Cline
3 months ago
Had two jobs done back to back by Ted’s. Both times it went incredibly smooth and the technicians were excellent. Constant communication was a major plus and the work was completed in one day on both jobs. Highly recommended Teds!
Patrick Ferrick
3 months ago
Jason is a fantastic technician. He was thorough, personable, and informative.
Beth Newton
3 months ago
Jario is an electrician was sent to inspect our home. After seeing all the plug in I had in the one receptor he said he could add more receptors if I wanted them. Yes, yes was my thoughts and I told him where I needed them. He said he could do it. To my surprise he meant now.. happy I am. I spent the afternoon reorganizing my room. He was very professional, did a great job. I highly recommend this guy.
Brennda Duncan
3 months ago
Your team was very good and professional in doing there job and very nice young man who keep your name in good stand
Robert Bowman Sr
3 months ago
Jairo came and serviced the generator which was giving an error. He mentioned some possible reasons for it and got to work. Problem fixed and he took the time to go over everything he had done. Very personable and great service
Donald
3 months ago
Ted’s HVAC has always been professional and knowledgeable, and I wouldn’t think about calling anyone else!
Phyllis Cobb
3 months ago
Had a hvac maintenance check-up by Justin Brown of Ted's HVAC.Justin was on time,very professional and friendly at the same time.He explained exactly what he was going to do.When he finished he explained exactly what he did and found.He also took pictures he showed me while explaining everything.If I ever have a HVAC problem I will definitely request Ted's to send Justin Brown!!
Bob Coleman
3 months ago
Had new cutoffs installed on all sinks and commodes and replaced water pressure valve.L.J. and Joshua explained my water pressure was way to high and turned it down also.They explained everything very good and we're very professional and courteous.Very satisfied customer. Bob Coleman.Also downstairs heating system went out,Jairo from Ted's came and needed a special part.He said he would be back the next day no matter what time it was and true to his word he came after dark and fixed the problem.Very professional and courteous and true to his word.Very satisfied customer.Bob Coleman.
Bob Coleman
4 months ago
Excellent service!!
Raychel Harris
4 months ago
Very happy with recent service from technician, Justin out to check old furnace, was decided need for new furnace due to age and problem found, furnace not safe. FU at my request from Chris Hayes to discuss new furnace. Using Gas for many years but interested in switching to a heat pump.My son and I decided on a Heat Pump, quotes received within a day. Was able to get install date within a week. Corey , Cameron and Seth installed. Could not be happier with the excellent service they provided. Polite, knowledgeable, answered all my questions and cleaned up once service completed. Thank you all! Enjoying my new Heat pump!
Lynn Fuller
4 months ago
GREAT 👍
bobby sugg
4 months ago
Jairo was our technician and did an outstanding job being prompt, friendly and examining the issues right away with my electrical outlets. He was thorough and easily explained the issues at hand! Joining the Teds Club is a no brainer and its all because of Jairo!!!
Brian Chacos
4 months ago
Ted's recently replaced an A/C unit for us, and we couldn't have been happier with their service. Our technicians, Cory and Obed, were professional and knowledgeable. They took extra time to work around some of the quirks in our house and left the place spotless. We'll definitely use Ted's for our future HVAC needs and request Cory and Obed specifically. Thanks, guys!
Jennifer Fisher
4 months ago
Our service technicians, Grant and Josh were professional and efficient. At the end of the day, we had running water once again. It's good to know they took such care to put everything in place so the freezing temperatures didn't harm their great job of replacing the well pump and pressure tank.
Darcy Gooding-Ard
4 months ago
Grant and Josh came out and did a plumbing inspection, found a few issues and even some potential issues. Grant gave me a quote that was reasonable and after parts being ordered, was able to schedule a day to complete the work within a week. Both Grant and Josh were extremely, personable, polite, knowledgeable, and professional. I would highly recommend them for any of your plumbing needs. 👏
Kathy Bouldin
4 months ago
Jairo has been absolutely 💯 %.He was very personable and professional. He was also very knowledgeable and pointed out some safety issues in my lighting. I would highly recommend him. He made this a very good experience 👏
Kathy Bouldin
4 months ago
We were very impressed with LJ and Cory. They were very professional and informative about what they were doing, and they did that with a very pleasant attitude. I would recommend your company and them to anyone who needs plumbing, electrical, or HVAC work. Thank you. We have water again!
George Wilson
4 months ago
Everyone was totally awesome ! From the gal that answered the phone to Westley who came out to check out the issue I'm having Bless all of you. Linda Cash
Linda Cash
4 months ago
Very professional and well knowledgeable....my technician was Jairo Rivera
Deborah Comer
4 months ago
Had new cutoffs installed on all sinks and commodes and replaced water pressure valve.L.J. and Joshua explained my water pressure was way to high and turned it down also.They explained everything very good and we're very professional and courteous.Very satisfied customer. Bob Coleman.Also downstairs heating system went out,Jairo from Ted's came and needed a special part.He said he would be back the next day no matter what time it was and true to his word he came after dark and fixed the problem.Very professional and courteous and true to his word.Very satisfied customer.Bob Coleman.
Bob Coleman
4 months ago
Michael is a professional in every sense of the word!knowledge,courteous,and explained everything he could do and everything he did do so we could understand it.Highly recommend Ted's HVAC.
Bob Coleman
4 months ago
They did an Awesome Job!!!!! They Truly Cared About Getting Our Water Back On, and In the Midst of a Snow Storm headed our way, they made sure that it was back on beforehand. I would recommend Ted’s to Everyone!!!!
catrena winstead
5 months ago
Very professional company .The 2 young men that came out, Grant and Nathan were helpful , pleasant ,and very knowledgeable. They took time to listen to my concerns and gave their best professional advice. I will definitely recommend them to my friends and family. Outstanding service!!
Ione Bailey
5 months ago
Everyone was totally awesome ! From the gal that answered the phone to Westley who came out to check out the issue I'm having Bless all of you. Linda Cash
Linda Cash
5 months ago
Kail came out today for routine hvac maintenance; super friendly and professional! He noticed we had a plumbing issue under the house so they sent plumbers Grant and Josh out and they had us fixed up in no time..All three of these guys are very smart and so well mannered..I can never say enough good things about this company.. Update 7/17/24..Had both our plumbing and HVAC serviced today..Hunter and Sam were so friendly, professional, and know what they are doing..It is so refreshing to see young ambitious people with such good work ethics..Everyone that has ever worked with us from there, including Grant, has been so well mannered and polite..We will never use anyone else.. Original post: fantastic service..the techs were smart as whips i was so impressed..we got a great unit with wifi..we also got a reasonable price..this is a great company!
C Blalock
5 months ago
Electrician was very professional and nice.explained everything in detail . Always have had great experiences with all the staff.
Gary Vickers
5 months ago
Update: Ted's has reached out and is currently working with us so we are continuing service for now. We want to reiterate that the guys that come out are always great! I give it two stars because the guys that come out are always great, but the service has been slowly dwindling over the last couple years. Initially bought into a package that covered the check-ups and warranties for service and parts when we first moved in. They were great. A couple years ago they changed the plan to cover less and customer service dropped off. Now they have changed again with no warning and left us wondering why we weren't getting service when we were paying a monthly fee. No mailer or calls asking if we wanted to switch to a new service or option. Just nothing. It is sad that these companies just don't seem to want repeat customers. Looks like we will be finding another service.
Valarie Kai Norton
5 months ago
Christian explained all the work and gave an estimate for the service. He did a great job, and hope he comes back next service. Thanks!
Gene Long
6 months ago
Hello online folks. I want to say good things about my plumbing agent from Ted's HVAC, PLUMBING & ELECTRICAL. His name was Wesley and he is the best person you can get to fix your plumbing and electrical problems. He is fair. He tells you the truth. He makes things work for you. He gets 100 stars 🌟 from me. Thank You Wesley.
Candace Lea
6 months ago
On Friday, November 1, 2024 I am received service from Ted’s HVAC. Christian D was the technician that serviced my unit. Christian was friendly, professional, and very thorough. He kept me informed of the various actions he did during the service visit. He treated my home with respect as he entered in and out of the house. He provided a detailed assessment of his findings and gave recommendations on how to keep my AC and heating unit running at optimal performance. Christian represented Ted’s HVAC very well.
Donna Dixon
6 months ago
Christian was outstanding. From his initial introduction to his thoroughness of explaining what he found to final resolution. I’m satisfied there wasn’t a tube, valve or electrical component left unchecked.
Joseph Nobles
6 months ago
Was in need for a new HVAC System and Chris was extremly helpfull and knowledgeable. He gave us 3 option , explained pro and cons and helped with the paperwork ( Rebate/ Tax Credit) Very plesant experiance and what I reallly liked most ,very responsive and good comminicator. Thank you Chris
Akki 007
6 months ago
I am BLOWN AWAY with the service that I received from Ted’s! The dispatch team was quick to call me back and they were able to be flexible with my busy work schedule. I received top notch service from LJ for repairs to my hot water heater. He took the extra time to explain the options for repair, to help me look up my warranty information, and to answer all of my questions. LJ even went above and beyond to get me set up with a maintenance club membership to prevent issues in the future. Outstanding high-quality service. You guys have earned a customer for life. I highly recommend!
Nicole Stephenson
6 months ago
Very professional, very knowledgeable, very friendly
Robert Taylor
6 months ago
Quick and professional! Would hire again!
Morgan Rutherford
6 months ago
They came and Check out the system and knew what the problem was they fixed the problem price was reasonable and offer me other service that would make the unit last longer. Great company i will be using them again
Apollokid
6 months ago
Very professional and helpful
Jamie Pergerson
7 months ago

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