Why Is My Heat Pump Not Switching Between Heating and Cooling?

A heat pump that won’t switch modes may have a faulty reversing valve, a malfunctioning thermostat, or an electrical issue. This component is responsible for changing the system’s operation between heating and cooling. A professional technician can diagnose the problem and repair or replace the faulty part to restore proper function.

What Should I Do If My Heat Pump Is Freezing Up?

If your heat pump is covered in ice or frost, it could be due to restricted airflow, low refrigerant levels, or a malfunctioning defrost cycle. Turning off the system and checking the air filter can help, but if the problem persists, professional service is needed. A technician will inspect the system, clean the coils, and ensure proper refrigerant levels to prevent future freezing.

Why Is My Heat Pump Running Constantly?

A heat pump that runs nonstop may be struggling due to dirty filters, incorrect thermostat settings, or extreme outdoor temperatures. In colder weather, heat pumps naturally run longer, but if it never shuts off, there may be an efficiency issue. A professional can assess your system and make necessary adjustments to optimize performance.

What Causes a Heat Pump to Blow Cold Air in Heating Mode?

If your heat pump is blowing cold air when it should be heating, it may have a thermostat issue, a refrigerant leak, or a malfunctioning compressor. Sometimes, the system may be in defrost mode, temporarily switching to cooling to melt ice buildup. A thorough inspection by an HVAC technician can identify the problem and restore warm airflow.

Can a Clogged Air Filter Cause Heat Pump Problems?

Yes, a clogged air filter restricts airflow, forcing the system to work harder and reducing efficiency. This can lead to overheating, freezing coils, and poor temperature control. Replacing or cleaning your filter regularly helps maintain proper airflow and prevents unnecessary strain on your heat pump.

Why Does My Heat Pump Make a Loud Noise When It Starts?

Heat pumps naturally make some noise, but loud banging, grinding, or rattling sounds could indicate loose parts, a failing motor, or debris in the system. Squealing noises may signal a worn-out belt or bearing issue. Scheduling a professional inspection can help identify and fix the problem before it worsens.

What Should I Check Before Calling for Heat Pump Repairs?

Before scheduling a repair, check your thermostat settings , replace the air filter, and ensure the circuit breaker hasn’t tripped. Also, inspect the outdoor unit for any visible debris or ice buildup that could be affecting performance. If these basic steps don’t solve the issue, a technician can diagnose and repair the problem.

Is It Better to Repair or Replace an Older Heat Pump?

If your heat pump is over 10–15 years old and needs frequent repairs, replacing it may be more cost-effective in the long run. Newer models offer better efficiency, lower energy costs, and improved performance. A professional assessment can help determine if a repair is worthwhile or if an upgrade is the best option.

Durham Heat Pump Repair

Fast & Reliable Heat Pump Repair Services

When your heat pump isn’t working properly, you need a fast and dependable repair to restore comfort to your Durham home. At Ted’s HVAC, Plumbing, & Electrical, we provide expert heat pump repair services to fix issues like poor heating, cooling inefficiencies, and system malfunctions. Our skilled technicians diagnose the problem quickly and provide effective solutions to get your heat pump running at peak performance. Whether it’s a refrigerant leak, electrical issue, or faulty component, we have the expertise to handle all types of repairs. Trust our team in Durham to keep your heat pump operating efficiently year-round.

Our Heat Pump Repair Services

A malfunctioning heat pump can leave your home uncomfortable, whether you need heating in the winter or cooling in the summer. At Ted’s HVAC, Plumbing, & Electrical, we provide fast, reliable heat pump repairs to restore efficiency and comfort to your home. Our experienced technicians quickly diagnose and fix issues, ensuring your system runs smoothly year-round.

Refrigerant Leak Repair: Low refrigerant levels can cause your heat pump to struggle with heating and cooling. We locate and repair leaks, recharge the system, and ensure optimal performance.
Electrical Component Repairs: Faulty wiring, damaged capacitors, or failing relays can cause your heat pump to malfunction. Our technicians inspect and repair electrical components to keep your system running safely and efficiently.
Compressor & Motor Repairs: A failing compressor or motor can lead to poor airflow and inefficient temperature control. We repair or replace these components to restore full functionality to your heat pump.
Thermostat & Sensor Issues: A malfunctioning thermostat or sensor can prevent your heat pump from maintaining the correct temperature. We recalibrate or replace these components to ensure accurate heating and cooling.
Frozen or Blocked Coils: Ice buildup on your heat pump’s coils can restrict airflow and reduce efficiency. Our team clears blockages, cleans coils, and ensures proper system operation to prevent future freezing.

To see what Ted's can do for you, call us and schedule today!

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919-823-7344

Why Choose Ted’s For Heat Pump Repairs?

Count on our team for fast, professional heat pump repairs that keep your home comfortable year-round. We believe in fixing the problem right the first time, using high-quality parts and expert techniques. Our customer-first approach means we communicate clearly, offer honest pricing, and never push unnecessary services. Whether it’s a small repair or a major issue, we’re committed to getting your heat pump back to peak performance.

Prompt & Reliable Service: We understand that a broken heat pump can disrupt your comfort, so we respond quickly to service calls. Our technicians arrive on time, ready to troubleshoot and fix the issue efficiently.
Comprehensive Diagnostics: Instead of just addressing the symptoms, we take the time to find the root cause of the problem. This ensures long-term reliability and prevents repeat breakdowns.
Energy-Efficient Repairs: Our goal is not just to fix your heat pump, but to improve its efficiency. We fine-tune system components to help lower your energy bills and extend the life of your unit.
Respect for Your Home: We treat your home with care, using protective measures to keep work areas clean. Our technicians work neatly and clean up after the job, leaving no mess behind.
Commitment to Customer Satisfaction: We don’t consider the job done until you’re completely satisfied with our work. Your comfort and trust are our top priorities, and we back our repairs with quality service you can rely on.

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What Our Customers Say About Us

4.9 Google Rating

Justin M. Performed our HVAC preventative maintenance today! Ted’s delivers excellence again! Well Done, Justin!

Dave Cline

1 day ago

We love working with Ted’s. They are reliable, trustworthy, and professional. Paul and Jose were the most recent technician to perform our maintenance visits and they were excellent. We highly recommend Ted’s!

The Robertsons

1 day ago

As a homeowner, I really depend on honest, dependable service and Ted's is and has always been very responsive to any and all repairs for my home. So nice to work with those you trust! LJ and Sam came out to move my water filter from the crawlspace to the garage! So much easier for me to change it now!!

Kim Mitchell

2 days ago

It was a pleasure to have Justin McCowan work on our HVAC thermostat issues. He explained issues in terms we were able to understand. He ordered a new thermostat to replace the faulty one. He replaced as soon as new thermostat became available. Justin explained that parts and labor were covered by the warranty. He also encouraged us to call with any additional questions or concerns. Justin is very thorough and professional.

Sharon Beaver

2 days ago

Justin did a fantastic job servicing my system! He was knowledgeable and skilled, and also personable and kind! He carefully explained what he was doing every step of the way. He appropriately set my expectations for when I could expect the part to be received and the final repair to be done. He was respectful of my home, and while he was very entertaining to talk to, his conversation did not interfere with the work he was there to do. He was very efficient And professional. His brother Christian also works for Ted’s and has done a service call for me, and his level of service is just as good as his brothers. In fact, in the years since Ted’s installed my system, every technician they have sent out has been exceptional. In the five years since they have installed my 3-zone Variable-speed Trane heat pump, their level of support has been incredible.

James Ladd

3 days ago

Kail was excellent very polite and informative ...Also I tried send a message about the nice Guys that did the install they were really nice and helpful did an excellent job please let them know thanks so much!!😄😄😄😄😄

Aundrea Riggs

3 days ago

I met the technician at my home for my yearly HVAC inspection. I felt he understood the system. There was one item that need to be cleaned and he did so. I would use Teds HVAC again.

Terri Reynolds

4 days ago

Jose was great! Kept me informed as to what he was doing/suggesting and why. I appreciated how he used photos to show me what needed changing and why. Above and beyond.

Argie Burnette

4 days ago

Grant was absolutely fabulous. Took care of our issue quickly and professionally! Very courteous and explained every step of the process. Will definitely rely on them again! Jose came to assist and was just as courteous and knowledgeable.

Terry Donnenwirth

5 days ago

The guys at Ted's were able to get us a new system installed before the summer heat started kicking in. They had requoted a system that we were looking at last year and once we decided to move forward we they were at our house in a few days. The installation crew was at the house for two days and they were very friendly and knowledgeable. They replaced our old system and added zoning for the upstairs and downstairs. They made sure to clean up and were quick to answer questions if we had any. If you're looking for a new system or just annual maintenance I highly recommend using Ted's.

Tyler Whitmore

6 days ago

Corey and Kael did an excellent job, teds always has the friendliest and nicest technicians!!

Robert Giacomelli

7 days ago

So happy to have worked with Chris and Seth. Chris was so helpful and was done with creating an order in no time. Great service! Seth installed our new HVAC unit while being so friendly and courteous. Equipment runs well.

Anette Wade

1 week ago

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Ready for Unbeatable HVAC, Plumbing, and Electrical Service?

Your home deserves top-quality care from experts who prioritize your comfort and safety. Whether you need a fast repair, a system upgrade, or routine maintenance, our skilled team is here to deliver reliable solutions with unmatched professionalism. We take the time to understand your needs and provide services that enhance efficiency, performance, and long-term savings. With a commitment to excellence and customer satisfaction, we ensure every job is done right the first time. Experience the difference of expert service—contact us today to schedule your appointment!

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